November 2007 Archives

When to call the Police

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Earlier this week (10/29), Wilson library staff encountered a patron who seemed drunk or high. He wasn't threatening, but seemed incoherent. The natural reaction of staff was to help him out of the building. Instead, the staff called 911. When the police showed up, after questioning the patron for a time, it was determined the patron was having a diabetic episode. Paramedics were called and the patron was treated.

Remember: Always call 911 when a patron is acting oddly, even if the patron is non-threatening. This is the appropriate response rather than trying to assist the individual. Let the police decide how to deal with the situation.

Thanks!

June 2013

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