« November 2009 | Main | January 2010 »

December 31, 2009

Medical Coding

Hi everyone,

I was discussing medical coding with Nicole Zepper earlier this week and decided that I would really like a simple guide to medical coding systems. So this week I made one, and you can find it here: http://docs.google.com/Doc?docid=0AUpoyOWln5G0ZGd4djU2M3dfMjhmeHByenBkZA&hl=en. It should be editable by anyone, so feel free to correct or add to it as you see fit.

Liz also wrote a very good blog post a while back about this that contains additional information on finding healthcare costs: http://blog.lib.umn.edu/staff/biomedref/archives/001255.html. I'll integrate her information into my document in the future.

Happy New Year!

Ebrary Pilot Ends Unexpectedly Early


We were very surprised to receive word from ebrary that as of December 23, we have already exhausted our $25K deposit. Between December 1 and December 18, purchases for 243 titles were triggered.

We have talked to ebrary and YBP today and checked with other institutions participating in the pilot and found that they too experienced a huge spike in activity in December. We have requested as much information from ebrary as possible regarding the use, number of users and user IP locations, to help us better understand what has happened.

The list of purchased titles will be posted as soon as possible at: https://wiki.lib.umn.edu/CDM/ElectronicResources

In the meantime, we have shut down the pilot and will be suppressing records for the titles not triggered for purchase. Only the titles that we have purchased remain on the ebrary platform. There were additional titles that hit the threshold for purchase that were put "on hold" once the deposit was depleted. We are not obligated to purchase these titles and will suppress the records for the time being. We will do some analysis and consider purchasing them through normal channels in the near future.

The main fall out is that records will be suppressed for some titles that users found and used but were not purchased. This may cause some temporary confusion.

More information as it becomes available.


December 30, 2009

InformaWorld Journal Articles Load Slooooow

Body of message from QuestionPoint/Scott Marsalis:

Please forward to your reference staff as you feel appropriate.


-------- Original Message --------
Subject: Fwd: FYI: Taylor & Francis journals available through
Informaworld remain slow to load
Date: 30 Dec 2009 11:50:46 -0600
From: askinfo@umn.edu
To: marsa001@umn.edu

---------- Forwarded message ----------
Date: Wed, 30 Dec 2009 10:55:56 -0600
From: Chris Koehler
To: Infopoint
Subject: FYI: Taylor & Francis journals available through Informaworld remain
slow to load


We just received (and answered) a QuestionPoint query from a patron and
Emily Reimer regarding a Taylor & Francis journal in which the articles
were taking a long time to load.

Unfortunately, this has been an issue for quite some time with Taylor &
Francis' platform, Informaworld. Yumiko did contact them back in June
and received a "we're working on it" response, but the nothing has
really improved. I will try contacting them again to let them know that
this remains a problem but I don't anticipate an immediate improvement
as that would probably take upgrades in equipment or software that take

So I just wanted to get the word out to staff that handle questions and
problems from patrons that journals available through Informaworld
generally take an inordinately long time to load and unfortunately, it's
a problem with this publisher that they haven't been able to fix.


Chris Koehler

Electronic and Print Serials
Univ. of Minnesota/170 Wilson
309-19th Avenue South
Minneapolis, MN 55455-0414 USA

Phone: 612-625-0043
Fax: 612-625-3428

December 22, 2009


Yesterday at the reference desk I took a call from a patron needing the EXProxy for the University Libraries for an iPhone application they had recently purchased. After searching unsuccessfully through the Library web-pages, I came across a site for a free download called PubSearch, an add-on for Macs that allows users to search PubMed through a Mac-based interface. This site - called deathraypizza.com - listed the University of Minnesota EZProxy along with several other major libraries around the world. Other applications of this sort exist, such as PubMed on Tap (designed for the iPhone) which has a free version (lite) and one that costs $2.99, and usually are designed for mobile devices. If you have this question come up in the future, the EZProxy for the U listed at deathraypizza.com was the one I sent on to the patron and it worked. It is as follows:


~ David

December 21, 2009

Write-N-Cite III and Windows 7?

This just came through the AP list from Jon Jeffryes in SciEng, regarding a patron who says that he can't access WNC III on his Windows 7 computer. Here is the response he got from RefWorks:

Hello Jon,

I believe the issue will be more with the use of WNC III for Windows and MS Word 2003 than anything else. WNC III was created for use primarily for MS Word 2007 users who were on Vista.

I will provide some troubleshooting guidelines for WNC III but you will notice they refer more to things found in MS Word 2007 but may provide some ideas to your user.

Would you please try the following suggestions?

1. Open WNC III from the Start Menu and see if the error message reoccurs
2. Open WNC III from the Tools (or Add-Ins) menu within MS Word
a. With an existing document open
b. With no document open
3. Open WNC III from the desktop, if you have a shortcut placed there

We have had users report different results within these scenarios and would appreciate any observations you may be able to provide to us. We are hoping to have a solution as soon as we are able to identify the specific cause of the problem. So far, the results of users' feedback have failed to point to a single issue for us to address.

If WNC III is not present in the Add-Ins list in MS Word 2007, select the round MS Office button with the red-yellow-green-blue logo and select Word Options from the lower-right of the panel. Then from the resulting window, select Add-Ins from the column on the left. You will see the following and we want to see that RefWorks.dot is an active Add-In.

If Refworks.dot is not active, open the drop down menu at the bottom of the page to Word Add-Ins and select the Go button.

Once open, you will want to select the Templates tab and check to make sure the Refworks.dot is checked and if not, you will want to use the Add... button to activate it.

If there is any security software on the computer it would be helpful to know what it is and the version of MS Word in use on the computer. Because firewalls not only help manage online work, it is important to note that is can block programs (in this case MS Word and MS Internet Explorer) from working together and this is the most likely cause. The Windows Firewall will need to have WNC III listed as a permitted exception allowing our plug-in to communicate with those programs and online resources required.

Another scenario we have seen that causes WNC to fail is when the user is working out of a roaming profile or from a limited installation of WNC III on the computer to just the Admin account. It has been shown that creating another profile on the computer and installing WNC III again for all users is a possible solution worth considering. Anytime WNC is installed the user is given the opportunity to install for all users on the machine and doing this has a much higher rate of success than installing for the single user.

Please let me know if you have other questions or the need for further assistance.

Jay Lesseig
Senior Technical Support Specialist
1155 West 4th Avenue, Suite 212
Reno, NV 89503 USA
t. +1.775.327.4105
f. +1.775.327.4112

Request from ILL

A quick request from ILL staff...

When referring patrons to ILL because materials are either checked out or not on the shelf, please make sure to instruct them to include a note of explanation in the Notes field of the ILL request form. Otherwise, the request will be canceled, and everyone will be sad...

Thanks much & happy short week!

December 11, 2009

RefWorks instruction for StatRef

Hi all,

I've created a PDF document that explains how to move citations from StatRef into RefWorks.

There's recently been some transition with how these new RW guides get onto the web site so this may take a wee bit of time to be uploaded on the site.


December 7, 2009

Patent Searching Tutorial

Hi everyone - via the AP list: SciEng has created a new online tutorial on searching patents:

Hi APers,

Our wonderful library intern, Julia Demasi has created another patent tutorial to go along with the link I sent out a few months ago: (http://www.lib.umn.edu/research/instruction/modules/eng/patent/)

This new tutorial is on Patent Searching. You can find it at http://www2.lib.umn.edu/research/instruction/modules/eng/patent_searching/

If you have thoughts, comments, or feedback we'd love to hear it!

Thanks much,

Jon Jeffryes
Biomedical, Civil and Mechanical Engineering, and Standards Librarian
Physical Sciences and Engineering Library
University of Minnesota Libraries
108 Walter Library
117 Pleasant Street S.E.
Minneapolis, MN 55455
Email: jeffryes@umn.edu
Phone: 612-625-3814
IM: umjonlib
Office: 335 Walter Library

December 4, 2009

Write-n-Cite problem: Not recognizing U of M Group Code

Hi all,

Sometimes WNC does not recognize the U of M group code for off-campus users and people see a message that says:

"You have entered an invalid Group code. Please see your department or institution administrator for the correct code"

This problem may be fixed by setting up WNC with the U of M's proxy server address. Here are instructions on how to do this for PC and Mac users. Patrons should be told to uninstall WNC and then reinstall with these instructions:

Downloading/Configuring the Windows Write-N-Cite

1. Login to RefWorks if you have not done so already.
2. Select Write-N-Cite from the Tools drop down menu at the top of the screen.
3. Click on For the Windows version--Click Here to download the plug-in.
4. Click Save if another window appears and save to desired location.
5. Close RefWorks. You will automatically be logged out.
6. Find the RefWorks plug-in (wncinstall.exe) and click to start installation.
7. When asked to restart your computer, click OK.
8. Go to Start > Programs > RefWorks/WNC Proxy Configuration Utility.
9. In the box that appears for proxy server information, type the following URL:


10. Click OK.

Downloading/Configuring the Macintosh Write-N-Cite

Note: Do not install Write-N-Cite with Microsoft Word running

1. Login to RefWorks if you have not done so already.
2. Select Write-N-Cite from the Tools drop down menu at the top of the screen.
3. Click on For the Mac version--Click Here to download the plug-in.
4. After downloading the file, drag Write-N-Cite to your Applications folder.
5. Launch Write-N-Cite file.
6. Select Preferences from the Write-N-Cite menu.
7. Select the Proxy option and enter the following URL:


8. Restart Write-N-Cite for this proxy configuration to take effect.


Meebo & Sound

Hi everyone -

This is just a reminder that Meebo alerts us to incoming chats with an audible tone (there's also a pop-up in the corner of the screen, but it's temporary and easy to miss). There have been a few cases when the sound on the Ref-A computer has been turned off and chats have gone missing as a result, so I'm making a plea for staff not to mute the sound on that computer.

Also, we do want to review chat histories at the end of the semester, so if you would try to remember to paste the history into Desk Tracker when you record the transaction, I would appreciate it greatly!

Thanks & forgive me for my nagging,

December 2, 2009

EndNote X3 Configuration for Finding U of M full-text

Today we had a call at the desk asking how to configure EndNote X3 software to find U of M full text. We referred the patron to Jon Jeffryes at Sci/Eng and here's his steps on how to do this:

1. To set up the authorization you'll want to go to Edit in the top EndNote Menu and select "Preferences"

2. A new box (EndNote Preferences) will appear. From the left hand column select "Find Full Text"

3. In the OpenURL path you'll want to type (or copy and paste) this url: http://tc.liblink.umn.edu/sfx_local
4. For Authenticate with: URL box you'll want to type (or copy and paste) this url: https://www.lib.umn.edu/slog.phtml?url=

5. Then click "Apply"

Even with the authenticated Find Full Text...I'm not certain that EndNote is able to check all of our online access. So I usually suggest this as a first go-round and then double check the citations that don't bring in any full text to make sure that EndNote didn't miss something.