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From the GMR: Knowledge Management in Hospitals workshop in Illinois 11/16/07

This looks like a neat training opportunity for hospital librarians.

Knowledge Management in Hospitals: the Librarian's Role

This 6-hour workshop, facilitated by Lorri Zipperer, will explore how the concepts of knowledge management as applied in the corporate environment could be realized in a hospital/health system. Participants will work together to craft a foundational strategy for adoption of an expanded role for librarians in hospital knowledge sharing efforts to support the clinical environment and its provision of high-quality care.

The purpose of the 6-hour interactive workshop is to:
*Engage participants to explore how a corporate-modeled knowledge management process might be enabled in hospitals.
*Craft a description of an optimal role for medical librarians in knowledge management.
*Share ideal examples of participation in knowledge sharing in hospitals - both traditional and expansive in nature -- from which to build a list of model activities. Tactics currently in the field include: building expertise directories, managing communities of practice, collecting and sharing best practices and stories to support clinical and organizational improvement.
*Draft processes to implement these tactics in hospitals to illustrate an expanded application of the expertise of information professionals, break down silos, share experiences and sustain organizational learning.
*Define how to test this role and measure its impact on the quality and safety of health care.
*Engage participants in testing in order to change and improve the role of librarians as partners in healthcare safety and quality.

Participants should commit to:

*Complete a modest amount of pre-work to prepare for the session (light introductory reading and 30-minute peer-to-peer pre-session interview).
*Engage with others in a positive way to ensure group interaction and consensus building.
*Partner with other participants to run a post-workshop pilot test of tactics described using the Plan-Do-Study Act concept.
*Review a white paper for broad dissemination to inform the profession and hospital leadership about knowledge management as an avenue for utilizing the expertise of the hospital librarian.
*Conduct a pilot project and report back to the group on their successes and “lessons learned� as a component of a learning session to be held in conjunction with the May 2008 MLA meeting in Chicago.

Audience: This session is primarily designed for hospital librarians. It will also interest corporate librarians, knowledge managers and hospital personnel with an interest in doing creative work to contribute to an understanding of how knowledge management can be applied in the acute care setting through modeling hospital corporate culture.

Date and time: Friday, November 16th, 2007 -- 10am to 4pm.

Cost: $20 (to cover working lunch and refreshments for the day).
Payment will be collected on site. Checks should be made out to: Resurrection Health Care.

Our Lady of the Resurrection Medical Center, 7th floor conference center
5645 West Addison Street, Chicago, IL 60634
Free parking available

To RSVP by November 5th contact: Beth Carlin, MALS, AHIP, Manager, Library Services - bcarlin@reshealthcare.org

The session will be limited to 30 participants to facilitate effective small group work.

For questions contact: Lorri Zipperer, Cybrarian
lorri@zpm1.com / 847-328-5075


Just to clarify that Lorri Zipperer is facilitating the Knowledge Management in Hospitals workshop.

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