Recently in Vendor News Category

EBSCO System Maintenance Scheduled for 22 March 2014

from EBSCO:

We are writing to inform you that on Saturday, 22 March 2014 EBSCOadmin will be intermittently unavailable while we perform system updates. The service window is scheduled to begin at 9:00 AM EDT (-04:00 GMT). You will experience intermittent access to your EBSCOadmin account for approximately half of the service window. System updates are expected to be complete by 5:00 PM EDT (-04:00 GMT).

All EBSCOhost databases and interfaces will be available for the duration of the service window. We appreciate your patience, please feel free to contact us if you have questions or need any assistance.

from EBSCO:

Rosetta Stone Inc., a leading provider of education technology and language learning solutions, will soon be available to U.S. and Canadian academic and public libraries through a distribution partnership with EBSCO Information Services (EBSCO). EBSCO announced today that it will redistribute Rosetta Stone's well-known interactive language-learning software in the U.S. and Canada.

Rosetta Stone provides cutting-edge interactive technology that is changing the way the world learns. The company's proprietary language-learning techniques--acclaimed for their power to unlock natural language learning ability in everyone--are used by thousands of schools, businesses, government organizations and millions of individuals around the world. Founded in 1992, Rosetta Stone pioneered the use of interactive software to accelerate language learning. Today, the company offers courses in 30 languages, from the most commonly spoken (such as English, Spanish and Mandarin) to the less prominent (including Swahili, Swedish and Tagalog).

Rob Mercer, Rosetta Stone's Vice President of Sales, Enterprise & Education, says, "This strategic partnership with EBSCO enables Rosetta Stone to better serve academic and public libraries and their constituents throughout the U.S. and Canada. We know there's a high demand for Rosetta Stone language solutions within the library community, and by joining forces with EBSCO, we can provide these important institutions with extraordinary public access to our core language-learning technology. It is a terrifically exciting partnership for everyone involved."

Senior Vice President of Business Development for EBSCO Information Services, Mark Herrick says the deal with Rosetta Stone allows EBSCO to serve the needs of its library customers in new and unique ways. "Rosetta Stone provides a dynamic, cutting-edge approach to language learning, and by offering courses in 30 different languages to libraries, we believe we'll help academic and public libraries serve their end-users better and address the growing need for language education in our communities."

ALA MW 2014 video now available for OCLC WorldCat Discovery

from OCLC

Watch John McCullough, OCLC Product Manager for Discovery Services, introduce WorldCat Discovery during a presentation at ALA Midwinter.

Ask your own questions about WorldCat Discovery and what it means for your library at an upcoming Webinar:

  • March 25, 2014 11 am ET
  • April 2, 2104 1 pm ET

Register here.

Project MUSE Offers COUNTER 4 Usage Reports

from MUSE:

Usage reports for Project MUSE journal collections and UPCC/MUSE book collections are now available in COUNTER 4 format. Journal and book usage beginning with January 2014 activity may be downloaded in COUNTER 4 reports.

Project MUSE provides the following reports for COUNTER 4 reporting:

  • Journal Report 1 (JR1): Number of Successful Full-Text Article Requests by Month and Journal
  • Journal Report 1 GOA (JR1GOA): Number of Successful Gold Open Access Full-Text Article Requests by Month and Journal
  • Journal Report 2 (JR2): Access Denied to Full-Text Articles by Month, Journal and Category
  • Journal Report 5 (JR5): Number of Successful Full-Text Article Requests by Year-of-Publication (YOP) and Journal
  • Book Report 2 (BR2): Number of successful Section Requests by Month and Title
  • Book Report 3 (BR3): Access Denied to Content Items by Month, Title and Category
  • Book Report 4 (BR4): Access Denied to Content items by Month, Platform and Category
  • Book Report 5 (BR5): Total Searches by Month and Title
  • Database Report 1 (DB1): Total Searches, Result Clicks and Record Views by Month and Database
  • Database Report 2 (DB2): Access Denied by Month, Database and Category
  • Platform Report 1 [formerly Database Report 3] (PR1): Total Searches, Result Clicks and Record Views by Month and Platform

MUSE will continue to offer usage statistics reports in COUNTER 3 format throughout all 2014 to help librarians in the transition from the old format to the new. Both COUNTER 4 and COUNTER 3 report formats are also available as SUSHI downloads. Instructions for accessing MUSE statistics using SUSHI are found on your statistics page once you login.

MUSE usage statistics may be accessed from the "for Librarians" section of the MUSE site.

COUNTER (Counting Online Usage of Networked Electronic Resources) is an international initiative serving librarians, publishers and intermediaries whose goal is to set standards and protocols governing the recording and exchange of online usage data. Read more about COUNTER at

Questions about your MUSE usage statistics may be directed to Customer Support at

OCLC WorldCat Discovery Services

WorldCat Discovery Services will be available to all current FirstSearch subscribers in March 2014 as part of existing subscriptions. It will fully replace FirstSearch following a year-long transition period during which the two services will operate in parallel.

WorldCat® Discovery Services provide a new suite of cloud-based applications that brings the FirstSearch® and WorldCat® Local services together. The suite will enable people to discover more than 1.66 billion electronic, digital and physical resources in libraries around the world through a single search of both WorldCat® and a central index that represents nearly 2,000 e-content collections. This will make it possible for 18,000+ FirstSearch libraries to offer a richer discovery experience.

See the WorldCat® Discovery Services for further information.

EBSCO Rolls Out 28 New eBook Subject Sets

from EBSCO:

EBSCO Information Services (EBSCO) has added 28 new eBook Subject Sets to its extensive collection of eBooks. The Sets provide libraries with convenient ways to begin or expand their eBook collections with current, reputable content from leading publishers.

Key collection areas that were increased with the release of these new Subject Sets include Arts & Humanities, Business, History, Medical and Science & Technology. The Sets allow for quick and easy purchases in particular high-interest subject areas. There is no title overlap across Sets, and no title overlap from year to year.

The 28 new Subject Sets now available include:

  • Nursing
  • Engineering
  • Sports Medicine & Physical Therapy
  • Natural & Alternative Medicine
  • Wellness
  • Leadership & Management
  • Accounting & Finance
  • Economics
  • Networking & Security
  • Emergency Management
  • Hospitality & Tourism
  • Earth Sciences
  • Career
  • Criminal Justice
  • Literary Criticism & Writing
  • Education
  • Biology & Life Sciences
  • Teacher Resources K-8
  • World Religion
  • American Contemporary Issues
  • Media & Communication Studies
  • World History
  • Ethnic Studies
  • Psychology
  • Energy & Green Tech
  • Computer Science

eBook Subject Sets are convenient, prepackaged sets of titles chosen to meet libraries' needs for new content on popular, in-demand topics. EBSCO's Collection Development Team of librarians uses tailored knowledge to create collections and Subject Sets for libraries. All Subject Sets from EBSCO include titles published within the past two years, and have no title duplication among current or past Subject Set offerings.

EBSCO eBooks™ offers more than 500,000 e-books and audiobooks. EBSCO proactively acquires new content in critical areas, based on the dynamic needs of libraries. Accessing the EBSCOhost® platform for e-books and audiobooks saves librarians training time and adds a well-known search platform to the end user's experience. Allowing end users to search for e-books and audiobooks along with their EBSCOhost database content improves the discoverability of library collections. Lowering the cost for libraries makes the decision to focus on or add to e-book and audiobook collections easier and more cost-effective. For more information on EBSCO eBooks, visit:

Join a live product demonstration with Oxford University Press featuring Oxford Art Online and Oxford Music Online. During the virtual presentation, editors Alodie Larson (OAO) and Anna-Lise Santella (OMO) will field questions and discuss new and forthcoming additions. Jessica Chesnutt, our Senior Online Product Specialist, will then guide you through the products, highlighting how your end-users can best access the authoritative content.

If you have a question that you would like to ask the presenters in advance, please submit it here.

Wednesday, February 5, 2014 - 2:00 PM (EST)
Register here (select 'Register' at the bottom of the page)

The session should last approximately one hour, and will be recorded.

Gale Periodical Server Downtime

from Gale:

Due to the relocation of our San Francisco office, our periodical servers will be offline from 8:30 p.m. (EST) on Thursday, January 30 through 9:00 a.m. (EST) on Monday, February 3. All of our products will still function as normal, but no new periodicals or news content will be added until the servers are back online.

To see a list of all affected products, please click here.

We apologize for any inconvenience this delay in updates may cause. If you have any questions, please contact your local Gale representative.

from Gale:

Gale, part of Cengage Learning and a leading publisher of research and reference resources for libraries, schools and businesses, and Portico, a not-for-profit digital preservation service, today announced an extension of their relationship to preserve the majority of Gale's remaining digital archives. Among those to be preserved and added to Portico's D-Collection Service are The Times Digital Archive, Slavery & Anti-Slavery (Parts I-IV), State Papers Online (Parts I-IV) and the entire back file of Archives Unbound, which accounts for more than 150 topically-focused archives.

The organizations have previously worked together to preserve a number of Gale's earlier digital collections, and, with this extension to their agreement, Portico will effectively be preserving all remaining Gale-produced collections. When the project is completed, more than 1.5 million documents--amounting to more than 150 million pages, from 65 Gale Digital Collections and 150 Archives Unbound collections--will have been preserved in the Portico archive. These new collections represent a wide range of content types, including monographs, newspapers, journals, manuscripts, photographs and letters, dating from the 1400's through the 21st Century.

"We are excited to continue working with Portico as we complete our preservation of the vast amounts of information held within Gale's many digital collections," said Jim Draper, vice president and general manager, Gale. "We are proud of the quality and content within our collections, and have invested many years into delivering the highest quality digital products to our customers. We are pleased that we can now be sure that our content will be accessible well into the future."

"By preserving all of their digital collections with Portico, Gale is implementing a comprehensive digital preservation strategy for their library customers, and future students and researchers," added Kate Wittenberg, managing director, Portico. "We are delighted to expand our work with Gale to preserve this highly valued content for the long term.

In accordance with Portico's D-Collection Service model, Portico will make the content available to Gale's customers under specifically defined circumstances called "trigger events." Should the content no longer be made available through the Gale system or from other sources, or if Gale were to experience an extended service interruption, Portico will make the content preserved in the archive available to Gale's customers. There is no charge from Gale to its customers for this service.

"The relationship between Gale and Portico represents a critical service for the library community and the future of scholarship," commented Robert Wolven, associate university librarian for Bibliographic Services and Collection Development, Columbia University Libraries. "We could not be more pleased to see this kind of progress on digital preservation."

from EBSCO:

EBSCO Information Services (EBSCO) continues to expand coverage in the field of communication with the release of Communication Source™. Communication Source is the most comprehensive resource for communication research available today. The resource was developed from a merger of high-quality EBSCO databases, Communication and Mass Media Complete™ and Communication Abstracts™ (formerly published by SAGE), and includes many unique sources never previously available.

Communication Source includes coverage of more than 1,000 core titles and features full text for more than 600 active periodicals, including 150 full-text titles not found in other EBSCO academic databases. The database offers abstracts and indexing as well as full-text content from publications worldwide pertaining to communication, linguistics, rhetoric and discourse, speech-language pathology, media studies and related fields. Back file coverage includes top titles in communication reaching deep into the 20th century.

Communication Source also features a subject-specific thesaurus with more than 4,500 preferred and 8,500 non-preferred terms, as well as searchable cited references to help researchers identify material relevant to their search results.

Communication Source is part of a growing collection of subject-specific resources offered by EBSCO including: Library & Information Science Source™, Art Source™, Education Source™, Applied Science & Technology Source™ and Humanities Source™.

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