Web of Knowledge Maintenance Alert

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Maintenance Alert

Please be advised that scheduled maintenance will take place beginning on Saturday, April 27, 2013 at 2200 GMT and ending by Monday, April 29, 2013 at 0100 GMT. Web of Knowledge may not be available intermittently during that period. We apologize for any interruption this may cause.

Cochrane Library unavailable April 13th/14th

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Please see email regarding maintenance work on the Cochrane Library

Dear Customer,

We are contacting you to provide you with advanced warning of some planned maintenance and downtime that will affect products on Blackwell Reference Online and The Cochrane Library. This maintenance work will ensure the websites Wiley hosts are more robust and less susceptible to unplanned outages. In order to perform this upgrade it is necessary to take the site offline for up to 12 hours over a weekend. After consultation we have identified the least disruptive date for all our customers as the weekend of April 13th/14th.

The websites will be unavailable for no more than 12 hours starting at 9pm London time / 4pm New York time on Saturday 13th April 2013. During this time, due to the nature of the work we cannot show a maintenance note so anyone trying to access the site will get a “Site not found” or similar message.

We apologize for any inconvenience this may cause to you and your website users.

Wiley-Blackwell

Amy

ERIC - Limited Availability of Full-Text Documents

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Please see email from ERIC:

Dear ERIC Community,

We have currently disabled access to many ERIC full-text PDFs due to the discovery of personally identifiable information in some documents. A team is in place to check each PDF to see if it contains personally identifiable information. Due to the quality of many of the documents, a large portion of the search has to be done by hand. This will take several weeks, but our primary concern is to protect the privacy of individuals.

To minimize the burden on our users, we will prioritize searching the PDFs that users request. If you would like to request a PDF to be returned online, please fill out this form, which requires only the document’s ERIC record number and your email address. Full-text PDFs will be returned on a rolling basis. We will be posting the list of newly released documents here.

We are sorry for the inconvenience and want to thank you for bearing with us through this unexpected delay.

The ERIC Team

Amy Claussen

If users run into an Ovid login screen

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Hi all,

We're gotten two reports of users connecting to Ovid MEDLINE through our website and getting an Ovid login screen that they can't get past. The problem is the same in different browsers. This is puzzling, but using a VPN solves the problem. If you get this question, tell them to use a VPN (download and installation instructions are here: https://www.oit.umn.edu/vpn/downloads-guides/index.htm) to ensure access.

Also, please collect some details and pass them along to me, in case this turns out to be a more widespread problem:
1. Mac or PC
2. Browser? (try multiple browsers)
3. When did the problem start?
4. Does this happen on campus, off campus, or both?

Thanks,
Liz

Can I Use Your Data?

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In case you didn't see this in the HSL Newsletter... It's really kind of hilarious.

Librarians at the NYU Health Sciences Libraries recently shared an Xtranormal animation they put together to make their data management class more "edu-taining". They found it had been ""posted to the Creative Commons Facebook page to an audience of 85,000 and saw the views jump by almost 400 overnight as it bounced around Twitter (still climbing). Feel free to use, share etc...""
It really captures the issues around data management...

Janice Jaguszewski