There has been a small change to Desk Tracker that you all need to be aware of. There has been a "Borrowing Privileges and Fines" choice added to Desk Tracker in addition to the "Reference" and "Not Reference" options you are all very familiar with. When you take a fines payment, answer a question about fines or borrowing privileges, or otherwise deal in fines or borrowing privileges use this instead of "Not Reference" from now on and make sure to put a short entry in the text field with what you did. You should always be putting a brief, even as short as one or two words, entry in the text field for "Reference" and "Not Reference" too. If you wish to get across more information about a transaction use the "Notes" box on the right side. Ask Nick if you have any questions concerning Desk Tracker.
Recently in Circulation Category
The cabinet for the CFANS laptops at the Plant Pathology Library has been moved into the office behind the circulation desk so that we do not disturb patrons using the meeting room when we retrieve a laptop. This change more closely aligns Plant Pathology to how the laptops are used at the Natural Resources Library. If you must step away from the Plant Pathology desk close the door to the office so that the laptops and their cases are out of public access. There may be further changes to the exact location of the cabinet at a further date.
Due to the reconfiguration of the circulation desk at Magrath there will only be one computer station this Monday (10/29) through part of Wednesday (10/31). During the time of day when there would be two people at the desk, a student and a staff member, there will only be one student at the desk. During this time use Google Talk or the phone to reach an available staff member if you need assistance at the desk.
Unbound journals are circulated at the Veterinary Medical Library. This is only location in St. Paul that normally circulates unbound journals. If there is an insistent inquiry about checking out an unbound journal at Magrath Library, Natural Resources Library, or Plant Pathology Library it may only be allowed by a supervisor.
In the Veterinary Medical Library you may check out an unbound journal to anyone with borrowing privileges. The manual circulation forms are to the right of the circulation desk in the top of the file tower next to the routing slips. These forms say "Magrath Manual Circulation" and should be completely filled out. The patron information including library number must be put on the form along with your initials and the relevant information about the unbound journal. If the unbound journal has a barcode on it write that on the manual form, but do not check out the unbound journal in Aleph. Unbound journals that are marked "current" are one day loans. Older unbound journals are one week loans. When an unbound journal is returned write "returned" and your initials on the manual form near where the due date was written and put the manual sheet in Lisa's office or give it directly to her. If anyone has questions ask Nick Fugate or Lisa Berg.
When checking out or returning a video, either a DVD or VHS, be sure to check that the actual disc or tape is inside the case so that we do not have something returned or checked out without the video in it. If you ever have an item returned without the video ask the patron, assuming they returned it to you by hand, where the video is otherwise give the case to me so that I may contact the patron. If there is no video inside a case at check out get the patron's name and tell them that if we locate the video we will put it on hold for them and direct them to use ILL to request the video and inform them that they should mention in their ILL request that the video is missing so that ILL does not tell them to check out our copy. Let Nick know if you have any questions.
The book preshelves have been moved to the left of the reserve collection and are now just outside the door to Steve Koelher's office. The ASL videos and permanent reserve video collection and equipment, including headphones and DVD player remote, have been moved to opposite of where the reserves are now in Magrath in order to give the reserve collection room for growth as more items are added. The shelves have been rearranged a bit and the government/state document shelves have been given more space. The "Get It" shelf is in the same location. The bound journal preshelves have moved to the middle section of the short stack on the side closer to the circulation computer in the back. Please ask Nick Fugate if you have any questions as to where anything is. There may be more changes in the future as the desk continues to be reconfigured, so be aware that things may move and keep an eye open for further updates.
As it is the beginning of the new semester, instructors are beginning to turn in new course reserve material at the circulation desk. Below are a few guidelines:
- When I'm here, please call me to the Circulation desk to receive the materials, even if what they are dropping off seems straightforward to you. Please do this even if I seem to be busy or not officially on backup. (If I'm talking to another staff person, it is okay to interrupt - reserves are top priority for me.)
- If I'm not here, go ahead and accept the new materials. Here is the minimum amount of information I need:
- If I'm not here and an instructor has any questions about course reserve, offer them my business card and encourage them to contact me directly. Because of many reserves changes, it is probably better for you not to guess on the answers.
Course information (instructor, department, course number)
Information about texts to go on reserve (title, author, edition if applicable). If they have holdings information about the book - like call number, barcode, etc - that would be helpful to know as well, but not necessary.
If the professor seems at all confused about what information is needed, please have him or her fill out the "Course Reserve Request" form (located in the black filing cabinet to the right of the Circulation Printer).
Place any requests in my Reserves Inbox, located next to the plant on my desk.
Thank you for your close attention to this matter! Please feel free to ask me if you have any questions, and please comment on this entry to let me know you've read it.
Happy new school year,
There has been a large change of how things are arranged in the circulation desk area at Magrath. This current arrangement is temporary until the new setup for the combined information desk is created soon before the fall semester begins. There will be another change at that point and I will let everyone know where things have gone. Currently the book preshelves, reserves, and bound journals have been placed into the shelves where the bound periodicals were previously. Unbound journals and the toner for the printers has been put on the bindery shelves on the wall to the left of Steve's office door. The hold shelves, government document preshelves, and the Get It shelf are still on their side of that same stack. The stack in which the books and reserves were previously will be completely removed so do not place anything on those shelves. The small stack near the old reference desk will also be removed so do not place anything on it. Once again, when things change again I will let everyone know. Also, if you have any questions about where things are currently or where they belong ask.
Due to the loss of the Room 2 and Room 81 for staff meetings and other use we have temporarily removed patron check out access to the basement study room B55. This room will only be used by library staff for meetings until we are once again able to the previous meeting rooms. The clipboard with the forms that are filled out has been removed to further the fact that the room is currently unavailable. There is a sign posted on the door updating patrons to this. If you receive inquiries about other areas available for group use or study space point them to the rooms in the SMART Commons or to the meeting room in the Plant Pathology Library. Ask Steve or Nick if you have any questions.
In preparation for the combined desk, we've started to move some things around at the Circulation Desk. We've moved the paper and plastic bags (the ones we give to patrons to carry home their books) from underneath the Circ 2 station and placed them in the bottom drawer of the filing cabinet by the trash can/CPU. (The envelopes and office supplies that were in that drawer are now located in the filing cabinet by the Circulation printer.)