from EBSCO listserv:
Dear EBSCO Customer,
We are pleased to announce the release of EBSCO’s redesigned Customer Success Center (http://www.ebscohost.com/customerSuccess). The new Success Center features a cleaner format, includes informative, animated Flash items, and has been reorganized for streamlined navigation.
The most notable Success Center enhancement is its library categories. Users can search by library type, e.g., Public Libraries, Corporations, Colleges/Universities, to find pertinent library tools faster than ever before! Each category has its own customized resources, from best practice examples, fundraising ideas, marketing tools, EBSCO logos and buttons and suggested reading, to lessons plans for teachers and success tools for students on research techniques, avoiding plagiarism and other important topics.
All of these valuable tools can be found in easily navigable columns, which can be expanded/collapsed with one click. The result is efficient access to the support materials and tools that you and your users need.
Along the bottom of the site's homepage, you will find icons to our free databases: LISTA and GreenFILE, the rotating Feature of the Month section (which highlights new and noteworthy resources), and the site's abundance of Support & Training tools.
Please take a moment to explore the Customer Success Center (http://www.ebscohost.com/customerSuccess), and become familiar with its new and revised categories, features and resources. We welcome your feedback, suggestions and any questions you may have.
Customer Success Specialist
10 Estes Street
Ipswich, MA 01938