By Linda Deneen
You won't have far to go to find someone with a strong opinion about email. Email speeds communications, which can be a good thing and a bad thing. Certainly I don't want to return to the days of paper memos. I like being able to send out an email quickly and get responses efficiently. However, the speed of email also means that our mailboxes get clogged up with lots of email. Anything I don't want to see, I consider to be spam, no matter how well-meaning the sender.
Here are a few articles on email etiquette I found out on the web. Please take a few minutes to read one or two of these. Then think about your own email practices and consider modifications that you find appropriate.
- 10 Rules of E-mail Etiquette by Michael S. Wade, US News & World Report. My personal favorite: Do not use E-mail if you are having a difference of opinion with the other person.
- Email Etiquette: 26 Rules to Follow, by Heinz Tschabitscher, About.com. My personal favorite: Do Not Default to "Reply All", by Heinz Tschabitscher, About.com
- Email Etiquette Tips, Policy Patrol, by Red Earth Software. My personal favorite: "Read your email before sending."