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Getting Feedback on Your Pilot Workshops

I just came from a writing class whose professor allowed us to come in to evaluate a series of e-learning pilots we're developing in the Libraries. It was quick and easy and similar to the process we've used for our face-to-face workshop pilots. I encourage you to give this a try! Here's what we do:

We offer our pilot workshop to library supervisors who want their student workers and new staff to learn the content we teach in the workshop. They require that their workers attend. We teach the workshop as it is designed, but at the end we turn the group into a focus group. We review each section of the workshop, stop, and facilitate a discussion:
What are some things you did not know about until you took this part of the workshop?
What did you like about this part of the workshop?
Did anything about this part of the workshop bother you?
How could this part be improved?
Other comments?

Amazing the kind of useful, thoughtful feedback we have gotten.

We've also done this with "real" workshops and "real" users where we've asked participants in a workshop to stay afterwards (and we pay them!) and conduct the same kind of focus group discussion then.

It's pretty easy to throw this kind of evaluation together but yet you'll get tons of value out of it. Give it a try!

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