Internet Studies in the Twenty-First Century
Gurak, L. J. (2004) Internet studies in the twenty-first century. In D. Gauntlett (Ed.), Web.Studies (2nd ed.) (pp. 24-33). London: Arnold.
Gurak starts off with an overview of early CMC research that mimics the 8550 syllabus:
- Hiltz & Turoff (1978): impersonality/freedom to be oneself; social/psychological differences noted in online vs f2f communication; lack of social cues; pen names/anonymity; impacts on workplace hierarchies
- Kiesler, Siegel, McGuire (1984): emphasis on social/language based features which became CMC
- Rice & Love (1987): electronic emotion
- Herring (1993): gender and “masculine communication styles”
- Turkle (1995): identity
- Rheingold (1993): anecdotal research on virtual communities
- Doheny-Farina (1996): virtual and local communities
- Stromer-Galley (2000) and Hass (2001): reinvigoration of democracy through coalition-building, discussion, etc. on political campaign sites Burk (2000): intellectual property in digital environments
Finally, she provides an overview of speed and reach (oralness, redundancy/repetitiveness, casualness, multiplicity, visual reach, community) (31); as well as interactivity and anonymity (gender/identity, ownership, flaming, talking back, privacy) (32). Gurak concludes with a call for revisioning Internet Studies as new technologies emerge and old ones collapse.