Checking In and Out Videos

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When checking out or returning a video, either a DVD or VHS, be sure to check that the actual disc or tape is inside the case so that we do not have something returned or checked out without the video in it. If you ever have an item returned without the video ask the patron, assuming they returned it to you by hand, where the video is otherwise give the case to me so that I may contact the patron. If there is no video inside a case at check out get the patron's name and tell them that if we locate the video we will put it on hold for them and direct them to use ILL to request the video and inform them that they should mention in their ILL request that the video is missing so that ILL does not tell them to check out our copy. Let Nick know if you have any questions.

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