As the result of a recent audit, ITSS will be implementing recommendations to improve processes, security, and services.
ITSS has undergone an internal audit this summer and fall. We are preparing our response to the audit, and then we will work on completing any essential recommendations.
Overall our audit was quite good, and we are grateful to the auditors for pointing out areas where we need to improve. We believe that by implementing their recommendations, we will improve our processes, our security, and our services.
The auditors have made it clear that they would like us to take a stronger role in advising other units on campus as well as providing some monitoring for compliance with IT policies. We will be working with the University Chief Information Officer and Chief Information Security Officer to clarify our next steps. UMD units may anticipate further communications from us on these issues.