A few days ago, EDUCAUSE Review shared their most popular articles from 2012. Among their list, they included the top ten IT issues in 2012.
The EDUCAUSE annual publication of top IT issues has long resonated as a yearly snapshot of the most pressing issues for IT leaders in higher education. In 2000, EDUCAUSE changed the method by which the issues were selected and ranked, instituting a member survey. For twelve years, members were asked to select the five most-important IT issues out of a selection of about thirty in each of four areas:
- Issues that are critical for strategic success.
- Issues that are expected to increase in significance.
- Issues that demand the greatest amount of the campus IT leader's time
- Issues that require the largest expenditures of human and fiscal resources.
Their top ten IT issues:
- Updating IT professionals' skills and roles to accommodate emerging technologies and changing IT management and service delivery models
- Supporting the trends toward IT consumerization and bring-your-own device
- Developing an institution-wide cloud strategy
- Improving the institution's operational efficiency through information technology
- Integrating information technology into institutional decision-making
- Using analytics to support critical institutional outcomes
- Funding information technology strategically
- Transforming the institution's business with information technology
- Supporting the research mission through high-performance computing, large data, and analytics
- Establishing and implementing IT governance throughout the institution
If you checked the date on the EDUCAUSE article, you'll notice the list was published in June 2012. So that's six months ago. Yet the list accurately captures the key IT issues from this year. The trend here is the changing nature of IT, the introduction of BYOD and Cloud, the shift away from "servers" towards "services." IT Directors and CIOs no longer focus on servers in an organization; rather, they act as brokers to services. In higher education, this increases IT's direct support of research and education. And, arguably, that's really our mission.