Dear Elsevier, Your RSS Feeds are Broken

| 3 Comments

Dear Elsevier,

Your RSS Feeds are Broken

I use Google Reader to read RSS feeds of journals in my field. Your RSS feeds have broken in recent months. At first I hoped it was a hiccup. It seems more substantial. The same RSS feed http://rss.sciencedirect.com/publication/science/6038
gives me both Transport Policy (good) and Comparative Immunology, Microbiology and Infectious Diseases (which is wonderful, but quite useless).

The same RSS feed http://rss.sciencedirect.com/publication/science/6031

gives me Transport Research part A and The Lancet and Diamond and Related Materials.

The same RSS feed http://rss.sciencedirect.com/publication/science/5865

gives me Chemical Engineering Research and Design and Regional Science and Urban Economics
etc., etc., etc.

Today The Journal of Transport Geography gives me Journal of Inorganic Biochemistry http://rss.sciencedirect.com/publication/science/6032

This is an interesting problem since the feeds seem cleaned up when I go to them directly (e.g. in Safari). I suspect you clean out the wrong feeds after Google Reader archives it, though perhaps there is another explanation. Google Reader has this problem only with Elsevier feeds. None of my other feeds seem similarly corrupted.

I realize not too many people are using these RSS feeds, but I am one of them. It seems simple enough. Please fix.

3 Comments

it's definitely an Elsevier problem. I emailed them about it, but no joy yet.

I have contacted them about it a few times. They have said they are working on a solution, but it's been quite a while since they worked properly. A number of other librarians have also reported the issue. http://friendfeed.com/lsw/0fef6ef0/anyone-having-trouble-with-rss-feeds-from

Dear all,

Please may I take this opportunity to introduce myself. I am the Marketing Communications Manager for the Transportation journals at Elsevier, and was very kindly alerted to your posts.

I'm sorry that you're still having problems, and I appreciate that it must be really frustrating. I can assure you that ScienceDirect have been informed and we have been told that they're working on it to try to find out where the issue is occurring. I've sent a follow up email to one of my colleagues in ScienceDirect, letting them know how the community is feeling, and have asked for an update to find out what is going on. I will post again when I hear back.

Please feel free to contact me directly on rh.jones@elsevier.com if you have any particular questions or comments in the meantime.

Best wishes,

Rhianna

David Levinson

Network Reliability in Practice

Evolving Transportation Networks

Place and Plexus

The Transportation Experience

Access to Destinations

Assessing the Benefits and Costs of Intelligent Transportation Systems

Financing Transportation Networks

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This page contains a single entry by David Levinson published on November 15, 2011 12:57 PM.

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