Recently in Important Updates Category

Cybrarian Registration Glitch

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As you may have noticed on one of the library public computers sometimes Cybrarian asks to be registered and there is nothing you can do to use the computer. In the past we have attempted to fix this issue by shutting down and restarting the computers. This does not work in these situations. If you are having this issue follow these steps: hit Ctrl+Alt+Del on the keyboard and choose "Log Off." This will cause the computer to restart and Cybrarian should register properly. If you have any questions let Nick know.

Plant Pathology CFANS Laptop Cabinet Moved

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The cabinet for the CFANS laptops at the Plant Pathology Library has been moved into the office behind the circulation desk so that we do not disturb patrons using the meeting room when we retrieve a laptop. This change more closely aligns Plant Pathology to how the laptops are used at the Natural Resources Library. If you must step away from the Plant Pathology desk close the door to the office so that the laptops and their cases are out of public access. There may be further changes to the exact location of the cabinet at a further date.

Circulation Desk Staffing Temporary Changes

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Due to the reconfiguration of the circulation desk at Magrath there will only be one computer station this Monday (10/29) through part of Wednesday (10/31). During the time of day when there would be two people at the desk, a student and a staff member, there will only be one student at the desk. During this time use Google Talk or the phone to reach an available staff member if you need assistance at the desk.

CFANS Printing

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You may get CFANS students (College of Food, Agricultural, and Natural Resource Sciences) in Magrath who have questions about printing. Here's the scoop:

~ CFANS students get $30/semester from their department for printing purposes
~ However, that money only works in CFANS labs -- NOT in general labs like Magrath.

Where are these labs? Glad you asked. Here's a website that explains it a little more thoroughly and lists the locations:

http://oit.cfans.umn.edu/students/computerlabs/printconservation/

Coffee B50 and Ruttan 314 are the closest labs to Magrath that are CFANS-equipped; Green Hall 210A and Skok Hall 35 (by the old Forestry Lib) are also reliable labs.

More Changes in Magrath Circulation Desk Area

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The book preshelves have been moved to the left of the reserve collection and are now just outside the door to Steve Koelher's office. The ASL videos and permanent reserve video collection and equipment, including headphones and DVD player remote, have been moved to opposite of where the reserves are now in Magrath in order to give the reserve collection room for growth as more items are added. The shelves have been rearranged a bit and the government/state document shelves have been given more space. The "Get It" shelf is in the same location. The bound journal preshelves have moved to the middle section of the short stack on the side closer to the circulation computer in the back. Please ask Nick Fugate if you have any questions as to where anything is. There may be more changes in the future as the desk continues to be reconfigured, so be aware that things may move and keep an eye open for further updates.

Accepting Reserve Material

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Hello all,

As it is the beginning of the new semester, instructors are beginning to turn in new course reserve material at the circulation desk. Below are a few guidelines:

  • When I'm here, please call me to the Circulation desk to receive the materials, even if what they are dropping off seems straightforward to you. Please do this even if I seem to be busy or not officially on backup. (If I'm talking to another staff person, it is okay to interrupt - reserves are top priority for me.)
  • If I'm not here, go ahead and accept the new materials. Here is the minimum amount of information I need:

  • Course information (instructor, department, course number)

    Information about texts to go on reserve (title, author, edition if applicable). If they have holdings information about the book - like call number, barcode, etc - that would be helpful to know as well, but not necessary.

    If the professor seems at all confused about what information is needed, please have him or her fill out the "Course Reserve Request" form (located in the black filing cabinet to the right of the Circulation Printer).

    Place any requests in my Reserves Inbox, located next to the plant on my desk.

  • If I'm not here and an instructor has any questions about course reserve, offer them my business card and encourage them to contact me directly. Because of many reserves changes, it is probably better for you not to guess on the answers.


Thank you for your close attention to this matter! Please feel free to ask me if you have any questions, and please comment on this entry to let me know you've read it.

Happy new school year,

Elisabeth

Changes in Magrath Circulation Desk Area

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There has been a large change of how things are arranged in the circulation desk area at Magrath. This current arrangement is temporary until the new setup for the combined information desk is created soon before the fall semester begins. There will be another change at that point and I will let everyone know where things have gone. Currently the book preshelves, reserves, and bound journals have been placed into the shelves where the bound periodicals were previously. Unbound journals and the toner for the printers has been put on the bindery shelves on the wall to the left of Steve's office door. The hold shelves, government document preshelves, and the Get It shelf are still on their side of that same stack. The stack in which the books and reserves were previously will be completely removed so do not place anything on those shelves. The small stack near the old reference desk will also be removed so do not place anything on it. Once again, when things change again I will let everyone know. Also, if you have any questions about where things are currently or where they belong ask.

Magrath Study Room Temporary Change

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Due to the loss of the Room 2 and Room 81 for staff meetings and other use we have temporarily removed patron check out access to the basement study room B55. This room will only be used by library staff for meetings until we are once again able to the previous meeting rooms. The clipboard with the forms that are filled out has been removed to further the fact that the room is currently unavailable. There is a sign posted on the door updating patrons to this. If you receive inquiries about other areas available for group use or study space point them to the rooms in the SMART Commons or to the meeting room in the Plant Pathology Library. Ask Steve or Nick if you have any questions.

NRL Backup Keys at Plant Pathology Library

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A set of backup keys for the Natural Resources Library have been put in the Plant Pathology Library. Ask Sarah or whoever is in Plant Pathology for the keys which will be at the Plant Pathology circulation desk by the fax machine. These keys should only be used in case you do not have your NRL keys with you which should not happen with any regularity. There is also a set for both Plant Pathology and Natural Resources in Magrath, but those keys too should only be used in an emergency. If you use these keys return them promptly to the appropriate library. If you have keys issued to you it is very important that you keep them safe and with you. If you ever have any issues with any keys including the Magrath opening keys let Steve or Nick know immediately.

"Out of Order" sign

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Hi all,

I wanted to remind you of the procedures at Magrath if there is a technology-related issue (printer on the fritz, UPrint system down, unhappy computer, etc).

Your first step is to ALWAYS take a look at the problem yourself. Ask the patron to show you which machine they're referring to, and go with them to try and recreate the problem yourself. Most of the time you won't be able to do anything to fix the issue (again, like if the UPrint system is down), but doing a little recon work to reconfirm the patron's concern is always an excellent idea.

Next, please inform a full-time staff person about this issue. Nick, Steve, Terry, and I will be your first line of defense in dealing with these concerns.

Finally, please print an "Out of Order" sign (located on the desktop). Either you or the staff person should write a brief description of the problem; then, hand it over to the library staff person (so we can report it to Library IT); finally, please tape the sign to the offending equipment.

Any questions? Please be sure to ask! We're always happy to help.

Thanks much,

Elisabeth

June 2013

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