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Write-n-Cite problem: Not recognizing U of M Group Code

Hi all,

Sometimes WNC does not recognize the U of M group code for off-campus users and people see a message that says:

"You have entered an invalid Group code. Please see your department or institution administrator for the correct code"

This problem may be fixed by setting up WNC with the U of M's proxy server address. Here are instructions on how to do this for PC and Mac users. Patrons should be told to uninstall WNC and then reinstall with these instructions:

Downloading/Configuring the Windows Write-N-Cite

1. Login to RefWorks if you have not done so already.
2. Select Write-N-Cite from the Tools drop down menu at the top of the screen.
3. Click on For the Windows version--Click Here to download the plug-in.
4. Click Save if another window appears and save to desired location.
5. Close RefWorks. You will automatically be logged out.
6. Find the RefWorks plug-in (wncinstall.exe) and click to start installation.
7. When asked to restart your computer, click OK.
8. Go to Start > Programs > RefWorks/WNC Proxy Configuration Utility.
9. In the box that appears for proxy server information, type the following URL:

http://floyd.lib.umn.edu/login?url=https://www.refworks.com/Refworks/?WNC=true

10. Click OK.

Downloading/Configuring the Macintosh Write-N-Cite

Note: Do not install Write-N-Cite with Microsoft Word running

1. Login to RefWorks if you have not done so already.
2. Select Write-N-Cite from the Tools drop down menu at the top of the screen.
3. Click on For the Mac version--Click Here to download the plug-in.
4. After downloading the file, drag Write-N-Cite to your Applications folder.
5. Launch Write-N-Cite file.
6. Select Preferences from the Write-N-Cite menu.
7. Select the Proxy option and enter the following URL:

http://floyd.lib.umn.edu/login?url=https://www.refworks.com/Refworks/?WNC=true

8. Restart Write-N-Cite for this proxy configuration to take effect.

Lisa

Comments

I've updated WNC on all four computers at the desk and found that it isn't necessary to restart the computer.

Thanks for posting this, Lisa!

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