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The Worth of Accessibility

In the video, IT Accessibility: What Campus Leaders Have to Say, university presidents, chief information officers, and other information technology (IT) leaders speak to the worth of accessibility. Ensuring that everyone has the opportunity to participate in education and ensuring campus technology is accessible to everyone who needs it before it is adopted are key takeaways.

A transcript of the video Accessibility: What Campus Leaders Have to Say is available. It was produced by the AccessComputing project, run by the department of computer science and engineering and the Disabilities, Opportunities, Internetworking, and Technology Center at the University of Washington, the video with funds from the National Science Foundation.

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Posted on Tuesday, Apr 23, 2013 | Permalink | No Comments


Inclusive IT Procurement

When buying hardware or software for university use, it is good practice to ask vendors specific questions regarding accessibility and to utilize the University of Minnesota sample vendor contract language when appropriate.

As the article Access Denied illuminates, accessibility leaders point to key elements that allow institutions to take a more proactive approach to Information Technology (IT) accessibility on campus. The first key element is: "Building accessibility considerations into the IT procurement process".

Ask Vendors Questions

When buying Information Technology products ask vendors specific questions regarding accessibility. Some samples:

  • Do you have a Voluntary Product Accessibility Template (VPAT)? A VPAT is a starting point that may help determine what kind of accessibility problems can be expected.
  • Can you demonstrate how to operate your product effectively without a mouse?
  • Does the product prompt authors to include accessibility, and provide relevant help?
  • Are third party plug-ins accessible?
  • What sort of testing have you done with users with disabilities? (Probe for details and fact check their answers with other users.)

If a product is not accessible don't buy it. If no comparable product is accessible, buy it only with the written agreement that the vendor must address its accessibility shortcomings.

Sample Contract Language

The University of Minnesota provides sample vendor contract language to hold vendors accountable for the accessibility of products:

To ensure that the requirements are satisfied, it is recommended that each contract signed with a software vendor contain the provision set forth below or substantially similar language:

Vendor hereby warrants that the products or services to be provided under this agreement comply with the University of Minnesota accessibility requirements. Vendor agrees to promptly respond to and resolve any complaint regarding accessibility of its products or services which is brought to its attention. Vendor further agrees to indemnify and hold harmless the University of Minnesota or any university entity using the vendor's products or services from any claim arising out of its failure to comply with the aforesaid requirements. Failure to comply with these requirements shall constitute a breach and be grounds for termination of this agreement.

In addition consider adding language regarding upgrades to address the scenario for if/when a product "upgrade" actually makes a product inaccessible. If a new version of a product is inaccessible then the vendor breaks the contract.

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Posted on Tuesday, Mar 26, 2013 | Permalink | No Comments


Aleeha's Accessibility Story

In the video, Aleeha's Accessibility Story, a zoology major at Miami University who is blind and is studying to be a veterinarian speaks to how new accessible technology has enabled her life and gives some uplifting advice.

Software and hardware have very recently been made accessible. The minute it got into my hands I was just extremely excited because, as soon as I started to work with it, as soon as we started using it in practical applications, it was a huge change. Because suddenly I didn't have to rely totally on a lab partner or an assistant...

With the proper technology and the proper attitude by the people, a blind person can go into this field...

There are many things that I could say to a young woman who is going into science. The main thing I would say is "You can do it". I don't care what you go through. I don't care how many tests you get back that indicate that maybe you're not doing so well in the class. I don't care how many bad days you have because it's all worth it in the end. To get an accessible experience in labs and in lectures. To learn about all these interesting things that sighted people are doing that maybe we're not included in, and it's about time that we're included in them. So just keep pushing because we're gonna do it, and I have a feeling it's going to be soon.

A transcript of the video, "Aleeha's Accessibility Story," is available. The video was produced by Deque, a web accessibility software company. It is the first in their Accessibility Stories: Real People, Real Lives series of videos of people who are enabled through accessible technology.

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Posted on Monday, Mar 4, 2013 | Permalink | No Comments


Chrome Extension May Help Improve Google Docs Accessibility

A new Read&Write extension for Google's Chrome browser may be useful to some people with print disabilities, especially those with learning disabilities (cognitive) disorders. It may also be a tool for people who need a little extra help with their writing. This article documents its features, limitations, where to download it, and how to use it.

Extension Features

The Read&Write extension provides some of the basic features of desktop Read&Write software created by TextHelp. It allows a user to have anything typed in a Google document read to them. Sometimes everyone can benefit from hearing what a piece of writing sounds like when read aloud. Features that are available include:

  • Text-to-Speech Reading Aloud
  • Color Highlighting
  • Talking Dictionary
  • Picture Dictionary
  • Capture Highlights
  • Vocabulary Tool
  • Study Skills Tools to Capture Google Highlights

The following video by Texthelp explains its features. A transcript of Texthelp's video is available.

Extension Limitations

The extension is only functional within Google Docs while using a Chrome browser. The ongoing battle in the accessibility community is Chrome-only solutions vs. other assistive technologies. Google's ecosystem is designing functionality for Chrome. It will not function with mainstream assistive technology (AT) used by the larger screen reader community i.e., JAWS, WindowEyes, or NVDA in combination with Internet Explorer and Firefox. In preliminary testing this extension has not been found to be keyboard accessible. Users with disabilities may be unable to use a mouse or other pointing device and require keyboard shortcuts. It does not remove all Google Apps accessibility barriers.

Where to Get It

Icon: Google Web StoreYou can download the Read&Write extension from the Chrome Web store.

How to Use It

In the following video Karen Janowski demonstrates how to set up and use the Read&Write Chrome extension. A transcript of Karen's demo is available.

Further Information


Posted on Saturday, Mar 2, 2013 | Permalink | No Comments


Mobile Accessibility

Mobile accessibility generally refers to making Web sites and applications accessible to people with disabilities when they are using mobile devices. Traditional Web accessibility and its best practices are influencing mobile design and can result in universality.

Accessibility's Impact on Mobile

Traditional Web accessibility solutions are contributing to solving the types of problems that mobile experiences. Things such as on-screen keyboards and magnification have been staples in accessibility since the eighties. As Matt May, an accessibility evangelist, said in a video interview:

...what we've learned over decades of dealing with these issues in the field of accessibility is that the things that were needs for people with disabilities are now wants for lots of other people.

A transcript of the video, "Matt May talks about how accessibility has influenced mobile development and design," is available.

Overlapping Best Practices

Diagram: Mobile and disability significantly overlap in techniques. Disability's scope is slightly larger.

Many fundamental accessibility best practices apply to mobile interfaces and content. For instance, text and images need to meet relevant requirements for sufficient color contrast, screens need to be laid out in a way that permits intuitive navigation, and controls need to respond to multiple modalities of input.

A significant overlap exists in techniques for making a Web site accessible for a mobile device and for people with disabilities. As the W3C's Web Accessibility Initiative states:

Users of mobile devices and people with disabilities experience similar barriers when interacting with Web content. For example, mobile phone users will have a hard time if a Web site's navigation requires the use of a mouse...

They recommend addressing mobile and disability accessibility at the same time:

Following these two guidelines makes your Web content more accessible to everyone regardless of situation, environment, or device. Designing to the guidelines together, instead of separately, can make the process more efficient.

Universal Design

This all comes down to designing for the largest possible audience regardless of disability or ability and is known as universal design. It is an inclusive approach to design that honors human diversity. Matt May's "Wanted: Mobile Dev with 40 Years Experience" presentation slides detail its seven principles:

  1. Equitable Use
  2. Flexibility in Use
  3. Simple and Intuitive Use
  4. Perceptible Information
  5. Tolerance for Error
  6. Low Physical Effort
  7. Size and Space for Approach and Use

Universality and the Curb Cut Effect

Taking the lessons learned from accessibility and bringing them into the mobile space can contribute to universality and result in an "Electronic Curb Cut Effect." A multitude of benefits for other people can occur when developing technology products and services with accessibility in mind just as curb cuts for wheelchairs also help people with strollers, shopping carts, and wheeled luggage.

Severity of Problems
Bar graph: People with disabilities experience significantly more issues at more severe levels than mobile users.

However, curb cuts weren't put in for people with strollers, shopping carts, and wheeled luggage. They were put in for people with wheelchairs, because the of the severity of problems and consequences. People with disabilities have a moral, legal, and ethical right to access, which enables them as Matt May said in the video "to live a life unfettered.":

...you can solve people's problems by making things a little easier for them in their environment.

That carries over to everyone but it benefits people with disabilities most because you're integrating that problem. You realize if they can't do what they need to be doing they are actually being blocked from something. So it is more than a convenience. It is enabling someone to live a life unfettered.

Further Information


Posted on Monday, Feb 25, 2013 | Permalink | No Comments


Policy Update: Captioning Video

The UMD Campus Policy on Captioning Video explains how we should view the requirements to caption video in order to provide equal access to video resources.

This policy outlines when captioning is required, when it is recommended, and when it is not required. It also provides information about funding for credit courses where accommodation is required.

Please take a few minutes to review this policy and ensure that you are following it.


Posted on Monday, Feb 4, 2013 | Permalink | No Comments


Web Accessibility Overview

What does "Web Accessibility" really mean? What all does that term encompass? Why is it that some people are unable to use certain web sites - and whose job is it to provide access? How can you learn more about this topic?

What is Web Accessibility?

Web accessibility means that web information/content is obtainable and functional to people with disabilities. As a sub-group of universality, it refers to providing access for those who would otherwise lose their opportunity to use the web. A correctly designed web site or application is inclusive providing multi-modal access. For instance it communicates effectively aurally as well as visually. The strengths of the web, which makes it unique as a medium of communication, is that it isn't limited to a single output. That is the beauty.

The Why and Who of Web Accessibility

Numerous reasons exist for making the web accessible. An underlying concept in the following video "Personal Look at Accessibility in Higher Education", which highlights the personal stories of several students and faculty members and their experience with the lack of access to digital content, is that:

Inaccessible Web content affects student experiences and learning, faculty and staff productivity, and overall timeliness and efficiency. Institutions of higher education have an obligation to provide accessible web content...

In particular, Cherissa Alldredge a doctoral student with visual/memory impairment explains how an accessible website enables the path to academic success:

I can be equally as successful as any of my colleagues without disabilities. The fact that I need an accessible website or other accessibility tools doesn't diminish the value of my education or my potential. It just means that my success has to occur in a different way. And so I would encourage those watching this video not to assume that I can't. But to assume that I can.

A Transcript of the Video: "A Personal Look at Accessibility in Higher Education" is available. The video was produced by the GOALS project of the National Center on Disability and Access to Education.

Learn More in Our Next eClass

To learn more join us for the ITSS Introduction to Web Accessibility eClass, which will be offered February 11 to 22, 2013.

Further Information


Posted on Wednesday, Jan 30, 2013 | Permalink | No Comments


Touch Accessibility for the Blind and Visually Impaired

Due to advances in screen reader technology, voice controls, gesture functionality, and add-on applications some touch devices offer an inclusive experience for the blind and visually impaired.

One such example is the iPhone. Its VoiceOver screen reader adds reading functionality in combination with accessible gesture commands. To identify an on-screen item a user simply taps once and VoiceOver will announce it. A subsequent double tap will activate that item. Typing can be complicated so some people use Siri, a voice-command feature. The iPhone has a number of third-party applications designed for people with disabilities, such as a money reader which identifies currency with the iPhone's camera and speaks the denomination. It can also be connected to a refreshable Braille display making it potentially usable to someone who is deaf/blind and in need of a communication aid.

How One Blind Person Uses an iPhone

In the following video Tommy Edison, blind since birth, demonstrates how he uses an iPhone 4S to check Twitter, YouTube, and send messages. A transcript of the Video: "How Blind People Use The iPhone 4S" is available.

Further Information


Posted on Wednesday, Jan 2, 2013 | Permalink | No Comments


Google Apps Accessibility

Google has expressed a commitment to accessibility and provided instructions for how to use accessibility features of their products. However, Google Apps currently possess accessibility barriers.

The University of Minnesota Accessibility Standard illuminates helpful best practices. They are to:

  • Consider the accessibility barriers of the Google App to be used and which types of disabilities may be affected.
  • Allow the use of alternative software to accomplish the same tasks being done with Google Apps.
  • Consider avoiding the use of Google Apps to provide access to educational material, if Google Apps is the only means of access.
  • Consider a change in pedagogy to include small group participation, eliminating the need for an individual with a disability to interact directly with a Google app.

Tools and Tips

Greg Kraus of North Carolina State (NCS) University has developed a Google Doc to Microsoft Office Bookmarklet. It is a useful tool to convert a Google doc into a Word document. As the NCS web page states:

Some assistive technology users are unable to use the Google Docs user interface. Often times it is more convenient for them to download the Google Doc into its corresponding Microsoft Office file format. It is possible to do this from within a Google Doc by going to the application's "File" menu and choosing "Download as". However, even this task can be difficult for some assistive technology users because of the lack of support for their assistive technology within Google Docs. This tool provides a convenient way to download a Google Doc into its corresponding Microsoft Office file format.

According to Google documentation (PDF) people using assistive technology to interact with Google Apps will have the best experience using Google Chrome with the ChromeVox screen reader extension.

For further information please consult the Google section of the accessibility page of the Web Design Reference site.


Posted on Monday, Nov 26, 2012 | Permalink | No Comments


Multi-Sensory Approach to Learning With Assistive Technology

Kurzweil 3000 is an assistive technology (AT) program designed to provide a multi-sensory approach to learning via visual and auditory feedback. Words are highlighted in context as they are read aloud. It can help improve reading speed and comprehension for students with disabilities.

Each individual possesses unique abilities, preferences, and learning styles. Assistive technologies can help to accommodate such unique characteristics and enable people who learn in different ways. In the following video an Indiana State University student, Tracy Brookshire, tells her story of how this particular AT has helped her achieve academic success.

Kurzweil 3000 is Available in the UMD Library

Kurzweil 3000 is available in Library 122, 124, and 126 with a consultant available to provide assistance Fall 2012 according to the following schedule:

Access Technology Support Hours
Day of Week Hours
Monday 7:30 to 9:00 and 3:00 to 6:00
Tuesday 4:00 to 6:00
Wednesday 7:30 to 9:00 and 3:00 to 6:00
Thursday 7:30 to 9:00 and 4:00 to 6:00
Friday 7:30 to 9:00 and 3:00 to 4:30

Kurzweil Tutorials and Documentation

Further Information


Posted on Friday, Oct 26, 2012 | Permalink | No Comments