Gordon Macomber, President, Thomson Gale, shared the following letter with us. MINITEX licenses statewide access to Thomson Gale’s K-12 suite of resources and the Spanish-language Informe! database available to you through Electronic Library for Minnesota (ELM).
November 7, 2006
To our Valued Customers,
It has always been our policy to communicate openly with our customers and business partners. We value our relationship with you and wish to personally share the following information.
Thomson Learning’s parent company, The Thomson Corporation, has announced plans to sell its Thomson Learning business, which includes Thomson Gale. Thomson Learning is fully committed to the library and learning space and, as such, no longer fits with The Thomson Corporation’s long-term strategy of providing business professionals with electronic solutions.
Thomson Gale has been and continues to be a world leader with exceptionally strong offerings, a talented workforce and a focus on customer satisfaction that is the foundation of all that we do. While it’s too early to talk about who the likely buyer of Thomson Learning will be, it is not too early to say that this move will enable us to focus exclusively on more fully serving and satisfying our customers’ needs and wants.
You may be wondering if and how this decision affects your business with us. While we do not have all of the answers right now regarding what business processes may change, we assure you that customer satisfaction has been, and always will be, our top priority.
We are committed to keeping you up to date. To that end, we will provide you with additional information as ongoing decisions are made.
We appreciate your continuing support and confidence in Thomson Gale through this transition and invite you to contact me or any of my colleagues directly should you have questions.
President, Thomson Gale