Campus Technology recently posted an article discussing the 9 traits of the CIO of the future. The article is based on comments from a recent presentation by Jerry DeSanto, vice president for planning and CIO at the University of Scranton (PA) at the EDUCAUSE Mid-Atlantic Regional Conference in Baltimore last month. Leading with the question "How are you adding value?" the article challenges CIOs to think about the 'convergence of the rapid pace of change in the IT industry overall and the volatile state of higher education.'
DeSanto described the new CIO as facilitator, broker, and intermediary. I agree—and I've been saying that for years. In short, the CIO's role is rapidly changing from implementing systems to negotiating and brokering services. Today's CIO plays a much different role than the CIO of several years ago. There used to be a time when all Information Technology was centralized—think mainframes, time-share systems, supercomputers. If you needed technology to get the job done, you went through the CIO. Today, technology has become a commodity, ubiquitous. IT no longer can survive in an "ivory tower".
The trend here is the changing nature of IT, the shift away from "servers" towards "services." That is, IT Directors and CIOs no longer focus on servers in an organization; rather, they act as brokers to services. In higher education, this increases IT's direct support of research and education. And, that's really our mission.
The article concludes with DeSanto's 9 traits of today's CIOs, and comparing those traits to the CIOs of 20 years ago:
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