- the rough estimate from our available data is obvious: users change search strategy only 1% of the time; 99% of the time they plod along a single unwavering path. Whether the true number is 2% or 0.5%, the big-picture conclusion is the same: users have extraordinarily inadequate research skills when it comes to solving problems on the Web.It also highlights a big problem with search today: it doesn't facilitate any conceptual knowledge because it relies on quick in-out dips into websites.
- In general, we almost never see people use advanced search. And when they do, they typically use it incorrectly -- partly because they use it so rarely that they never really learn how it works.
- For today's Web design projects, we must design for the way the world is, not the way we wish it were. This means accepting search dominance, and trying to help users with poor research skills.
katep: April 2011 Archives
presented by the Academic and Research Libraries Division in partnership with the Public Libraries Division of the Minnesota Library Association
Last year, Academic and Research Libraries (ARLD) Day was all about getting users into the library building. This year, we'll look at serving our patrons where they are. We know they work from their computers at home and in their offices, but they're also increasingly accessing our services and information via mobile devices. What do libraries need to be thinking about? What services are successful? What technologies and metadata are required to make access easy and understandable? Join us on April 29 at ARLD Day 2011: The Everywhere Library to find out.
Associate Professor and Head of Library Information Technology at the University of Tennessee at Chattanooga
The Everywhere Patron
Throughout the world, the majority of people who have access to the Internet are not using a computer. They are relying on their cell phone as their primary interface for listening to music, watching television, reading books, communicating with friends, and finding answers. As phones become more and more capable, fewer and fewer people find that they need their computer on a day to day basis to stay in touch with their infosphere. Libraries need to be at the forefront of these changes, as well as looking forward and preparing for the future of information interaction.
We will examine the upcoming rise of the superphone, the next-generation of mobile phone services, and how the next 3-5 years will reshape everything about information interactions.
Keynote speaker links to check out:
- Jason Griffey's Personal Blog: http://jasongriffey.net/
- Pattern Recognition: http://jasongriffey.net/wp/
- American Libraries' Perpetual Beta: http://americanlibrariesmagazine.org/perpetualbeta
- ALA TechSource Blog: http://www.alatechsource.org/blogger/16