Goal; With the goal of assignment three being to find opportunities, needs, and latent needs, problems, or areas for improvement or change and my focus subcategory of winter being Thanksgiving I set out to discuss what my interviewees of choice consider Thanksgiving to be.
After looking at the first few pages of the IDEO Bootcamp Bootleg reading I found the pieces on 'interview preparation' and 'assuming a beginners mindset' to be very helpful in my preparation process for these interviews. It aided me in constructing my questions and kept me aware of leading questions and questions that contained assumption. By being conscious of this it allowed me to question everything which allowed me to more easily find patterns within my findings.
Ask; I developed a set of five questions to ask, if applicable, to my selected interviewees. The interview was not limited to these questions. They were structured to allow for conversation in between but allowed me to stay on track moving towards correlated information.
- Do you celebrate Thanksgiving?
- What does Thanksgiving mean to you?
- How do you celebrate Thanksgiving?
- What are some components to Thanksgiving that are important to your experience?
- Would you consider Thanksgiving to be a stressful holiday or the opposite, and why?
I interviewed our sorority chef, a boy on the campus connector, and my supervisor at my internship. I found there to be a correlation between all three interviews. Each interviewee mentioned the same four sub themes within their interview - family, good food, making the food, and football. I have them recorded but dont know exactly how to upload the recordings, so here were some main points;
- Having to baste the turkey
- Preparing all of the food
- Preparing food for a large group
- Making sure the football game is visible
- Cleaning up after the meal
- Buying all of the groceries for the meal
- Being "trapped" with all of your crazy relatives
- Dirtying multiple dishes
- Not having a utensil that you need
- Forgetting an ingredient
Observe; Since Thanksgiving is still a couple weeks away I decided to go to Target and observe people in the holiday section and in the refrigerator section hanging out with the turkeys. As early as it is it surprised me how many people were already buying their turkeys. The holiday section was a little tougher to observe because it is mostly Christmas decor rather than Thanksgiving.
Experience; Most of my findings revolved around food and the entirety of the Thanksgiving meal as well as family. Since I have never really helped with the preparation of the Thanksgiving meal I decided to help my mom try out a few recipes for this years Thanksgiving at our house. The amount of preparation she puts into this holiday is unreal. She hunts on Pinterest for new recipes constantly. I never realized the thought she puts into planning what she is going to make and her focus on the presentation of the specific food items is so particular. We experimented with a sour cream apple pie recipe and a new caramel roll recipe for breakfast on Thanksgiving morning!
Keiko, a chef, needs a way to be able to sanitarily use minimal utensils for multiple jobs in the kitchen because the amount of food dishes being made at one time all contain different substances.
Jake, a bus rider, needs to be able to check on and baste the turkey without leaving the comfort of his couch because football is important to males.