January 13, 2010

How do you learn the unwritten rules of law firms?

In a very fun but true way, here is a list of many of the unwritten rules of law firms that you may want to know.

December 28, 2009

10 Reasons Why You Have to Manage Your Personal Brand

By Dan Schawbel

"The concept of personal branding came way before social media. Everyone has a personal brand, whether they like the concept or loathe it. It's inescapable. The issue most people have once they discover their authentic brand is how to manage it from the "big idea" to the execution of that idea and then actually protecting and marketing that brand for the rest of their life. Sure you can call yourself the "musical magician" or "the best doctor in Chicago for baby boomers" or "the social media surgeon," but without managing that brand over time, it will lose it's luster and visibility. In a sense, without brand management, all of your efforts will be for nothing."

For the top 10 reasons why you have to manage your personal brand, click here.


December 22, 2009

A Letter to the Next Generation of Lawyers

A nice letter from a father/lawyer to his two children entering the profession. It gives some solid advice on how to be a good lawyer. A Letter to the Next Generation of Lawyers

December 4, 2009

Salary Negotiation: "Can Nice Girls Negotiate?"

In this economic time, many people are scared to negotiate a salary, the post "Can Nice Girls Negotiate" gives a little insight into negotiation and gender. The bottom line, it never hurts to ask for more if you know your audience, you either get more money, or more information, both of which are important.

October 7, 2009

5 Reasons for Lawyers to Use Social Media

Check out this article by Evan Brown.

"These days there is a lot of talk about lawyers using social media -- writing blogs, posting to Twitter and maintaining profiles on sites like LinkedIn and Facebook. This popularity might be due to the wider availability of social media tools and the shifting demographic of a profession that has more digitally raised attorneys joining its ranks. The downturned economy may play a role in this as well, with lawyers looking for new ways to find work.

These days there is a lot of talk about lawyers using social media -- writing blogs, posting to Twitter and maintaining profiles on sites like LinkedIn and Facebook. This popularity might be due to the wider availability of social media tools and the shifting demographic of a profession that has more digitally raised attorneys joining its ranks. The downturned economy may play a role in this as well, with lawyers looking for new ways to find work.

Because social media is a time investment, one should determine whether the pursuit is worthwhile. No doubt there are plenty of social media proponents singing the praises of concepts like connection, community and collaboration. We hear talk about transparency and how "content can be your best advertising." One can certainly bring about positive results through a planned and disciplined social media strategy.

This article recommends using social media for business and career development, and presents five non-exhaustive reasons why attorneys should consider using social media for themselves or for their firms. The what and how of blogging, Twitter, Facebook, etc., are beyond the scope of what is covered here. This discussion is about why a lawyer might want to use social media."

Click here for the entire article.


January 22, 2009

"You know" can torpedo your promising public career: ask Caroline Kennedy

Withering and relentless criticism of her use of “you know? probably wasn’t the only reason that Caroline Kennedy withdrew her bid for Hillary Clinton’s Senate seat, but it shows that neither wealth nor political lineage can protect ideas when speech patterns undercut their power.

This should put to rest any doubt that “I’m like, you know? can torpedo a career which requires any sort of public speaking.

December 11, 2008

What Not to Wear: Dressing at Holiday Receptions

What Not to Wear: Dressing at Holiday Receptions

So, you have set up an informational interview over winter break or have gotten an invite to a holiday reception or other networking event. Great! But now you are wondering "what should I wear to a holiday reception or for a networking meeting?"

If you are meeting an alumni or another contact in his or her office, wear a suit. Remember this is a business meeting. If you are invited to a holiday reception and the invitation doesn't specify dress, remember this is a business reception, not a holiday cocktail party so wear a suit. No cocktail dresses or tuxedos! Just wear your best suit, hose if you are a woman, a tie if you are a man, shine your shoes, and impress the employers with your personality!

Ok, you get it - wear a suit. But what if the person you are meeting or the event details say "feel free to wear business casual?" Keep in mind that "business casual" can vary from employer to employer and sometimes even person to person. Wearing khakis, a button down, and a sport coat may be "business casual" for one employer while cords and a sweater may be "business casual" for another. As such, trying to dress "business casual" can be difficult for potential candidates and visitors to the employer. Your best bet - you guessed it - wear a suit!

Just because someone says you can dress "business casual" doesn't mean you have to. You are better off wearing a suit the first time you meet with an employer or contact or attend a networking event and being able to gauge what might be appropriate "business causal" for next time. No employer, contact, or alumni is going to look poorly upon you for feeling that they were important enough to wear a suit for!

If you have questions regarding what is appropriate dress for different events in the legal community please feel free to stop by the Career & Professional Development Center to chat with our counselors!

* Thanks to our friends at Case for this posting.

August 4, 2008

Interface is EVERYTHING

Kimm Walton writes that "Interface is everything" when looking for a job. She breaks this down and suggests you manage two things: Your image and your message. Here are three ways to review and craft your image and message:

1) Make sure you have a professional (or at lest neutral) email address and voice mail message. Hotdude99@aol or are not appropriate nor is a voice mail message that says "Hey dude, I've fallen and can't reach the phone."

2) Crafting an image requires that you figure out what you want. Self-awareness is extremely important when promoting yourself, and if you don't know who you are and what you want, how is an employer to know? Consider taking an assessment such as the Myers-Briggs Type Indicator (MBTI) or Strengths finder to gain greater self-knowledge.

3) Think before you speak. This will not only reflect your thoughtfulness but will also help you manage your 'umms,' 'ahhs', 'you knows', 'likes', etc.

From Guerrilla Tactics for Getting the Legal Job of Your Dreams.

July 13, 2008

Earrings in court?

A current extern reports that men are, indeed, wearing earrings in the courthouse where he is working...

... as it happened I decided to take my earring out when I first visited chambers and met with my judge. I later noticed a few male defense attorneys wearing earrings (some attorneys had more than one per ear in fact), and one of the male clerks had an earring in one ear. I asked my clerk if wearing an earring would be acceptable and he assured me that it would be, and was actually a bit surprised that I had asked. I don't know if this scenario is portable to another courthouse, but based on my observations thus far it seems as if state trial courts are a bit less formal than I had imagined from the classroom.

1. This student was absolutely correct to be conservative first.
2. The "Earring Are OK Policy" may be particular to his courthouse.
3. In the same way that women still must be careful about very short skirts, and in some courts they may still find that pants are frowned on by senior judges, guys and their earrings may still be fraught with peril. Your judge may not mind, but your peril may lie with clients and with juries, two groups whose opinions you value but cannot survey in advance.

July 4, 2008

Top 100 Blawgs

Criminal Justice Degrees Guide has identified 100 Blawgs (law blogs). I found this site helpful for it is organized by various legal topics of interest. Explore.


May 29, 2008

The Confidential Job Search: Apply for a job without blowing your cover

Because some employers will fire you on the spot if word gets out that you are job hunting, you need to know how to conduct a covert and quiet job search.

COVER LETTERS Your cover letters should begin: “I am applying in confidence for …?

RESUMES Only when a candidate is particularly concerned about secrecy, should the word “resume? appear on a legal resume. Now is the time to add “Confidential Resume? over your name, like this:

Jane Smith
10 South Maine Street, N.W.
Anytown, MN 55555

EMAIL and PHONE NUMBER Under no circumstance should you undertake a confidential job search using your employer’s email or your work phone number. Work email can be monitored (and spam-blocked), and your phone really does belong to your employer.

During the work day Now. Right now. Ramp up your networking with professional organizations and people within your targeted professional group or practice area. While your boss may become suspicious if you take a lot of time to meet with people whose work is wholly unrelated to your current practice, he should not be grumpy if you are meeting with people who do the work that you do. Sometimes you may be able to explain networking and attending CLEs with professionals in other practices if your target practice is related to your current work, or if it is related to one of your employer’s stated expansion areas.

On your own time (including breakfast and after work) If you are trying to change careers or leave your current practice area, meet with these professionals either before or after work. If your boss is particularly prone to paranoid fantasies about departing staff, do all of your networking before or after work.

Early in the interview process When you are asked for references, explain that you are applying in confidence and that you would prefer that a reference checker call the people who are on your list, and not at your current employer. Call the CPDC for help if you are asked to blow your cover with a reference check before there is an offer on the table.

Offer contingent on a reference When the prospective employer has settled on you, and only a bad reference from your current employer will tank the offer, that offer is “contingent on a reference.? This is the time to provide contact information for your current employer. This is also the time to face the music, face your employer, thank her for all of the amazing experience that you have had (with a straight face, please), to let him know that you are about to receive an offer for a position that suits your long-term career goals; and that you hope to receive an excellent reference for the work that you have done. Finally, give this required recommender a list of useful things to say about work that you have done.

What about a bad reference? Protect yourself by inoculation and prepare the interviewer for a less than stellar reference.

February 22, 2008

Need to Improve Your Public Speaking Skills?

If you are interested in further developing your communication skills, I have just the resource for you. Consider joining a Toast Masters group where you will

* Learn to communicate more effectively
* Become a better listener.
* Improve your presentation skills
* Increase your leadership potential
* Become more successful in your career
* Build your ability to motivate and persuade
* Reach your professional and personal goals
* Increase your self confidence.

I would be happy to talk with you about my experiences with this organization. I learned a lot, and it has served me well.

Check out this link for a club near you with their contact information.


February 18, 2008

How to make sure that your phone calls are returned: Make the best use of the phone

FAQ from email: Why won't they call me back?

The question you are really asking is -- why call instead of sending email?

FASTER There are times when the phone is quicker -- and if you use hundreds of cell phone minutes a month, you can't argue with that.

BIG IMPACT There are also times when you want a bigger impact than the one dimensional impression that comes from email. If you are beginning a chain of networking, you want the contact to hear your enthusiasm or commitment. The beginning of a networking chain is most effective when you call to briefly introduce yourself and your purpose and then follow up with an email. (Yes! You do get to send an email!)

DOUBLE DIP Phone followed by email is a "double," but if you are trying to connect with really busy people whose email inboxes are deluged everyday, you will want to make your email one that gets opened. Most serious business people clear out their voicemail boxes everyday. Daily email cleanup is an aspirational goal. If you use the phone to signal your serious purpose, your followup email will likely be opened.


1. Speak slowly and distinctly. Spell your name.

2. Repeat your phone number. Say it once at the beginnng of the message and once at the end.

Hello, this is Jane Smythe (J-A-N-E S-M-Y-T-H-E) from the University of Minnesota Law Schoool. My number is 612-222-2222. I am calling to ask you to xxxxxxx. Again, this Jane Smythe at 612-222-2222. I will follow up this message with an email.

July 31, 2007

Alumni Book Review: Women: Are your "nice girl" habits holding back your career?

A book review by U of MN Alum Stacy Lynn Bettison (U of MN 99)

Are you sabotaging your career by being too nice? Have you considered that the way you act, think, sound, look, respond and market yourself are critical to not only landing the right (and best) job, but also to advancing your career?

Several years ago I discovered a fabulous book by Lois P. Frankel, PhD that made me realize that I had developed a few habits that weren’t serving me well. Nice Girls Don’t Get the Corner Office: 101 Unconscious Mistakes Women Make That Sabotage Their Careers is a must-read for any professional woman, at any stage of her professional career. The book is particularly helpful to young lawyers who often establish their credibility not only in the typical setting of strategy meetings with colleagues and clients, but also in the world of office politics (where your credibility is just as important).

In a very readable format, Frankel sets out 101 mistakes women make and offers coaching tips on how to change the unproductive behaviors.

Continue reading "Alumni Book Review: Women: Are your "nice girl" habits holding back your career?" »

May 10, 2007

A cautionary tale of blog woe...

FROM MY EMAIL....This story last week should be a cautionary tale to law students who blog or who are involved in running message boards or participating on them. Executive summary: Penn 3L involved with notoriously vulgar pre-law message board gets his Edwards Angell offer revoked because of it. This was posted to a Wall Street Journal blog on May 3, 2007.

February 18, 2007

On-Line Professionalism: Blogging

As employers increase their background checks and look more closely at their applicants, the issue of managing one's on-line persona is more important than ever for job seekers. Remember, the purpose of the interview process is to confirm that you have the experience, skills and abilities listed on your resume. In addition, employers are equally concerned with ensuring that you will be a good fit for their organization.

Like it or not, one of the steps added to the due diligence process is conducting Internet searches to learn more about you and how you ‘behave’ online, i.e. what you are writing about (your opinions), including comments about others (respect and civility), and your overall level of professionalism (self-awareness, responsibility, maturity). These searches include looking at sites such as MySpace, Facebook, and Friendster. They also include search engine tools like Google, which often lead an employer directly to a candidate’s blog, which can be a treasure trove of personal (and often damaging) information about the blogger. Do not underestimate the extent to which blogs are explored and the content and tone thoroughly examined by employers, classmates, potential colleagues, mentors, professors, your parents, etc.

Simply stated: Your words can, and most probably will, come back to haunt you in a variety of ways and environments.

That said, I’m not suggesting that you give up your freedom of speech online for, as one U of M student suggests, these mediums are “valuable communication tools and great ways to express oneself to a large network of friends in varied locations.? I am suggesting, however, that one carefully monitor and manage his or her online presence. Many of the responses I received to my e-mail inquiry regarding social networking suggested the following:

• Keep privacy settings high and be careful who has access to your blog.

• Don’t publish anything on your page that you would be embarrassed about having a hiring partner read.

• Make yourself ‘unsearchable’, which means using a name and/or email address that your potential employers won’t know.

• Password protect every page that might have potentially negative or very personal information.

• Keep in mind that even if you have taken every precaution to hide and /or protect your online information, that doesn’t guarantee that someone to whom you have given access won’t pass it along to others.

The bottom line is, as another U of M law student eloquently stated: “Students should keep it classy. Schools and employers should aim for high-quality information in a well-designed format and should resist the urge to be cool and trendy.?

January 15, 2007

Warning: Social Networking Can Be Hazardous to Your Job Search

Please take a look at the following article from Warning: Social Networking Can Be Hazardous to Your Job Search. Note the 'bottom line': "80% of companies perform background checks."

As you seek and secure employment, please Google yourself and also review your social networking sites (e.g. Facebook, MySpace, YouTube, blogs, etc.). Are they presenting an image of someone you would like to employ?

January 9, 2007

Keep slang out of professional communication

Whether your languages are Spanish, English, Mandarin or Urdu, it is a good thing to be multi-lingual in the 21st century. However, in your professional communications, standard English is key, and anything else runs the risk of distracting your audience. When important people are interested your message, they may lose concentration because they know that "I'm like' is not a part of speech.

Written communication, which is key to your success as legal professionals, has as many potential pitfalls as your speech.

Having just received the second email in two days containing "anyways," which struck me as slangy, distracting and odd, I went to both print and on-line dictionaries to find out whether it had become standard English while I wasn't looking.

Paper: 1943 Webster's Collegiate: "dialect"
Paper: 1960 Webster's Second Unabridged, which is famously prescriptive and cranky: "in illiterate speech"
Electronic: 2000 American Heritage: "non-standard"
Electronic: 2006 Random House Unabridged: "non-standard"

You get the point.

December 10, 2006

Ask for what you want...

Sales professionals -- people who live and die by their results -- know that you have to "Ask for the Order." Job searching and networking are no different -- you have to ask for what you want.

Interviewing and Job Searching -- 7 out of 10 people walk out of an interview and the interviewer has no idea if the candidate is actually interested in the job. Look the interviewer straight in the eye, shake hands and say "I am very interested in continuing in the interview process, and hope to work for you in the (summer; fall; next judicial term)."

Networking -- After slaving over the text of a letter or email explaining who you are, don't neglect to ask for what you want: a 20-minute meeting next week, a ten-minute phone call by the end of this week; a chance to shadow a prosecutor or defender; or an invitation to a bar association committee meeting.

Think of it this way: Telepathy is not a job search tool -- unless you are applying for one or two jobs in Las Vegas. You have to ask!

November 14, 2006

Performance Matters: Prepping for Performance Reviews

Mary Crane is a consultant who is well known to NALP professionals. She urges everyone to be prepared. Read her take on performance reviews at:

November 13, 2006

Your website and blog are the equivalent of your locker at work

Don't be surprised when an employer asks you about the blog or website which you have helpfully listed on your resume.

Delete questionable or suggestive material. You may be applying to employers who routinely counsel their clients have their employees take down risque material from the locker room walls. Your blog or website are the equivalent of your locker room wall. You have invited scrutiny, and you will never know when it costs you an interview or an offer.

October 30, 2006

Your Privacy and Your Job Search: You're fired!

You think that you have absorbed all of the 21st century Electronic Personna lessons by:

1. Scrubbing your MyElectronicSocialFacebookSpace sites for inappropriate material;

2. Persuading your pals to eliminate your name and face from their sites; and

3. Recording a professional message on all of your phones.

And yet, your electronic calendar at work contains all of the details of your personal life, including your job interview information. What's the problem? It's your personal calendar, after all.

Whatever gave you that idea? Your employer paid for both the hardware and the software, and can "audit" your electronic activity at any time.

After discovering that you are looking for a job, an employer may fire you, so that you may continue to search full time.

Please add the following to your 21st Century Electronic Personna checklist:

4. Keep private information out of your employer's calendar.

October 11, 2006

Blogging Has Its Benefits

A recent alumnus of the law school sent us an e-mail this week describing his experience with a potential employer that identified him from his blog. Here is an excerpt of the e-mail he sent to us:

"I just got an email from the general counsel of a rather high-profile digital music startup in San Francisco asking me to submit my resume for an open in-house counsel position. He mentioned that he'd decided to email me because he'd noted my interest in and familiarity with the relevant legal issues from posts on my blog."

"I declined, since I already accepted an offer from [another employer]. But I think it's notable that I attracted interest for what would be a job that's very high on my "dream job" list not because I was a [judicial law] clerk, but because of my blog."

"So if they can use the blog to demonstrate that they are really competent in and passionate about a certain area of law, I would encourage students to consider starting a legal blog. If it's a chore, that will come through, but if the student really enjoys writing about and discussing the subject, that enthusiasm can come through and can have positive consequences."

Not everyone may want to take the time and effort to create and maintain a blog. However, it's interesting to note the potential upsides of a presence on the web. As always, you want to make sure that you monitor your entries and make sure they reflect positively on you as much as possible.

October 5, 2006

Think Before You Hit the Send Button

You know it's happened to you: you quickly fire off an e-mail response to someone and forget to spell check it. Or you include a sarcastic or flip remark in your message. Or you use shorthand terms and abbreviations expecting the recipient to know exactly what you mean. In each circumstance, you have no idea how the reader will interpret what you have written. The beauty of e-mail is that it's easy, quick and cheap. The downside is that the usual 20 seconds of reflection that would normally be taken in composing a letter or making a phone call doesn't happen. Unfortunately, once the message has left your outbox, you have completely lost control of it and its contents.

What's the answer? Think before you hit the send button. You should expect that every e-mail you send has the capacity to end up in places you would never expect to be read by people who were not the intended audience. Don't send in haste and repent in leisure. Take time to make sure that your e-mails, whether to friends, law school colleagues, professional contacts or prospective employers, are as professional as possible. Because you may never have a chance to explain yourself, you want to ensure that whatever you do is the best representation of you and your thoughts.

Moreover, some employers complain about poor e-mail etiquette from new lawyers. Older lawyers may not be used to e-mail as a standard method of communication. They may resent messages that seem too informal or poorly thought out. Furthermore, you want to be known as someone who can be trusted with important client matters and responsibility. If you wouldn't click chewing gum in a business meeting, why commit the same mistake by sending an e-mail that is the electronic equivalent?

October 4, 2006

ASK for what you want...

Sales professionals -- people who live and die by their results -- know that you have to "Ask for the Order." Job searching and networking are no different -- you have to ask for what you want.

Interviewing and Job Searching -- When 7 out of 10 people walk out of an interview leaving the interviewer with no idea whether the candidate is actually interested in the job. Don't waste this opportunity to ask for what you want. Look the interviewer straight in the eye, shake hands and say "I am very interested in continuing in the interview process, and hope to work for you in the (next few weeks, summer, fall, or next judicial term)."

Networking -- After slaving over the text of a letter or email explaining who you are, don't neglect to ask for what you want: a 20-minute meeting next week, a ten-minute phone call by the end of this week; a chance to shadow a prosecutor or defender; or an invitation to a bar association committee meeting.

May 23, 2006

What to infer from a curt reply...

From my email:

"Just wanted to let you know that I applied for the position at XYZ EMPLOYER yesterday. Today I received an email response that said simply "POSITION FILLED". Not sure if this is proper protocol but it definitely made me have no interest in applying with them again in the future."

When an employer has a large cadre of human resources professionals or when its ongoing hiring needs are supported by a legal recruiting department, candidates may receive ding letters or emails thanking them for applying and wishing them well in their future endeavors. In smaller organizations, where everyone in the "office" is a major-league multi-tasker, a quick email -- however curt -- is far more communication than candidates received when everything was done on paper.

Rude? No -- more likely reflective of a small and busy office. Should you cut this employer from your future life-list of employment options? No. Someday, small and busy may be just what you're looking for.

May 11, 2006

"I'm like" not employable

This email to the CPDC from an employer speaks for itself:

Ok, so you know when you’re, like, interviewing someone? And like they seem like totally qualified with like great experience and good grades and stuff, but like they’re all “like? this and “like? that in the interview?

It’s like totally annoying and pretty much impossible to hear any like, good points they have, cuz like you just can’t get past all the, you know, verbal ticks and extra words and stuff?

I like totally hate that.

You guys should, like, remind people about that, or do a program or something. There were like TOTALLY people I would have otherwise hired but like I was all “that girl is going to sound like an idiot in court, no matter how well she writes exams.? It’s like totally bumming me out, you know?

For the record, I have been riding this horse for at least a decade.

March 19, 2006

Summer "Vacation" for Law Clerks

Q: I have accepted a summer law clerk position that I'm excited about, but there has been no mention of summer vacation. I want to take some time off and want to know if there is a standard vacation for law clerks?
A. The idea is that you are there to work for the duration of what the employer considers "summer," and that most of your time off would come either before you start or before you return to school. You may be able to negotiate a few days off during your "summer," but it should be minimal, and you should not expect to be paid. There is no “standard? vacation time, but there are some general guidelines.

(1) Whether "summer" is six, eight, 12 weeks or more, your goal is to work to make a good impression to generate a permanent offer, to earn some money and get some experience, and, at the very least, to get a good reference.

Continue reading "Summer "Vacation" for Law Clerks" »

March 15, 2006

How to "sort of" undermine the power of your ideas

At a recent panel discussion, one of the speakers used "sort of" as a comma and an adjective. While he is certainly an intelligent person, this speech pattern undermined the power of his ideas. When he tried to say "I met with excellent lawyers" and said "I met with sort of excellent lawyers," it was jarring. As a presenter, you are doomed when the audience stops paying attention to your message and starts counting your "ums," "and-uhs" and "sort ofs." Ask your friends for an honest audit of your speech and then get a tape recorder and practice.

March 13, 2006

Get hired by harnessing the power of your speech!

Your goal in an interview is to help someone see you as a colleague in the office next door. Paint a picture of someone who can be given an assignment and then be counted on to tell a clear and coherent story when asked about the project. How? Do this with your body language – sit up straight, uncross your arms, look your interviewer in the eye – and harness the power of your speech.

Your voice If you even suspect that your voice is screechy, whiney or somehow annoying or unclear, get a tape recorder and LISTEN. Many tonal problems can be resolved by improving your breathing techniques. If you have questions – ask us.

Your diction Don’t mumble.

Your language If you use “I was like,? “I’m like,? or the killer-combo “I was like, you know? you undercut the power of your speech.

“The plaintiff was negligent because ... “
instead of...
“Like the plaintiff was, you know, negligent...?

Your answers Avoid one-word answers unless the question is “Have you been indicted recently?? Use your answers as opportunities to tell your interviewer about your goals, your successes, and your strengths. In Guerilla Tactics for Getting the Legal Job of Your Dreams, Kimm Walton urges you to go into each interview with three things about yourself that you want an interviewer to know. Then, she says, don’t leave the interview without making your points.

March 2, 2006

Spell check -- no substitute for actually reading the document

February 22, 2006

How to torpedo your career in one easy email...

Catch the video at

From Susan Gainen: I have edited out the extraneous and repetitive material in this message that has gone across the country in a very very short time.

Email From Our Alum (2/14/06) I recommend you forward this email to all current students. I would be disgusted and embarrassed if a U of MN student/alumnus behaved this way.
-----Original Message-----
From: J
Sent: Tuesday, February 14, 2006 7:10 PM

I don't know if this is true but if it is, it is quite interesting. You scroll down and read from the bottom up. I would delete all the email forwarding info but it is related to the email exchange.

Continue reading "How to torpedo your career in one easy email..." »

February 14, 2006

How to send emails that get responses

Thursday morning while driving, I caught a few minutes of Future Tense on Minnesota Public Radio, and commentator Guy Kawasaki was being interviewed on the topic of how to email effectively. He mentioned that many people send emails that are destined for the trash bin, but that with just a little thought, you can send an email that catches the reader's attention and gets to the point right away.

He talked about writing compelling subject lines, writing short and catchy emails, and observing the rules of email etiquette.

Kawasaki has his own blog, which looks suspiciously like ours. So I fished around, and—lo and behold—he wrote a posting on this very topic.

Continue reading "How to send emails that get responses" »