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U of M is Replacing M-Key with Duo

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Recently some of you may have received an email from "Identity Management" about a new login key, called "Duo." If you use M-Key, please read this article.

The University of Minnesota is transitioning away from the "M-Key" system that some people use to access PeopleSoft and other Enterprise systems, and replacing it with a new login key, called "Duo."

This is an M-Key:
Photo: M-Key Device has an alpha/number display, input buttons, and a M logo

M-Key provides a "two-factor" login system. Two-factor means "something you know" (your password) and "something you have" (a code provided by the M-Key). Logging into a system like PeopleSoft requires having "two factors" to get in.

With Duo, you can use your cell phone or landline as your "two-factor" instead of carrying an M-Key. There are also ways to use Duo without a phone. For details see: Duo Two-Factor Authentication.

If you use an M-Key, please look for the email about the new Duo login key system (copy below for reference):

Dear M Key user,

As you know from our previous email (read it in Google Docs), the University has put into action a new cloud-based, two-factor authentication solution, Duo Security, to provide users with easier access to enterprise-level applications and systems. We are pleased to inform you that you are now eligible to use Duo. The existing M Key authentication is scheduled to be decommissioned within the next few months.

Most applications will allow both M Key and Duo Security during the transition.

Effective Sunday, March 23, several applications allow sign in with both Duo Security and M Key. Those applications are:

  • PeopleSoft HR/SA
  • PeopleSoft Enterprise Financials System (EFS)
  • BPEL
  • Oracle databases
  • Data Warehouse Web Query

Additional applications that will be enabled for Duo in the near future include:

  • Enterprise Document Management System (EDMS)
  • Service Desk Account Management
  • Grouper

If you have access to these systems, you can begin using Duo Security as of the dates listed. The Sign In pages for PeopleSoft HR/SA, PeopleSoft EFS, and BPEL will change on March 23 to indicate that both M Key and Duo Security are available. To see an example of the new Sign In pages, please visit: PeopleSoft example (Google Doc), BPEL example (Google Doc).

If you haven't already done so, you will need to set up your device to use Duo or request a new Duo hardware token. If you have been assigned an M Key, you will need it to start the enrollment process.

We encourage you to visit the Two-Factor Authentication website for complete information and resources about Duo Security, including:

  • General information
  • A guide to help you determine "Which Authentication Method is Right For Me?"
  • Enrollment instructions
  • How to request a Duo hardware token
  • Duo vendor self-help guides.

Questions should be directed to help@umn.edu or the technology service desk at (612) 301-4357 (1-HELP on campus).

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