The presentations today were all very interesting and very well researched. The presentation that really intrigued me was the analysis of the Chicago Blackhawks. What was most interesting to me was that the mission statement of the organization was nowhere to be found on the website. This is one of the problems that I showed the lack of leadership and vision the former owner had and as a result the Blackhawks were lacking competitively. Another flaw in the organization was their lack to market their product to a broader audience. I feel since the ownership has turned over to a new regime and the fact that the organization has been able to select young talent, it is going in the right direction. One of the missions the organization did have was their commitment to get youth in the surrounding area involved in hockey and develop positive values and work ethics. This will go a long way to develop youth and maintain a positive image of the organization in the community.
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1. The three central decisions that needed to be made in this scenario are:
a. To expand on the ChargeUp product line with a new item called ChargeUp with Lipitrine.
b. To recall ChargeUp with Lipitrine after it is linked with gastrointestinal problems.
c. To decide WHO was to make decisions within the organization.
2. The conditions under which this decision is made:
-High Risk
-Stressful
-Uncertain outcomes
-Potentially dangerous if not recalled
-Potential legal action if not recalled
3. We would recommend using the Garbage Can model for this decision making process, because this process has a wide variety of viewpoints and opinions and has multiple decisions to make. It also allows the decision makers to focus on how chance plays a role in the decision and instead of one decision made by one person, it focuses on any number of decisions made by multiple people.
This scenario focuses on a couple of different problems (product recall and the consequences that follow) and there is a large number of employees making decisions.
Andrew Myers, RJ McGinnis, Adam Vargas, Emily Oberlander
Interests:
1. Make sure resources are allocated across the organization in a fair, and well thought out manner.
2. Throughout the decision-making process, make sure all parties' interests and viewpoints are being considered.
Power:
1. Professional staff should handle operating tasks. Volunteers should help set policies. The two groups can work together in a committee to make deicisions.
2. Power needs to be dispersed throughout the organization.
Capacity:
1. Organization needs to have a clear mission statement and a clear vision of future goals.
2. Future goals should be determined by a wider spread of individuals among professionals and volunteers, and leaders from both groups must have a good understanding of what capabilities are required for change.
