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June 26, 2009

Meebo

This is a recap some of the points I made at the Reference Instruction meeting on Wednesday regarding the Meebo chat widget.

  • We should anticipate an increase in the number of chats we receive at the desk when our new website is rolled out.
  • For the time being, Bio-Med chat will only be available during Reference Desk hours, though this may change in the future.
  • Please record chats as accurately as possible in Desk Tracker in order for staff to analyze chat content for future training. Please highlight and copy the full transcript of the chat when complete and paste it into the Notes field in Desk Tracker.
  • Meebos Notifier has been installed at HSL-Ref-A. Click the Notifier icon to bring up Meebo on the web. It is also still OK to open Meebo directly on the web.
  • meebo notifier icon.jpg
  • Some useful chat phrases that I have memorized and can type like the wind are:
  • "Hi, my name is Emily. Let me start looking for the answer to your question." An alternative is, "Hi, my name is Emily. Can you give me a bit more information on X....?"
  • At the end of a chat, "Is there anything else I can help you with?*" and "Thanks for using our chat service. Stop back if you have additional questions."
  • To terminate a problem chat, I use, "This chat is inappropriate and will now be terminated." Fortunately, this doesn't come up very often.

I believe this is all fairly straightforward (and possibly even painfully obvious), so thanks for getting this far! If you have any comments, questions or feedback, we are eager to hear it. Finally, I haven't forgotten about our stats discussion, and I'll address that in another post later today or on Monday.

Cheers,
Emily

*http://www.chicagomanualofstyle.org/CMS_FAQ/Prepositions/Prepositions04.html

June 25, 2009

Searching for Resources from IEEE

This is just a note to remind people that MNCAT is not always a reliable resource to determine whether we own journals or conference proceedings from IEEE. I helped a patron today looking for an article from the 2003 conference proceedings from IEEE on Lasers and Electro-optics. When I did a basic title search in MNCAT Classic I retrieved a record that claimed that Walter Library owned to proceedings in print up to 1987. Knowing that we had access to IEEE webpage through the databases and index page on the University Libraries website I connected to IEEE and was eventually able to find the article from the conference proceeding that the patron was looking for. IEEE publishes tons of things and their website can be a bit confusing so be persistent. For example I was able to get access to the 2003 conference proceedings but it consisted of about 20 pages of titles and there was no pagination listed on the citation I was working with. When I searched for the author of the paper I got zero results. It was only when I searched for the title of the article that I was able to retrieve it.

June 23, 2009

Location of printed literature searches

While most of the literature searches we do are now delivered electronically, occasionally a patron wants to have the search printed out to pick up at the library. This happened this morning and it took awhile for me to find the search which is why I'm writing this note. We place the printouts of literature searches in a big manila envelope and file them in alphabetical order on the shelf behind the Circulation/Reference Desk, with the interlibrary loan and Get It requests . If you want the location of this shelf pointed out to you ask me, Emily or one of the Circulation Desk staff.

-Del

June 22, 2009

Reference Quiz 6

Here is the latest reference quiz for the student reference assistants for anyone who might be interested.

Del

Reference Quiz 6
Student Reference Assistants


1) What is the ICD 9 code for obstruction of the gallbladder? What is the DSM IV TR code for pathological gambling?

Answer:


Source:


2) Citation Clarification: Goldscheider, A (1885) Neue Tatsachen über die Hautsinnesnerven. [New facts on the cutaneous sensory nerves]. Archives of Anatomy and Physiology (Physiol. Suppl. Vol.), 1-110. Do we own this?

Answer:


Source:


3) What is the most common and reliable laboratory test used for identifying Zollinger-Ellison syndrome? What does the test measure?

Answer:


Source:


4) Medline Question: The effectiveness of smoking cessation programs or counseling provided to hospital inpatients.

June 19, 2009

Informa Healthcare journals to unite on single platform


There was a question regarding Drug Metabolism Reviews linking to full text in PubMed. The most recent volume is not available on the Informa site via Find It. The new volume is on the InformaPharma site via a full text link in PubMed, however, we cannot access the full text. I am working with Informa to get access for this title. If you find any other Informaworld titles with online access issues, please let me know.

DrugMetabRev.bmp

Amy


Announcement from Informa:

Informa Healthcare's peer-reviewed medical titles will be joining the company's pharmaceutical science titles to form one, united platform for drug discovery and clinical medicine on www.InformaAccess.com .

This new development combines the medicine and pharmaceutical science titles to simplify the customer experience in one new, easy to use, robust platform that will deliver online content and archive material from more than 170 journals.

All of the journals will utilize the online content management and delivery system provided by Atypon Systems, Inc. - a platform provider for over 70 information providers including JSTOR, New England Journal of Medicine and the American Chemical Society.

The new platform offers the option of online trials, advanced searching, alerting, and single article purchases. The beta site on the new platform is scheduled for release in summer 2009 and the complete transition will continue through to the end of this calendar year. There will be a dual-hosting period with the informaworld platform, which currently hosts the medicine content, through 2009 allowing for a gradual migration, and the site will provide reports and statistics to help subscribers analyze usage.

We encourage all feedback throughout the transition and will do everything possible to make the transition as seamless and easy as possible.

June 10, 2009

Wiley InterScience Maintenance Notice - June 13, 2009

FYI regarding e-journal access on Wiley:

Wiley InterScience Site Maintenance Status

Due to essential site maintenance, access will be unavailable on the indicated dates and times.

DATE: Saturday - June 13, 2009

TIME:— beginning — 09:00 am New York

DURATION: up to 1 hour


Amy
akla0002@umn.edu

Reference quizzes also on the wiki

Hello all,

I added a section on the HSL wiki for the Reference quizzes as well - it's in the Reference section, under the Reference Training Tools and Resources header. Here's the link: https://wiki.lib.umn.edu/HSL/Reference#refquizzes

Let me know if you have any questions. Thanks!

Liz

Reference Quizzes

It has been suggested that I post the weekly reference quizzes that I am giving to the student reference assistants on the Reference blog. Here are the first four quizzes for anyone who is interested in working through them. If you have any questions or wish to suggest questions that can be placed on future quizzes please let me know.

Del


Reference Quiz #1
Student Reference Assistants
05/11/2009

1) How many staffed-beds does Abbott Northwestern Hospital in Minneapolis have?

Answer:

Source:


2) Look up the drug omeprazole in Micromedex. What are its U.S. trade names? Name two FDA and two non-FDA labeled indications. What are two common adverse effects and in what percentage of patients do they occur? What is its elimination half-life?

Answers:

3) What is the average length in centimeters of the small intestines in adults?

Answer:

Source:

4) What was the leading cause of death in the United States in 2005? How many deaths were there?

Answer:

Source:

5) Medline question: Is there evidence showing that effective doctor-patient communication improves patient care outcomes? Show and discuss search strategy with Del or Emily.

Reference Quiz #2
Student Reference Assistants


1) Protein-lipid Interactions, editor, A Watts. Amsterdam; New York: Elsevier, 1993. Does the Bio-Medical Library own this?

Answer:


Source:


2) In 1987 R. J. Gorlin published an article in volume 66 of the journal Medicine. How many people cited this article and what is the beginning page number of the article.

Answer:


Source:


3) What is the price of a complete kit of the Beck Depression Inventory II and who publishes the test?

Answer:


Source:


4) What is the molecular weight of dimethylmercury?

Answer:

Source:


5) Medline search: “I’m looking for research on moderate to high intensity/weight bearing exercise in people with rheumatoid arthritis – things like running. There’s lots on low impact exercise like water aerobics, but I’m wondering about higher impact things.”

Reference Quiz # 3
Student Reference Assistants


1) How many grams of fat and how many calories are contained in a 7.6 ounce Big Mac from MacDonald’s?

Answer:

Source:


2) List three possible adverse effects of St. John’s Wort. What is it primarily used to treat?

Answer:

Source:


3) XII International Congress of Eye Research, Yokohama, Japan, September 29 - October 4, 1996. Does the Bio-Medical Library own this?

Answer:

Source:


4) What is the normal value range of hematocrit (Hct) levels in human blood in the male adult, the female adult, and in children age 1 – 6?

Answer:

Source:


5) Medline Search Question: I am looking for articles about the effectiveness of patient education in teaching adolescents how to manage their asthma. I am particularly interested in the management of medications, environmental control and self-care. Show and discuss your search strategy with Del or Emily.


Reference Quiz 4
Student Reference Assistants


1) How many estimated new cancer cases were there in Minnesota in 2008? How many in the United States?

Answer:


Source:


2) What is the official name of a mirror used by dentists to inspect the teeth?

Answer:


Source:


3) Give the name and phone number of two companies that manufacture multi-channel electrocardiograph machines.

Answer:


Source:


4) Using any of the Clinical Resources (i.e. MD Consult/First Consult, ACP Pier, Essential Evidence Plus, etc.) find the differential diagnosis for jaundice in an older child (age 10). Describe your search strategy and identify the source you used. (There is no need to list the full differential diagnosis.)


5) Search CINAHL and Medline for this question: "I need to find research articles on job satisfaction in advanced practice nurses." Which database produced the best results?

June 1, 2009

Transferring saved searches from one Ovid account to another

Transferring saved searches from one Ovid account to another

If a patron wants to move their saved searches in their personal account from one institution to their U of MN account please get the following information.


Your current institution
Personal account name (if you have one)
Number of saved searches
Example of the saved search names (so that Ovid can be confident of moving
the right searches).

Then we can contact OVID to do the transfer.

Thanks,

Amy Claussen akla0002@umn.edu

Document Delivery Cheat Sheet

Hi everyone,

I just created a document delivery cheat sheet for the students at the Circulation Desk, and I thought that it couldn't hurt to pass it along to the Reference Desk staff.

Document Delivery Review

You are always welcome to refer questions or concerns regarding document delivery to the ILL Office or Circulation Desk.

If you have any questions about the cheat sheet, send them my way!

Cheers,
Emily