We all know that mobile devices are becoming an ever-present factor in the IT strategy for an organization. I've discussed before that mobile devices are the "Web 3.0".
PC World wrote an article, Secret Life of the Mobile User, that raises several interesting and important issues facing IT Directors as mobile devices become more prevalent. The key issues:
1. Some mobile generation gaps do exist
On average, 69% of mobile workers use a smartphone for job-related duties. Here, a surprising generation gap emerges: More than 70% Baby Boomers use a smartphone for work, versus 59% for Millennials.
2. iPhones and Androids will rule the mobile roost
The transition to mobile is happening very fast, and users expect these devices to be real computers, not mere messaging devices. Surveys suggest these two platforms will dominate mobile business usage, with iPhones at 42.4% of smartphones, and Android smartphones comprising 23.8%.
3. Personal and business use are already highly mixed
The iPass survey found that 58.2% of mobile workers had used a personal device for work, and that percentage didn't vary based on age. Nearly half of employees (46.2%) regularly use their own smartphones for work.
4. The risks of mobile devices
A constant concern in IT and legal circles is what happens if a mobile device is lost or stolen and has corporate data on it. 14.3% of mobile workers had lost their smartphones or had them stolen. And that's higher for workers aged 22-34 (22.9%) and for those who used their own devices (20.0%).
So maybe it's not such an unreasonable question to ask, "Who should own your smartphones?", as PC World did in March this year. Are employment agreements a way to protect data on mobile devices? Read the article for an interesting summary of the risks around mobile devices and policies.
(Thanks to SW for the links.)