Decision Making Case Study

1. The three central decisions that needed to be made in this scenario are:

a. To expand on the ChargeUp product line with a new item called ChargeUp with Lipitrine.

b. To recall ChargeUp with Lipitrine after it is linked with gastrointestinal problems.

c. To decide WHO was to make decisions within the organization.

2. The conditions under which this decision is made:

-High Risk

-Stressful

-Uncertain outcomes

-Potentially dangerous if not recalled

-Potential legal action if not recalled

3. We would recommend using the Garbage Can model for this decision making process, because this process has a wide variety of viewpoints and opinions and has multiple decisions to make. It also allows the decision makers to focus on how chance plays a role in the decision and instead of one decision made by one person, it focuses on any number of decisions made by multiple people.

 This scenario focuses on a couple of different problems (product recall and the consequences that follow) and there is a large number of employees making decisions.

Andrew Myers, RJ McGinnis, Adam Vargas, Emily Oberlander