Information Technology Systems and Services.

infotech.NEWS

Technology news for UMD faculty, staff and students

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Lynda.com Online Training Now Available

Lynda.com LogoLynda.com online training is now available at no cost to University of Minnesota students, faculty, and staff systemwide on all campuses.

Lynda.com is a library of online training videos that provides access to more than 1,700 courses for all skill levels in more than 140 specialties including:

University users will log in using their University Internet ID and password in order to access training videos available on lynda.umn.edu. Lynda.com's vast library is available 24 hours a day, seven days a week, and contains thousands of professional-grade Windows and Mac video tutorials, on a vast array of topics from design principles, to web content management systems, to software for printing and much more.

Lynda.com utilizes expert instructors that are experts in their fields, and whose mission is to impart knowledge regarding correct workflow and to teach users how to develop skills required to solve problems. The partnership between the University and the experts at lynda.com allows us to provide a level of professional development and expertise the University alone could not otherwise provide.

Organized by subject software and instructor, lynda.com's content is constantly growing, and is updated weekly and sometimes daily. University users can attend the training they want and need, when and where they want it, with the assurance that the information they receive is the newest and most up-to-date available.

There's even a free iPhone/iPad app to enable users to learn on-the-go is available. As displayed in the screen capture below, simply click on the option for Web Portal Access and type umn.edu. You will be directed to log in with your University credentials.

For further information consult the Office of Information Technology (OIT) training website.


Posted on Saturday, Apr 27, 2013 | Permalink | No Comments


Policy Review: Data Security

It is the responsibility of all faculty and staff to do their best to secure any private data to which they may have access.

For a definition of private data, consult Examples of Public, Private, and Confidential Information. This includes student information (grades), HR information, credit card information, and protected health information, among others.

Often times breaches are simply a result of human error. Please be aware of the following risks.

  • Posting private data on a web site or server share without properly ensuring authorization to access. Identity controls must ensure that a student, or employee has access only to his or her own data. For students this includes scores on assignments and exams. For employees, this includes but is not limited to sick leave documentation, performance evaluations, etc.
  • Inadequate access control (with routine review) to any research data that is intellectual property, which would be invalidated if unauthorized access were to occur.
  • Saving a file with private data to a web site, most often by storing in the myweb drive. Files stored on myweb are automatically made public under the assumption that web sites are intended for public information. Store all private data on myfiles, Active Directory, or NetFiles.
  • Sharing your password is against policy. Please review these password tips.

If you do become aware of a security breach, please report it immediately to the ITSS Help Desk (helpdesk@d.umn.edu, 8847), Linda Deneen (ldeneen@d.umn.edu, 7588), or directly to abuse@umn.edu. Please be aware of this policy, Reporting and Notifying Individuals of Security Breaches.

If you have any questions regarding current or future storage of private data, please don't hesitate to ask for recommendations.


Posted on Saturday, Apr 27, 2013 | Permalink | No Comments


New ITSS Staff Member

We are pleased to announce the addition of a new ITSS staff member. Aaron Richner will be joining our staff on May 6.

Aaron will be working on web development and programming projects. He currently provides web development support at The College of St.Scholastica, where he has been employed since 2009. Previously, he worked at The Fray Magazine, The Sportsman's Guide, and Advanstar/Questex Media Group.

Please join me in welcoming Aaron to UMD.


Posted on Friday, Apr 26, 2013 | Permalink | No Comments


The Worth of Accessibility

In the video, IT Accessibility: What Campus Leaders Have to Say, university presidents, chief information officers, and other information technology (IT) leaders speak to the worth of accessibility. Ensuring that everyone has the opportunity to participate in education and ensuring campus technology is accessible to everyone who needs it before it is adopted are key takeaways.

A transcript of the video Accessibility: What Campus Leaders Have to Say is available. It was produced by the AccessComputing project, run by the department of computer science and engineering and the Disabilities, Opportunities, Internetworking, and Technology Center at the University of Washington, the video with funds from the National Science Foundation.

Further Information


Posted on Tuesday, Apr 23, 2013 | Permalink | No Comments


Ten Years Ago in ITSS: Microsoft Dropped Support for Windows 98 and NT4

In May 2003 Microsoft announced their discontinuance of support for their Windows 98 and NT4 operating systems. ITSS recommended that all workstations using the Windows 98 or NT4 operating systems be upgraded to a more recent version of a Windows operating system.


Posted on Monday, Apr 22, 2013 | Permalink | No Comments


ITSS By The Numbers: Desktop Team

The ITSS Desktop Team improves planning and delivery of desktop support services for UMD faculty, staff and students, helping them to be successful and independent in their work with electronic information and computing applications.

From July 1 through December 31, 2012, the ITSS Desktop Team resolved 1300 requests for assistance, which came in through the ITSS Help Desk.


Posted on Monday, Apr 22, 2013 | Permalink | No Comments


Library 410 an Evolutionary Active Learning Classroom

Photo: Person at an Active Learning Pod

Library 410 seamlessly combines all aspects of a modern active learning classroom with state-of-the-art video conferencing capabilities. The room is designed to cultivate local active learning punctuated by faculty facilitation across distance using highly integrated and automated video conferencing. Features of the room include:

  • Active learning "pods" that facilitate collaboration among groups of nine students
  • Digital and analog inputs for each subgroup of three students at each pod
  • Dual flat-screen displays for video and media at each pod, at instructor station and at each end of the room
  • Local audio at each pod in addition to "house" sound throughout the room
  • A teaching station in the center of the room with simple, but powerful user interface to allow for sharing of local, table-specific student media across the room and at distance
  • State-of-the art automated cameras including voice-activated video switching and Vaddio video production station plus tracking cameras
  • Video Conferencing capabilities including Cisco ITV, Google Hangout, UMConnect, Skype, and flexible hardware to accommodate many other video platforms
  • Standard and USB power for all sixty three students at all seven pods
  • Instructor PC, stylus tablet, and additional inputs to facilitate distance sharing of all media
  • A robust active learning environment offering:
    • cooperative learning environments that encourage student collaboration and peer teaching.
    • technology that allows students to easily present work for review by peers and instructors.
    • furniture designed to facilitate small-group work.
    • the ability for instructors to interactively coach students during activities.
    • new options for student interaction and class structure.

An Evolutionary Step

Library 410 is an evolutionary step forward from the SCALE-UP and TEAL active learning classrooms developed at North Carolina State University and MIT, respectively.

The space not only provides active learning (flipped from sage on the stage back to students creating knowledge) but also macro (ITV) and micro (Google Hangout) video conferencing. It is tailored for pharmacy's new active learning curriculum by doing two very difficult things very well and in an integrated way (video conferencing plus active learning). It provides users an intuitive and simple interface plus automation,

A Collaborative Project

Building the room was a collaboration across two University of Minnesota campuses and several units, including Pharmacy, Information Technology Systems and Services, Classroom Technology Services, and Facilities Management. The project was informed by a high degree of needs assessment via Classroom Technology Services. Local partners included Facilities Management, ITSS, Pharmacy ND. Our broader collaborators included Classroom Technical Services, Office of Information Technology, EPA Audio Visual (vendor).

Beyond Requirements at Half the Cost

All project requirements were met at half the cost. In addition we:

  • more than tripled the screen real estate at each table.
  • more than quadrupled the screen real estate in the room.
  • doubled the number cameras from fifteen to thirty one.
  • added the following that were not part of the estimate:
    • Furniture (only instructor podium was in estimate).
    • Student employee control station.
    • Vaddio Tracking cameras enhancement.
    • Power enhancement at tables.

Room Tour

Text Description of the Room Tour

A virtual tour displays Library 410 from 360 degrees. This panoramic shows that the room has seven tables/pods, four of which are on the west side and three of which are on the east side. The tables are elongated semicircular in shape with one flat side flush against the wall. Mounted on the wall at each pod are two large flat-screen displays stacked vertically. Each table seats nine people. On the tables are: microphones, keypads, and cables. The instructor's station is in the middle of the room. Accessible Library 410 still photographs of this virtual tour from eight key angles are available at:

Additional photographs include:

Further Information


Posted on Thursday, Mar 28, 2013 | Permalink | No Comments


Multimedia Hub in High Demand

The Hub is a great place! Just ask the students and faculty of the 116 classes that used the Hub last semester for tours and tutorials. This number represents a growth of twenty-six classes up from Fall 2012. All of the student employees at the Hub are skilled in video and photo production and are available when students need help with their projects.

Photo of Hub students with equipment

The Multimedia Hub continues to attract new classes for tours and use of the Hub for video production. Three additional film documentary classes are coming to the Hub this spring and a new requirement for student teachers by the state of Minnesota has 100 more students now requiring video submission of their teaching skills for acceptance to obtain their Minnesota teaching license. Although cameras are in high demand Hub employees are managing to juggle reservations so every student can film as needed. This could prove to be a challenge when finals draw near.

The Hub has produced some really great videos for various departments. Here are a few now on YouTube:

Check out the Hub today, located in Library 260.


Posted on Thursday, Mar 28, 2013 | Permalink | No Comments


Faculty Evaluations

As you might have noticed fall semester, evaluation results returned looked different than they have in the past. ITSS is using a new scanning program to process the evaluations. Using this new software, Remark, has allowed us to process evaluations three times faster and produce better reports with better graphics.

Because student evaluations forms are used for tenure, promotion and salary decisions and to review and improve teaching, we feel that it is essential to give you the most accurate results possible. While the forms remain the same for this semester, there are some things that we need done to make the scanning process of these forms run smoothly and accurately.

  • Accurate course call numbers need to be on the cover sheet.
  • Use pencil as the scanner cannot read pen.
  • Only one answer is allowed per question; multiple answers are considered "blank".
  • No stray marks can be on the form except in the provided spaces.
  • Duplicate report requests need to come from faculty.
  • Course call number is needed along with an EFS budget string to charge.
  • Do not retain a stock pile of evaluations because the form will change slightly with our spring order.

In the past it was acceptable to put a "made up" number in the course call number, however, this is no longer the case. We need the courses legitimate course call number on the cover sheet. You can look up a course call number in many ways. Typically the easiest method is by going to the course search page.

Illustration: Course Number

Posted on Thursday, Mar 28, 2013 | Permalink | No Comments


Cash-to-Card Machine System Upgrade

ITSS is working locally with the Business Office, Library, Auxiliary Services, UMD Stores, and Chemistry to upgrade to a new technology for campus cash. We have also met with the UCard office and consulted with the Office of General Council on the Twin Cities campus. We are happy to have made a great deal of progress on this very complicated project and we expect to implement the new system in June 2013.

The new technology will still allow use of the Ucard, but the cash value will live in a secure database instead of being magnetically written to the card.

For the past fourteen years, UMD has supported a method of spending, using the UCard, that relies on a magnetic strip on the card storing cash value. Students, faculty and staff use this by putting cash value on their card at one of several cash-to-card machines around campus and then expending that value by printing in the labs, making copies in the library, purchasing chemistry supplies, and parking in the pay lots. The technology we currently use to do these types of transactions is no longer supported by any vendor.

Diagram: Legacy UCard

Legacy UCards that have been in use for the past several years will support this new technology. These older cards have both a "data strip" for the new technology and a "campus cash" strip that stored Debitek value. New UCards will only have the data strip that supports the new technology. Unlike Ucards, legacy Debitek value cards will not work with the new system. A new type of cash value card will be available for users who do not have a UCard.

We will encourage users to expend as much of the value from their cards as possible by the end of Spring 2013. There will be a process to move cash value from the old system to the new one, but it will require end users to visit a cashier.

More details will be shared as they emerge. Please email Jason Davis, jdavis@d.umn.edu, if you have any questions or concerns.


Posted on Thursday, Mar 28, 2013 | Permalink | No Comments