If you're wondering how road traffic's gonna slow you today, don't turn to Google Maps anymore—the site's killed its estimates. Not because it wasn't popular. It turns out those road calculations didn't exactly correlate to, you know, reality.
The Atlantic describes the discovery of perturbed Maps users, who complained to Google when they noticed the change. Its answer?[W]e have decided that our information systems behind this feature were not as good as they could be. Therefore, we have taken this offline and are currently working to come up with a better, more accurate solution. We are always working to bring you the best Google Maps experience with updates like these!"Translation: traffic didn't work. And as the Atlantic's Nicholas Jackson asks, how could Google be sucking down so much locational data from Android drivers and be botching it to the point that they pulled it down entirely? [The Atlantic]"
A big defeat for the biggest information provider. But using in-vehicle GPS on mobile phones as a probe is coming, and will eventually get it right (approximately, if lagged). The problem of course is that traffic is dynamic, and even a 5 minute lag will be quite off if there is an incident or something non-steady state. However as a signal of whether things are normal, it probably works.
- Levinson, David (2002) The Economics of Traveler Information from Probes. Public Works Management and Policy 6(4) pp 241-250 (April)
Information provision is probably best for what an individual will not know from routine behavior—random incidents and unfamiliar territory. The qualitative conclusion that incidents and the unexpected are where the greatest gains from traveler information are to be found reinforces the results from our simulations. Those models show that a low level of probes can provide useful information by rapidly detecting incidents, whereas a much greater number is needed to provide any gains from recurring congestion.