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March 12, 2014

EBSCO System Maintenance Scheduled for 22 March 2014

from EBSCO:

We are writing to inform you that on Saturday, 22 March 2014 EBSCOadmin will be intermittently unavailable while we perform system updates. The service window is scheduled to begin at 9:00 AM EDT (-04:00 GMT). You will experience intermittent access to your EBSCOadmin account for approximately half of the service window. System updates are expected to be complete by 5:00 PM EDT (-04:00 GMT).

All EBSCOhost databases and interfaces will be available for the duration of the service window. We appreciate your patience, please feel free to contact us if you have questions or need any assistance.

January 27, 2014

Gale Periodical Server Downtime

from Gale:

Due to the relocation of our San Francisco office, our periodical servers will be offline from 8:30 p.m. (EST) on Thursday, January 30 through 9:00 a.m. (EST) on Monday, February 3. All of our products will still function as normal, but no new periodicals or news content will be added until the servers are back online.

To see a list of all affected products, please click here.

We apologize for any inconvenience this delay in updates may cause. If you have any questions, please contact your local Gale representative.

October 24, 2013

EBSCO IT News: Changes in Domain Name for Some Areas of EBSCOhost Coming

from EBSCO:

This message is a reminder of a previously communicated change in the network domains and IP addresses for EBSCO services, wherein we requested customers update firewall exceptions and proxy servers to reflect an updated list of domains and IP addresses.

On 15 November 2013, EBSCO is scheduled to complete the final phase of a systems upgrade that will result in changes to the domain name for some areas of EBSCOhost. The intent is to provide additional access points to improve response times for EBSCOhost users.

While we expect customers updated their systems in conjunction with our previous communication regarding the upgrade in 2012, to ensure that no customer experiences an interruption in service, we are asking customers to verify that your local systems reflect the information listed in the Support Site link below.

http://support.ebsco.com/knowledge_base/detail.php?id=966

Note: this upgrade does not affect URLs targeting the search.ebscohost.com domain, which includes locally-hosted search boxes and EBSCO-generated persistent links.

July 9, 2013

New Britannica School Is Now Live

from Britannica:

On July 9th, the award winning Britannica School will be live for all subscribers at school.eb.com. With this new version, you will find more than just a new look. You'll discover new and effective ways to differentiate instruction and learning, advanced interactive features for students and educators, and easy access to Britannica content, anytime, anywhere, and on any device!

Streamlined Homepage
Choose your learning level with one click! With every search, an easy toggle enables every student to access the same content at their reading level while exploring in an age-appropriate environment. Students will also find easier access to images, videos, magazine articles, primary sources, and more!

New Features
Many new features are now available in Britannica School, including My Britannica and the Lesson Plan Builder. Teachers can create, save and share interactive activities with other teachers and students. Learning games, animated lessons, and study guides offer even more opportunities to connect with the content.

Responsive Design
Britannica School will automatically adjust to your device. Enjoy the same viewing experience on a tablet, smartphone, laptop, desktop computer or any Internet-connected device with a Web browser. Retrieve and explore content anytime and anywhere ... classroom, library, home, or on the go!

Award Winning
Britannica School was just recognized by the Association of Educational Publishers winning both the Golden Lamp and Distinguished Achievement Award. Read the press release at http://www.prweb.com/releases/2013/6/prweb10809815.htm.

September 5, 2012

EBSCO Points of View Back to School Newsletter

from EBSCO:

Welcome to another academic year! We are kicking off with new content on Points of View Reference Center (PoV) and Points of View Debate Blog. More updates are on the way.

New Content - On Points of View Reference Center, you'll find articles about "Arab Spring," "Conspiracy Theories," and the "Transportation Infrastructure." Transportation dominated as the 2012 National Debate Topic, and summoned lively debate this summer at the National Forensics League annual tournament. To learn more about winning high school debate teams, click a link to the National Forensics League Tournament Page.

The debut topic on Points of View Debate Blog this year is gun violence, focused primarily on the recent tragedies in Aurora, Colorado, at the Empire State Building, and a Sikh temple in Wisconsin. These events have dominated news coverage and relate to many significant debates in the U.S., including gun control, racism, psychology and the media.

Monthly Prize - Our monthly award for the best student blog comment continues this year. The winning comment will be selected from responses to the designated monthly topic. We encourage student participation. Healthy and reasoned debate can help improve communication and critical thinking skills. Debate gives students an opportunity to engage in meaningful dialogue with their peers and instructors.

We hope you will peruse the blog regularly and direct your students to subjects relating to the curriculum, or other topics that naturally arise in classroom discussions. Tips and guides for writing a winning comment are provided here. When you visit the blog, please note that past topics are available for comment as well. These are archived on the blog for reference. Students are encouraged to share their views on these topics as well. However, the monthly prize is only awarded for comments related to the current monthly topic.

Our Points of View Debate Blog moderator reviews all comments before posting to the blog site. All comments must relevant and respectful. Comments containing spam, offensive language, or personal attacks will be rejected.

Let Us Hear from You! - As always, we encourage new topic suggestions from students and educators. Ideas? Questions? Let us know, using the blog's contact form.

Points of View Debate Blog is a free companion service to Points of View Reference Center. Go to http://www.ebscohost.com/pov-blog, follow it on Twitter @PointsofView_EP, or email us at debateblog@ebscohost.com.

Wishing you a great start to the academic year!

August 22, 2012

EBSCO Publishing Releases a New Version of EBSCOhost® Mobile

from EBSCO:

EBSCO Publishing (EBSCO) has released an updated version of EBSCOhost® Mobile providing library patrons and researchers worldwide with optimal searching from the most popular smartphones and mobile devices. With ease of use and more functionality, the new EBSCOhost Mobile will provide users with an improved search experience for accessing EBSCOhost databases and EBSCO Discovery Service™ (EDS) on the go.

EBSCOhost Mobile can now be accessed without any initial administrative profile set up or software download required. EBSCOhost Mobile's new smart technology auto-detects when an EBSCOhost user is visiting from a mobile device. The platform automatically directs the user to the optimal search experience for their device, making login and access faster and more streamlined. In the case of iPads, users will be directed to the EBSCOhost full site, which has been optimized for iPad use.

In addition to a more modern mobile site and usability enhancements, new EBSCOhost Mobile allows libraries to customize the interface with their own brands, colors, and logos, and to benefit from patron analytics provided with enhanced, device-specific usage reporting. For EDS users, EBSCOhost Mobile provides guest access and real-time availability checking for items in the library catalog. Library patrons and researchers worldwide benefit from user interface translation into 28 languages, full access to facets and search options, the integration of folders, plus the addition of book jackets images and publication-type icons for a more visual experience. Users have the option of toggling between the mobile site and the full EBSCOhost site. Direct-to-device download support for e-books will be added to the EBSCOhost Mobile site in the coming months.

More information about EBSCOhost Mobile and the latest upgrades to mobile searching for EBSCOhost and EBSCO Discovery Service is available at: http://www.ebscohost.com/academic/mobile-access.

August 6, 2012

ERIC Database - PDFs Currently Unavailable

We have received notice from the ERIC database producer that the full text through ERIC is unavailable until further notice. Users will get a page saying the PDF files are currently unavailable. The producer has indicated that they will keep us informed as they work through the problems.

This affects users who search ERIC content through EBSCO's EBSCOhost and OCLC's FirstSearch platforms.

November 30, 2011

New EBSCOhost App Is Now Available For Android Devices

from EBSCO:

EBSCO Publishing (EBSCO) has released an EBSCOhost® Android app ensuring that Android device users can quickly and easily take full advantage of their premium EBSCOhost database content from wherever they happen to be. The Android app is the latest option in EBSCO's mobile access technology -providing flexible access options for all popular mobile devices and the same user-friendly and easy-to-use search experience that is available when logging in to EBSCO's library resources online.

Available as a free download from the Android Market, the EBSCOhost Android app allows users to search premium EBSCOhost database content while utilizing existing EBSCOhost features -- bringing the most popular and useful functionality to researchers. These features include choosing which database to search, limiting to full text, date ranges, peer-reviewed content or by publication, and searching a library's catalog.

Additional features include the ability to view content in visual landscape mode and the option to save articles and PDF full-text content on the device for offline viewing. The app can be used on devices running Android v. 2.1 or later.

EBSCO's mobile technology began with the success of EBSCOhost® Mobile, a website application designed for Internet capable mobile devices including smartphones. In Spring 2011 EBSCO released an iPhone app providing a quick and convenient way for Apple iPhone, iPod Touch and iPad users to access quality content via EBSCOhost.

October 17, 2011

EBSCO Business Searching Interface Updates Coming Soon

from EBSCO:

If you use the Business Searching Interface (BSI) for searching Business Source Premier, Business Source Alumni, Business Source Complete or Business Source Corporate, we have some important information for you.

Near the end of this month, you will notice that several updates and a more streamlined look have been applied to the BSI. The interface will more closely resemble the popular EBSCOhost interface, and will provide you with many new features not currently available on the BSI.

For more information on these updates, including screen shots, please see this page on our Support Site:

Business Searching Interface Updates

Customer Success is offering a complimentary, online overview of the new features in the Business Searching Interface starting soon. Please visit http://training.ebsco.com and look for 'Business Searching Interface: New Features' to register today!

August 2, 2011

Gale PowerSearch Enhancements Now Available

from Gale:

Search Assist -- our autocomplete feature -- and other enhancements you asked for are now available in Gale PowerSearch.

New features, improved search functionality, and more relevant results are now available in Gale PowerSearch and InfoTrac collections.

Based on your valuable input, users will discover engaging features like:

  • Search Assist Autocomplete
  • Enhanced Publication and Subject Search
  • Language Customizability

And for Gale In Context subscribers, these new enhancements mean users will experience cross-searching functionality across select Gale In Context titles, including Biography, Science, History and others, for the very first time.

Learn about these new features by viewing presentations, guided tours and more >>

If you have questions about these enhancements, contact Technical Support at 1-800-877-4253, option 4, or via e-mail at Gale.TechnicalSupport@cengage.com.

July 20, 2011

eBooks and Audiobooks on EBSCOhost - Coming Soon

from EBSCO:

We are pleased to announce that the transition of eBooks and Audiobooks on EBSCOhost is nearly complete. Over the coming days, you may notice that when you log in to NetLibrary to access these products you will automatically be forwarded to EBSCOhost.

Over the previous months we have sent Weekly eBooks Updates to outline the important changes this transition will include. If you missed a previous Weekly eBooks Update, please click here to view the archives - http://support.ebsco.com/ebooks/tips.php

Please note that the preview period of eBooks on EBSCOhost will be concluded once the transition is complete. You will then be able to access your own collections automatically via EBSCOhost.

In addition, if you are interested in your NetLibrary reports and statistics, please access the Library Resource Center immediately because once the transition is complete, you will no longer be able to do so.

We are pleased to offer extensive, free support and training information. Please see this page to register for training and explore the other helpful information provided.

June 20, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #8 - Library Resource Center

from EBSCO:

Today's Weekly eBooks Update #8 is about the Library Resource Center and how library administrators will be able to manage account settings, etc. using EBSCOadmin, once the transition to EBSCOhost is completed in mid-July.

For clarity, we have created a chart to show you existing Library Resource Center features and their counterparts in EBSCOadmin, on this page:

http://support.epnet.com/support_news/detail.php?id=683

If you missed a previous Weekly eBooks Update, check these archives:

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #7 - Title Select

from EBSCO:

Weekly eBooks Update #7 is about Title Select. After the transition to eBooks on EBSCOhost has been completed (mid-July, 2011), Title Select will still accept new orders, but will no longer be updated with new titles. If you have an inquiry concerning new titles that may not be loaded onto Title Select, we ask that you please contact your EBSCO Publishing sales representative.

A new, versatile tool will become available to you later this year: EBSCOhost Collection Manager (ECM). ECM will do a better job of showcasing collections and subject sets, and will include logical, pertinent recommendations for libraries. We are confident that you will find ECM to be a very useful tool when searching for the best available content to add to your collections.

To support you during the interim period between the completed transition and the availability of the new EBSCOhost Collection Manager, we are also planning some changes to make Title Select more viable.

If you missed a previous Weekly eBooks Update, check these archives:

May 20, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #6 - Media Center and Download Manager

from EBSCO:

This week's update concerns the NetLibrary Media Center and Download Manager, both of which will remain available to users until the final transition from NetLibrary to EBSCOhost is completed in July 2011. At that time, the Media Center and NetLibrary Download Manager will be retired and a new, enhanced version of the Download Manager will become available.

Knowing how important it is that all users be made aware of these changes, we will send a message to Media Center users that will contain the information posted on this page. Access to the page will also be provided from the NetLibrary web site, to further ensure that all active users will have the chance to learn about these important changes in advance of the transition.

This is a one-time communication to users, important because they will need to save their personal account content (notes on eBooks, lists of eBooks/Audiobooks, and any information on holds they may have placed on eBooks/Audiobooks) somewhere safe, before the transition takes place. After the transition to EBSCOhost, users will be able to set up their own My EBSCOhost accounts for saving and managing their eBooks and Audiobooks.

If you missed a previous Weekly eBooks Update, check these archives:

Have a question? Check out the NetLibrary Support Center on EBSCO's Support Site, or drop us a line with your question using the EBSCO Online Support Form.

May 13, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #5 - Library Catalog Links to eBooks

from EBSCO:

This week's eBook Update is about your library catalog links (that came from NetLibrary MARC records) to eBooks. With the July cutover to eBooks on EBSCOhost, those links will be automatically redirected to the EBSCOhost domain, indefinitely.

This means that the links will continue to work without you having to make any changes to them whatsoever.

If you missed a previous Weekly eBooks Update, check these archives:

Have a question? Check out the NetLibrary Support Center on EBSCO's Support Site, or drop us a line with your question using the EBSCO Online Support Form.

May 11, 2011

EBSCOhost Mobile and New iPhone App

from EBSCO:

EBSCOhost Mobile is an excellent way to encourage your users to make the most of your online resources from EBSCO. If you haven't recently promoted it, here is an FAQ with instructions on how to facilitate its use, which includes a link to the most popular FAQs on the topic:

How do I create an EBSCOhost Mobile profile in EBSCOadmin?
http://support.ebsco.com/knowledge_base/detail.php?id=4671

Exciting News! The new iPhone app is now available!

EBSCO's new app is free, and offers the convenience and rich functionality that enables users to:

  • Choose which databases to search
  • Limit results to full text or peer reviewed
  • Sort by relevance or date
  • Retrieve full text results in HTML and/or PDF formats
  • Save results for offline access at a later date
  • Email results to self or others
  • View cover flow display of results

To get started, simply click on the EBSCOhost iPhone/iPod Touch Application link at the bottom of the EBSCOhost screen and follow the instructions.

Learn more about EBSCOhost Mobile and the new iPhone app here: http://www.ebscohost.com/academic/mobile-access.

Please visit EBSCO's Support Site to find a wide variety of support information on this and all of EBSCO's products, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Online Support Form.

May 6, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #4 - Logos and Branding

from EBSCO:

This week's eBook Update is about the use of your logo and/or library name on your eBooks interface. These settings will not carry over once eBooks on EBSCOhost is finalized in July. However, we do have a versatile and flexible alternative for you, available in the Branding section of EBSCOadmin.

For example, using the EBSCOadmin Branding option, administrators can add library logos, customize the library's name on the user interface screens, add text to the bottom of most screens, and employ HTML graphics. For more information about the Branding feature, please see this Branding FAQ.

If you missed a previous Weekly eBooks Update, check these archives:

Note: For those who prefer to receive all updates in a single message, we will send a summary of every Weekly eBooks Update, as soon all of the individual components have been communicated.

Have a question? Check out the NetLibrary Support Center on EBSCO's Support Site, or drop us a line with your question using the EBSCO Online Support Form.

May 2, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #3 - Personalization

from EBSCO:

Note: Due to system maintenance, the preview of eBooks on EBSCOhost will be unavailable from 7am through 11am, Eastern Time, on Tuesday, May 3, 2011.

This week's tip concerns personalization in EBSCOhost, also known as the My EBSCOhost folder.

Please note: Your NetLibrary folder will be replaced by this free, versatile folder option as soon as the transition from NetLibrary to eBooks on EBSCOhost is complete. This means that items saved prior to the transition will not be saved. The My EBSCOhost folder will provide users with a wide variety of personalization options, such as the ability to save:

  • Downloaded books
  • Check out books
  • Holds
  • Notes
  • Articles
  • Images
  • Journal Alerts
  • Saved Searches
  • and more!

To learn more about My EBSCOhost, download the help sheet here: http://support.ebscohost.com/knowledge_base/detail.php?id=3968.

To learn more about eBooks and the My EBSCOhost Folder, see the EBSCOhost Preview Site User Guide: http://support.ebscohost.com/knowledge_base/detail.php?id=5358

If you missed a previous Weekly eBooks Update, check these archives:

Weekly eBooks Update #1 -Statistics - 4/15/11

Weekly eBooks Update #2 - EZ Proxy - 4/22/11

Have a question? Check out the NetLibrary Support Center on EBSCO's Support Site, or drop us a line with your question using the EBSCO Online Support Form.

April 22, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #2 - EZ Proxy Single Sign On

from EBSCO:

This week's tip about eBooks on EBSCOhost is about authentication. Effective with the transtition of eBooks from NetLibrary to EBSCOhost , on or near July 1, please note that EZ Proxy single sign on will no longer be an authentication option.

However, EBSCO offers a wide variety of authentication methods, from ID/PW, IP Address, Patron ID, Referring URL, Athens and Shibboleth, etc., any of which can be set up by administrators with access to EBSCOadmin. If you need assistance setting up a new authentication method, please use the support form linked below and we will be happy to help you.

Have a question? Check out the NetLibrary Support Center on EBSCO's Support Site, or drop us a line with your question using the EBSCO Online Support Form.

Missed last week's tip? Review it here: Weekly eBooks Update #1 - Statistics on 4-15-11

April 15, 2011

Weekly eBooks on EBSCOhost (formerly NetLibrary) Update #1 -- Statistics

from EBSCO:

We hope that you are enjoying the preview of eBooks on EBSCOhost, and recognize that there is a lot of new information to absorb. To ensure a smooth transition from NetLibrary to eBooks on EBSCOhost, we plan to send you a weekly update every Friday, designed to tell you the most important things you need to know before the final transition from NetLibrary to EBSCOhost takes place on or near July 1.

This week's tip is about your eBooks statistics on NetLibrary. Note that your NetLibrary statistics will NOT be carried over to eBooks on EBSCOhost, which means that you will need to download them before the transition is completed.

EBSCOhost offers a sophisticated array of statistics gathering formats, allowing administrators to pick and choose fields, timeframes and delivery methods using EBSCOadmin.

Have a question? Check out the NetLibrary Support Center on EBSCO's Support Site, or drop us a line with your question using the EBSCO Online Support Form.

February 16, 2011

Planned downtime for OCLC services on February 27 to upgrade network storage

On Sunday, February 27 there will be a scheduled service downtime for a number of OCLC services from 1:00 am until at least 6:00 am and, at most, 11:00 am (U.S. Eastern Time). We apologize for any inconvenience this causes. We need to take the following services off-line in order to upgrade the storage systems and capacity for all OCLC services. During this time, the following services will be unavailable:

  • ArchiveGrid
  • Connexion
  • Cover art display in WorldCat.org and WorldCat Local
  • Digital Archive
  • FirstSearch
  • FTP services
  • OCLC Usage Statistics
  • WebDewey
  • WorldCat Collection Analysis
  • WorldCat Digital Collection Gateway
  • WorldCat Identities
  • WorldCat Resource Sharing
  • WorldCat Selection
  • xISSN and xISBN
In addition, on Sunday February 20 from 2:00 am until 4:00 am (U.S. Eastern Time), systems and storage testing will be run on WorldCat Local, WorldCat Navigator Group Catalog, OCLC Web-scale Management Services, WorldCat.org, WorldCat knowledge base and CONTENTdm. There is a slight chance that these services will be unavailable during some or all of this testing period. The test is being run in order to make sure that these user-facing services will not be affected by the downtime on February 27. Both of these events are part of ongoing upgrades that OCLC undertakes in order to improve services for all member libraries. Again, we apologize for the disruption. We are working to minimize outages in the future, and upgrades such as this will help us provide better, more robust service going forward. If you have any questions about these events, please don't hesitate to contact Customer Service at 1-800-848-5800 (toll-free, U.S.) or +1-614-793-8682, or send an e-mail to operators@oclc.org.

November 23, 2010

New Gale Admin Site Coming Soom

from Gale:

The much awaited GALE ITConfig replacement is getting rolled out over the next few months. E-mails begin to go out the first week in December. You will now be able to:

  • Customize and personalize settings
  • Access up-to-date usage statistics
  • Manage individual product preferences
  • Control authentication, including passwords, IP addresses, remote authentication, barcode authorization and referring URL
  • And more!

Member libraries will receive an e-mail to a landing page where they can get more information on the new utility and their login credentials.

September 17, 2010

New Britannica Online Academic Edition Interface

from Britannica:

Starting on Monday, September 20 , when you access www.search.eb.com, you will be sent directly to the new Britannica Online. Among the improvements you'll see:

  • Powerful search capabilities to help users find the content they need. Robust new article pages with related content and rich media integrated within each article
  • An enhanced Workspace for saving content from Britannica in one place that is easy to access and share with others
  • "Suggest Edit" feature that allows users to suggest edits to Britannica articles or create new articles to be considered by Britannica editors for publication
  • "Article History" and "Contributors" features that allow users to track changes to Britannica articles and get recognition for all accepted edits and additions they make to Britannica

Highlights of these improvements are included in this short introductory video: Britannica Video

Please check www.search.eb.com on September 20 to see these exciting changes. We hope you'll agree that Britannica has made your research better.

August 27, 2010

EBSCO Publishing Extends Text-to-Speech Feature to School and Public Library Databases

from EBSCO:

EBSCO Publishing (EBSCO) has added text-to-speech (read aloud) support to EBSCOhost®databases, including its major school and public library databases, by embedding Texthelp Systems' SpeechStream toolbar--a valuable benefit provided at no additional cost to the user. Users will be able to take advantage of this new feature with any full-text articles available in HTML.

Text-to-speech support, already featured in EBSCO's English Language Learner Reference Center™, allows users to read along while a human-sounding voice speaks the text on the screen. The support toolbar provides significant assistance to those for whom text-to-speech capabilities are highly valued such as English Language Learners, users with low vision, slight physical and/or learning disabilities, as well as eBook and PDA users.

Texthelp Systems is the industry leader in literacy and language support technology for online learning. Recent studies have shown that students using Texthelp's literacy support tools demonstrated significant improvements in both reading comprehension and writing performance. The President of Texthelp Systems, Jack Dolan, says SpeechStream delivers high quality reading support via the Web to improve access to information. "With the ever increasing demand to provide all users access to electronic resources when and where they need them, our partnership with EBSCO allows us to deliver the literacy support tools these users require."

Utilizing the text-to-speech feature via the EBSCOhost platform provides many advantages. Users have the ability to read-aloud by selected text, sentence, paragraph, or continuous reading with dual color synchronous highlighting (highlighting of the passage being read with a second color highlighting the specific word being read aloud at that moment). User control of read-aloud personalizes the learning experience for each user. Users can control reading speed as well as select between three different high-quality voices--American, British, or Australian. These options also enable teachers and professionals to incorporate the features as a tool for teaching English and reading.

July 14, 2010

EBSCOhost Default Setting Updates

from EBSCO:

We have some important news concerning changes to two default settings on the EBSCOhost user interface, scheduled to be made at the beginning of August:

1) The Result List sort will be defaulted to Relevance, from the current Date Sort. Customer feedback has been overwhelmingly in favor of this approach to results, which we outlined in a communication this past January. For more information on EBSCO's relevancy ranking and its impact on search results, please see this FAQ.

2) To accommodate the new Result List sort default, we will also be changing the default search option from phrase indexing (all terms entered in the Find field are searched as though enclosed by quotation marks), to W5, which means that all results that contain the terms entered in the Find field within five words of each other will be returned.

You may have changed your Result List default sort to Relevance back in January. If not, we will do this for you when we activate these changes. Or, if for any reason you do not want these two defaults to be applied to your profiles, you have the choice to opt out (not be included), by completing this simple form.

Please act quickly, as we need to have your completed Opt Out form by July 31 in order to suppress these two popular changes in your account. Otherwise, you need do nothing and when the changes are activated, they will become part of your profiles. If you have any questions or concerns, please contact our Customer Satisfaction team through our support site.

May 19, 2010

Gale Announces New iPhone Application for School Libraries

from Gale:

Gale, part of Cengage Learning, today announced the launch of AccessMyLibrary School Edition, a mobile application for the iPhone - making access to school libraries just a click away.

In December 2009, Gale launched its first iPhone application, helping iPhone users find their local public library. The new K-12 version allows students to find their local school library - (grade schools, middle schools and high schools) and access the vast array of Gale resources the school library has purchased on their behalf. Students can use the application to locate their school and then will be required to authenticate for the school year, using a password provided by the school.

"With this new AccessMyLibrary iPhone application, the school library is available anytime remotely, helping to make library resources even more easily accessible," said John Barnes, Gale's executive vice president of strategic marketing and business development. "This application is making research accessible to students in the way they prefer to learn, taking advantage of the latest technology. Students are able to access their school's Gale databases in order to finish homework, work on a project or do research."

Using vetted sources including magazines, journals and newspapers, students can research a variety of topics including:

  • Environment - unearth facts on conservation and sustainability
  • Biographies - discover the stories of remarkable people of yesterday and today
  • Career choices - uncover interesting career paths and industries
  • Literature - read commentary, criticism and context on literary works and their authors
  • Science - find current, credible research and experiments that allow for first-hand experience
  • History - explore past events and their impact in shaping the world of today

The AML School Edition app can be downloaded at the iTunes store today. The iPhone application is free, and the content is paid for by the school that is accessed. Also available at the iTunes store, is the AML public library application.

April 2, 2010

EBSCOhost Upgrades Now Available

from EBSCO:

We are pleased to announce that the following new EBSCOhost features are now included in your subscription:

Enhanced PDF Viewer:

EBSCOhost features a special viewer designed to streamline the browsing of an entire issue, or all available volumes and issues, from one screen. There are also several helpful features to enable users to easily navigate and manage open PDFs, including:

  • TOC column with instant access to citations with title, author and subject detail
  • Hyperlinked access to full text issue contents, by article or chapter titles
  • A convenient list of hyperlinked thumbnails to illustrations
  • Expand/collapse arrow to control open PDF view

To view a short demonstration of this new feature, click here.

Three Additional User Interface Languages

We have added Dutch, Romanian and Slovenian to the existing, substantial list of languages into which users can instantly translate the user interface screens in EBSCOhost, (enabled by the library administrator).

Subjects on Result List Items

Due to customer feedback, individual records within the EBSCOhost Result List now display subject headings for all applicable databases and libraries. This feature is defaulted on for academic and medical communities. Others can enable the feature via EBSCOadmin.

Please visit EBSCO's Support Site to learn about all of EBSCO's products, search among thousands of FAQs, or download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Online Support Form. You can also try out new features, such as Text-to-speech, and read about what's coming soon to EBSCOhost by visiting the New Features page in EBSCOhost.

Text-to-speech Added to EBSCO Points of View Reference Center

from EBSCO:

We are pleased to announce that Points of View Reference Center and Canadian Points of View Reference Center subscriptions now include the Text-to-speech (TTS) feature. Audio/Text-to-speech support enables users to highlight and listen to text, and this feature also includes the following functional upgrades:

  • The Text-to-speech feature has moved from the lower left to the upper right of the screen, and its toolbar will be available above the full text of articles, as well as on the search pages
  • There are three different accents available: American, British and Australian
  • There are also three different speeds to choose from: Slow, Medium and Fast
  • The TTS toolbar is collapsible to a small icon
  • The TTS toolbar follows the text so that it is not left at the top of the screen as a researcher uses "Page Down," or the vertical browser slider to read content that is below the fold

For more information about this new feature, check out this FAQ: http://support.epnet.com/knowledge_base/detail.php?id=4814.

Please visit EBSCO's Support Site to learn about all of EBSCO's products, search among thousands of FAQs, or download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Online Support Form.

Please note: This feature appears to work best in Internet Explorer.

March 16, 2010

OCLC Partners with Gale to Expand Access to Databases through WorldCat Local

from OCLC:

OCLC and Gale have signed an agreement to index Gale's flagship full-text periodical databases in WorldCat Local to provide single-search access to users that subscribe to both services.

The agreement calls for OCLC to centrally index the metadata of Gale's Academic OneFile and General OneFile databases to provide WorldCat Local users a direct link to the abstracts and articles in these popular, authoritative resources. The two databases contain some 100 million records each that connect to millions of full-text articles in both HTML and PDF from peer-reviewed journals, newspapers and magazines, as well as thousands of podcasts and transcripts.

The result is that Gale's high-quality content, which is among the most popular in libraries, will be more visible to library patrons through WorldCat Local, and searchers no longer will need to log in to multiple interfaces or navigate numerous results sets to find and get to the information they need.

Continue reading "OCLC Partners with Gale to Expand Access to Databases through WorldCat Local" »

February 4, 2010

A New Way to Access the OAIster Database

from OCLC:

OCLC is pleased to announce that a freely accessible site for searching only OAIster records is now available.

With this OAIster site, you are able to search only OAIster and its millions of metadata records.

OAIster records will continue to be indexed in WorldCat.org, and will be integrated in WorldCat.org search results along with records from thousands of libraries worldwide. They will also be included in WorldCat Local and WorldCat Local "quick start" search results. Additionally, they will continue to be available on the OCLC FirstSearch service to base package subscribers, providing another valuable access point for this rich database and a complement to other FirstSearch databases.

OAIster is a union catalog of digital resources hosted at the University of Michigan since 2002. Launched with grant support from the Andrew W. Mellon Foundation, OAIster was developed to test the feasibility of building a portal to open-archive collections using the Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH). In 2009, OCLC formed a partnership with the University of Michigan in order to provide continued access to open-archive collections through the OAIster database.

OAIster has grown to become one of the world's largest aggregations of records pointing to open-archive collections with more than 23 million records contributed by over 1,100 organizations worldwide.

December 30, 2009

New iPhone App from Gale: AccessMyLibrary

from Gale:

There's deep knowledge nearby when you locate and unlock the rich, relevant resources of your public library.

It is as simple as using the AccessMyLibrary mobile app from Gale, a world-leading publisher of reference information.

AccessMyLibrary uses your global position to locate libraries within a 10-mile radius, then will give you access to reputable online resources.

Continue reading "New iPhone App from Gale: AccessMyLibrary" »

June 25, 2009

Gale PowerSearch 2.0 To Be Implemented for All Customers in July 2009

from Gale:

Gale PowerSearch 2.0 Now Available
Since its launch in 2002, the Gale PowerSearch platform has offered comprehensive access to authoritative reference, periodical and primary source information. Gale has incorporated new enhancements, creating Gale PowerSearch 2.0, a platform providing even greater ease and giving more power to the user.

Gale PowerSearch 2.0 simplifies browsing through Gale's more than 20,000 publications, providing the ability to search across more than 150 million documents.

Improvements include:

  • Web 2.0 sharing tools including Del.icio.us, MySpace, Reddit, Digg, Facebook, Newsvine, Twitter and others to connect users with their community, allowing them to push interesting articles out to the Web to share with others
  • ReadSpeaker (text-to-speech technology), allowing users to have all articles available from within the platform read aloud to them. All articles are fully downloadable in MP3 file format and can be played on an iPod or other audio devices
  • Addition of "named user" functionality, allowing researchers to create custom profiles, name and save any search and modify RSS feeds on the product's homepage, thus facilitating ongoing research and supporting user's interests
  • Search results that incorporate portals of context sensitive multimedia (images, video and podcasts)
  • On demand translation of documents into 11 different languages, helping institutions support a global community of users

Current Gale customers can enable Gale PowerSearch 2.0 now by contacting Gale Technical Support at 1-800-877-4253, option 4. Gale PowerSearch 2.0 will be implemented for all customers in July 2009. Click on the "Find Out More" link on the Gale PowerSearch Web site www.gale.cengage.com/powersearch/.

March 9, 2009

New/Upcoming EBSCOhost Enhancements

from EBSCO:

Dear EBSCO Customer,

We're excited to announce the upcoming and existing availability of these EBSCOhost enhancements:

Coming Soon: Zero Results Prevention

Zero Results Prevention can be enabled within EBSCOadmin to run whenever a query returns no results. Alternately, users can set a Preference during an EBSCOhost session for Zero Results Prevention to function this way. For details on this new functionality, click here. (Trouble using this link? Try pasting this URL into your browser: http://support.epnet.com/support_news/detail.php?id=515&t=r&page=1.)

Search Box Builder

Did you know that you can create a search box to give users instant access to your valuable EBSCO online resources from EBSCO, which can be placed on any library web page. Read more about it, view the brief video and FAQ details, on this page. (If you cannot use this link, copy and paste this URL into your browser to access the page: http://www.ebscohost.com/thisTopic.php?marketID=1&topicID=1207.)

Ten Minute Training

This popular series of very short (ten minutes, really) online training sessions, each focusing on a specific EBSCOhost feature or functionality, is back for spring! The next session will be for library administrators who have access to EBSCOadmin, and wish to learn how to set up a default start page in EBSCOhost. The Default Start Page session will be held on Wednesday, April 15 at 1:00 p.m. Eastern Daylight Time. If you are a library administrator with access to the EBSCOadmin module for your account, please reply to this email with your name, title and institution name to register.

Visit EBSCO's Support Site (http://support.ebscohost.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form:(http://support.ebscohost.com/contact/askus.php).

December 5, 2008

Discontinutation of EBSCO's Text-Only Interface Coming

With the success of last summer's EBSCOhost 2.0 fully ADA compliant release, you now have an excellent alternative to the EBSCOhost Text Only interface, which will be fully retired in the spring of 2009. For more information and user reviews of EBSCO's 508 Accessibility, please visit this site.

If you use the Text Only interface for accessing EBSCOhost via a handheld device, you will find EBSCOhost 2.0 equally effective. A brand new product for accessing EBSCOhost using handheld devices is currently in development and targeted for release in the spring.

For those who continue to use the Text Only interface to minimize connectivity speed issues based on your local network providers, EBSCOhost 2.0 provides a superior alternative to Text Only.

Please change your links and start using EBSCOhost 2.0 now, to give your users time to become accustomed to its streamlined design and features before Text Only's discontinuance, and to take advantage of all that EBSCOhost 2.0 has to offer. For assistance, please see this FAQ, or contact Technical Support at any time, using the EBSCO Support Form (http://support.ebscohost.com/contact/askus.php).


November 14, 2008

EBSCOhost Interface Enhancements

from EBSCO:

Dear EBSCO Customer,

In response to feedback from our customers, we have added several enhancements to the recently redesigned EBSCOhost interface. Below is a summary of the new features now available:


  • A new Image Quick View limiter replaces the Articles With Images limiter

  • The Image Quick View limiter includes multiple sort options by image type. Can I limit my EBSCOhost search results to articles that have Image Quick View available? Can I set the Image Quick View limiter to display under Limit your results on the EBSCOhost Result List screen?

  • Direct link to the Basic Search Screen from both the Basic and Advanced Search Screens

  • Keyword renamed New Search

  • Result List mouse over text changed from Refine Search to Search Modes and Limiters

  • Entire phrase for cited references on Result List replaces the number of references in parentheses

  • Search mode specified on Result List green bar

  • Search History View Results anchor positioning improved

  • Date Slider Bar with original search date ranges How do I use the Date Slider feature in EBSCOhost? (http://support.epnet.com/knowledge_base/detail.php?id=3873)

  • Additional Help link added to Choose Databases Screen

  • Publication name and date added to NewsBank results

EBSCOadmin has been updated to provide library administrators with automatic advance notification when the login used to access EBSCOadmin is about to expire.

Visit EBSCO's Support Site (http://support.ebscohost.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.ebscohost.com/contact/askus.php).

October 22, 2008

10 Ways to Help You Drive Usage

From Gale:
Gale offers ten ideas that we can implement together to ensure that your database and eBook usage shoots through the roof. These suggestions illustrate initiatives Gale is taking to help you double usage of your Gale databases in the coming months, bringing more value to your library.

By focusing on the needs of your patrons and bringing more power to users, Gale helps you increase the value of each resource you receive from them.

Please peruse the PowerPoint and let Gale know what you think. Gale is also very interested in hearing about the best practices you have already used in your library to drive usage. Check out Rule #9 about ways to download audio!

Here's the direct link: Download rules_that_drive_usage.pdf

October 14, 2008

OCLC and Questia link records from WorldCat to eBook previews

OCLC and Questia Media Inc. are linking records in WorldCat.org to previews of more than 67,000 eBook titles from Questia.com.

By clicking the Questia Read tab in WorldCat.org, users will be able to access the table of contents; preview the first 20 pages of a book and the first page of each chapter; and read available publisher descriptions for each of the more than 67,000 books in the Questia.com online library collection. Online access to the complete work is available through a subscription account. More than 5,000 eBooks are available free of charge.

By linking records in WorldCat.org to Questia eBooks, authenticated Questia users can view the location of the nearest library holding a physical copy of the virtual book they find in Questia.

The Questia online library focuses on books supporting academic research in the humanities and social sciences and contains high-quality previously published digital content from more than 260 renowned university and commercial presses.

 

From OCLC Abstracts October 13, 2008  ·  Vol. 11, No. 41  ·  ISSN 1932-4847

September 22, 2008

My Health Minnesota -> Go Local Celebrates Birthday

My Health Minnesota -> Go Local (http://medlineplus.gov/minnesota), a free database of health services throughout Minnesota, recently celebrated its first birthday! The project is sponsored by the University of Minnesota Health Sciences Libraries, the Mayo Clinic Libraries, and the MINITEX Library Information Network, in collaboration with the National Library of Medicine.
 
Minnesota citizens can use Go Local to find more than 5,000 hospitals, nursing homes, physicians, support groups, pharmacists, libraries, rehabilitation programs, and other health services in the Land of 10,000 Lakes, plus reliable health information about a multitude of diseases and conditions from MedlinePlus (http://medlineplus.gov). The database is searchable by location, diseases/health issues, and providers/facilities/health services. My Health Minnesota -> Go Local continues to grow daily as we add resources throughout the state.
 
In its first year, My Health Minnesota -> Go Local has been used by people all over Minnesota, plus across the United States and in other parts of the world. You're invited to check out this resource for yourself at:
http://medlineplus.gov/minnesota. Please direct questions and comments or suggest resources to be included by e-mailing golocal@umn.edu
 

September 17, 2008

Gale Resources in ELM

Gale is pleased to announce a major enhancement to the Electronic Library for Minnesota (ELM) suite of K-12 resources for the coming year!

In addition to Kids InfoBits, InfoTrac Junior Edition, InfoTrac Student Edition, Junior Reference Collection, Discovering Collection, and Professional Collection, you now have access to 4 additional resources effective immediately:

- Student Resource Center Gold
- Expanded Academic ASAP
- Educator’s Reference Complete
- General Science Collection

Minnesota libraries with current subscriptions to these resources will receive a pro-rated credit for the remainder of their subscription. Robin Sabbath of Gale’s Customer Center will be contacting you about the amount of your credit. If you have questions now, please call her at 800/347-4253 extension 1884 or email her at robin.sabbath@cengage.com.

You can call Gale’s Large Account Technical Specialist Andrew Soifer at 800/347-4253 extension 8890 for any technical assistance with these resources.

If you have other questions regarding this enhancement, please contact MINITEX at http://elm4you.org/contact/ or 612-624-4150 or 800-462-5348 and ask for Reference Services.

More information on these resources follows.

Continue reading "Gale Resources in ELM" »

August 6, 2008

Consumer Reports -- Now with No Embargo!!!!

Direct from Cengage Gale's blog, The Sizzle :

"Gale is extremely pleased to announce that our partnership with Consumers Union of the United States, Inc. has been revised to continue to offer Consumer Reports titles in full-text – but now with no embargo. Through this newly revised license agreement, users will no longer have to wait 90 days to read current issues of Consumer Reports titles through InfoTrac, our renowned periodical program.

Consumers Union (CU) is an expert, independent, nonprofit organization, whose mission is to work for a fair, just, and safe marketplace for all consumers. Consumers Union publishes Consumer Reports, Consumer Reports on Health, Consumer Reports Money Adviser, ShopSmart Magazine, and Consumer Reports Annual Buying Guide.

Consumer Reports titles can be found in the following acclaimed Gale resources: General OneFile, Academic OneFile, Popular Magazines, Health Reference Center Academic, Business & Company Resource Center and the Student Resource Center products, among others. Full-text for current issues is available without embargo for current InfoTrac subscribers beginning today. "

 

July 18, 2008

New Interface for InfoTrac and PowerSearch

A new interface for all InfoTrac databases and PowerSearch is coming.  After thousands of interviews and the feedback of more than 70,000 locations using PowerSearch, Gale is ready to make a change.

Right now, they offer this quick Flash tour. It just shows some preliminary screens.  They will reveal the new screens to you and all the new features in the next couple of days.

  • The release will not be automatic, so that they don't interrupt your year with a new interface.
  • You can migrate at your own leisure starting early this Fall. 
  • They will also be launching a support site with all the documentation and training you need.

Here are some of the new features you can expect...

  • A new Homepage that allows users to browse key content, customizable by you or the user
  • Users can create their own accounts and manage marked items, alerts, preferences
  • Results lists that bring multimedia to the forefront
  • Enhanced Publication browsing, with cover images for periodicals and eBooks
  • An enhanced Subject Guide, with the ability to filter subject terms by numerous facets

July 16, 2008

EBSCOhost 2.0 is here!

EBSCO has released EBSCOhost 2.0 today.  When accessing EBSCO you will now be searching the EBSCOhost 2.0 interface which is more user-friendly and intuitive.  MINITEX Reference Services staff are offering webinars to introduce you to the changes.  For more information or to register click here.  EBSCO also offers tutorials and information on the new interface here.

July 15, 2008

New EBSCOHost 2.0 Interface Coming Soon

Dear EBSCO Customer,

In just a few days, the long-awaited EBSCOhost 2.0 interface will be fully implemented. Its brand new look and feel, based on extensive user testing and feedback, will provide you with the most powerful, clean and intuitive interface available. This is the first redesign of the EBSCOhost interface since 2002, and its functionality incorporates the latest technological advances.

We have created a wide range of tools and information to streamline your transition to the new design:

We hope that you and your users enjoy the clean new design of EBSCOhost 2.0, and welcome your feedback.

Visit EBSCO's Support Site http://support.ebsco.com to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form http://support.epnet.com/contact/askus.php.

Sincerely,

Marcie Brown
Technical Communications Manager
EBSCO Publishing
10 Estes Street
Ipswich, MA 01938

June 17, 2008

ELM Portal Changes

We'd like to notify you about some changes for the ELM Portal as we work to increase access to the ELM resources.
 
Due to contractual restrictions, we will need to reinstate and require the use of public library barcodes to access the EBSCO databases via the ELM Portal. Our apologies for any inconvenience or confusion this may cause. Feedback from members of the MINITEX Policy Advisory Council indicated that we should continue to provide access through IP (Internet address) authentication to the rest of the ELM resources and use barcodes as a backup procedures when necessary.
 
The rest of the ELM Portal remains accessible to Minnesota residents with recognizable Minnesota-based Internet addresses. We'll monitor usage during the summer months.
 
If you have any questions, please be sure to let us know, http://elm4you.org/contact/.

EBSCOhost 2.0 updates!

Dear EBSCO Customer,
We are excited to announce that you and your user community now have the opportunity to try out the BETA version of EBSCOhost 2.0, right from the New Features page in EBSCOhost!
For some important details concerning the functionality of the BETA, click here. or copy and paste this URL into your browser: http://support.epnet.com/knowledge_base/detail.php?id=3993.
Get a head start on how to use the new design, which will be fully implemented in July, by clicking on the Test Drive link on your EBSCOhost New Features page. (Access the New Features page from its link in the upper right corner of your EBSCOhost screen.)
Visit the EBSCOhost 2.0 Marketing web site (http://www.ebscohost.com/2.0) to view these helpful marketing tools:
  • Flash demonstration (run time: ten minutes, no audio)
  • PowerPoint
  • Full descriptions of the new features and functionality of EBSCOhost 2.0, including screen shots
  • Printable brochure
Visit EBSCO's 2.0 Support Center (http://support.epnet.com/ebscohost2) to access these support materials:
  • Printable poster
  • Help Sheets
  • User Guide, presented in topical sections to enable printing of the specific information you need
  • Online training registration form
The EBSCOhost 2.0 BETA will remain available on the New Features page for you to sample, until its final implementation in July. We will send you a final notification a few days before the cutover takes place.
Visit EBSCO's Support Site (http://support.ebsco.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php).

June 13, 2008

Gale's New Blog - The Sizzle

Going forward, to minimize the number of emails you get from Gale, you may read them at The Sizzle, Gale’s new blog intended to ensure your success. All product/content/technology enhancements will be posted here for all to discuss.

You may also sign up for an RSS feed (http://sizzle.gale.com/rss.xml) or email alert if you'd like this information pushed to you and your staff.

 

 

May 22, 2008

Gale Product Updates

Dear Valued Customers:

Gale is pleased to announce that we will be performing a technology upgrade on Thursday 5/22/2008 from 10:00PM to 2:00AM 5/23/2008. During this upgrade Gale will be releasing new products, adding exciting new features to your existing online products, and installing network enhancements that will improve reliability and improve performance. Detailed communication regarding the new products and features will be forthcoming.


During the upgrade you may experience intermittent disruptions accessing your Gale subscriptions. Please accept our apologies for any inconvenience that this may cause.


Best Regards,
Gale Technical Support
Gale.TechnicalSupport@cengage.com
800-877-4253 (Option 4)

April 17, 2008

EBSCOhost 2.0

Dear EBSCO Customer,
We are pleased to update you with the following information about new and upcoming features:
In Support of EBSCOhost 2.0:
EBSCOhost and EBSCOadmin Updates - Available Now:
EBSCOhost and EBSCOadmin Updates - Coming Soon:
  • Multiple Database Limiters will appear with those limiters common to all databases being searched, even when they do not apply to all of those databases. Any of the five most popular search limiters: Full Text, Published Date, Publication, Peer Reviewed and References Available may be included in the common limiter area, above the database-specific section on the search screen, provided they are supported by at least one of the databases being searched.
  • Enhanced Clustering will provide more cluster types (controlled by the library administrator), including Publication, Company, Geography, NAICS/Industry Codes, etc.
  • SUSHI Web Service Support means that library administrators will be able to generate COUNTER Reports using EBSCOhost's secure SUSHI Web Service. The automated process will begin when a library's electronic records management (ERM) system requests a usage report to be automatically transmitted to EBSCO via the library's SUSHI client, after which a COUNTER report will be prepared and returned to the library.
Online Training Classes:
Please visit EBSCO's Support Site (http://support.ebsco.com) to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php).

March 31, 2008

Introducing the EBSCOhost 2.0 Support Center

From EBSCO Publishing -

We're pleased to announce that the EBSCOhost 2.0 Support Center, http://support.ebsco.com/ebscohost2, is now live.

This special section of the EBSCO Support Site provides extensive resources for customers as they prepare for EBSCOhost 2.0 this summer, including:

• FAQs
• Help Sheets
• User Guide
• Screen shots
• Training Outline
• Sample email announcement text
• Customizable, introductory flyer and posters
• PPT tutorial
• Schedule of online 2.0 courses – SIGN UP NOW for a guided tour of the EBSCOhost 2.0 features and functionality
• And links to the Flash overview, Enhancements PPT, and the feedback survey

We will continue to add to this special section as our release date approaches. We encourage you to share this with your colleagues, consortia and accessing sites, so that they can learn more about EBSCOhost 2.0, which is scheduled to be released in July 2008.

February 28, 2008

EBSCO's New Interface - Coming Soon!

This is important information to ELM users in Minnesota!  Five of the fifteen ELM databases use the EBSCOhost interface!

EBSCO Publishing is pleased to announce plans to update the EBSCOhost interface in the summer of 2008. Since the last EBSCOhost major interface redesign in 2002, there have been many technological advancements, many of which we will incorporate into EBSCOhost 2.0. We are pleased to provide you with an early preview of the key features of EBSCOhost 2.0. Some of the key updates will include: • A cleaner, simpler user interface • Related Images readily available beside the Result List • Results directly from NewsBank • Instant article previews from mouse-over action • Expand/Collapse side panels • Search history displayed above Result list • SmartText Searching to provide full results from partial Find field terms • Multi-database access to Authority files • URLs that can be bookmarked • A convenient, streamlined Cite process for all citation styles We have also created an EBSCOhost 2.0 Flash overview, available here, and additional detailed information that describes all of the above features, here. (If you cannot open this link, please copy and paste this URL into your browser to see the details on EBSCO's Support Site: http://www.ebscohost.com/thisTopic.php?marketID=1&topicID=969) In early March, additional support information regarding EBSCOhost 2.0 will be available on the EBSCO Support Site, including FAQ's, help sheets, user guides, online training sessions, and more.

February 13, 2008

WorldCat Collection Analysis now offers the features that matter most to public libraries!

Join global product manager, Glenda Lammers, for an online demonstration of the new version of WorldCat Collection Analysis designed for public libraries and similar institutions. Glenda will show you how WorldCat Collection Analysis can help you make the most of your acquisitions budget with precise data that reveals the strengths and gaps in your collection.
Date: February 26th
Time: 2-3PM Eastern Time
-------------------------------------------------------------------------------------------------------------------------------------------
Please note:
  • This webinar is intended for public libraries who currently do not subscribe to the standard version of WorldCat Collection Analysis
  • Additional questions about the new version of the product should be directed to Glenda Lammers: lammersg@oclc.org

January 29, 2008

EBSCOhost Embraces Visual Learners

Library Journal recently descibed the EBSCO changes to Visual Search. 

To read the entire article: http://www.libraryjournal.com/article/CA6526196.html?nid=2671

 

  • Two visual search interfaces for EBSCOhost
  • Boon for visual search learners
  • Results returned as colored blocks or columns

     

  • January 24, 2008

    EBSCO - Outage

    EBSCO is experiencing a power outage, and therefore databases are not working. They hope to be up and running soon.

    January 16, 2008

    Rollout of new Literature environment November 2007-summer 2008

    New interface for Literature Resource Center
    New cross-searching environment—Literature Resources from Gale
     
    Literature Resource Center customers can migrate their accounts whenever they wish to the new interface released in November 2007. We are continuing to support the older interface at least until July 2008 as many customers do not want to make the change until the end of the current school year.
     
    You can enable or disable the new interface using our administration module, ITconfig.  Once logged into ITconfig, select “Locations” and you will see an option titled “Enable Gale Virtual Reference Library 4.0”.
     
    Customers can also request the change by contacting Technical Support at Gale.TechnicalSupport@cengage.com
     
    If you would like to trial the new interface first, contact your Gale sales representative directly or at 1-800-877-4253 (press 2) to set up a free trial.
     
    Highlights of the new interface include:
     
    • Enhanced “findability.” Searching by author name has always been an LRC strength—but now you get excellent results searching by title or topic, right from the Basic Search screen. Improved subject indexing and a complete restructuring of our content get LRC users to premium content with a single click, and a new approach to tabbed results helps them go straight to exactly the type of content they need.
     
    • Great new tools. 
      • Browsable search indexes
      • Search by or within journal or reference title
      • Multiple options for sorting, filtering and searching within results
      • Easy bookmarking
      • Guided Tour accessible from the tool bar
      • “How to Cite” feature generates MLA and APA citations and supports EndNote, ProCite, RefWorks and Reference Manager
     
    • New cross-searching environment
      • As always, Scribner Writers Series and Twayne’s Authors Online can be integrated as modules of Literature Resource Center
      • “Literature Resources from Gale” cross-searches Literature Resource Center with LitFinder, the MLA International Bibliography, or both.
      • Customers with LRC and either LitFinder or MLA can cross-search a custom GVRL collection
      • New tools and features for MLA searches
      • More cross-searching options to come in 2008

    January 3, 2008

    EBSCOHost News: Visual Search, Image Quick View

    Check out the new EBSCOHost features!

    • Visual Search
      EBSCO has changed their visual searching. When you click on the VISUAL SEARCH tab, a short tutorial automatically plays on the opening page. Take a few seconds to see how this new feature works.

       

      For further help, download EBSCO documention:

      EBSCOhost Visual Search Help Sheet - Block Style Result List


      EBSCOhost Visual Search Help Sheet - Columns Style Result List

    • Image Quick View
      You can now see thumbnail images in an article citation (provided the article contains images). To enable this new feature, go to the PREFERENCES link at the top right-hand side of the page. In the DISPLAY OPTIONS menu, look for "Show Image Thumbnails". Click the ON radio button.

     

    To see other new EBSCOHost features, click on the the NEW FEATURES link at the top right-hand side of the page.

    January 2, 2008

    ELM makes the list of Reference Websites

    This little-known website is an extraordinary online resource." stated the blurb on ELM in the most recent issue (Jan 2008) of the MPLS/ St. Paul magazine!  The Electronic Library for Minnesota (ELM) was the only reference website listed in the article "Guide to Weird, Wacky Wonderful Local Websites" (p 186).  Let's make ELM more than just a "little-known website" this year!  For training or promotional materials contact the MINITEX Reference Services department at 1-800-462-5348.

    December 18, 2007

    EBSCO Visual Search Update

    On 11/21/07, we announced plans to upgrade the Visual Search option on EBSCOhost and other user interfaces, at the end of this calendar year. We are pleased to announce that the new version of Visual Search is about to become available to your users. Please note that a comprehensive tutorial will open automatically when a user clicks on the Visual Search tab in EBSCOhost, to guide them through the functionality of the new Visual Search screens.

    In conjunction with the Visual Search release, we are introducing an enhancement to EBSCOhost Result Lists: Image Quick View. This exciting new feature will include the appearance of thumbnail images on Result Lists which, when clicked, will instantly reveal full-sized images to users. Open records will include links to thumbnail images, where applicable. Users will be able to try the new feature in EBSCOhost by clicking on the Try It! box beside Image Quick View on the New Features screen, and enabling Show Image Thumbnails under the Preferences link in the upper right corner of the screen. For more information about the new Visual Search design and the Image Quick View feature, please see the first two top stories on EBSCO's Support Site (http://support.ebsco.com).

    EBSCO's Support Site is also a great place to visit whenever you want to learn about new features, search among thousands of FAQs, download Flash tutorials, Help Sheets or User Guides, or communicate with Technical Support at any time, using the EBSCO Support Form (http://support.epnet.com/contact/askus.php). You may also contact Technical Support by telephone, as follows:
    • In the United States and Canada: (800) 758-5995
    • Outside of the United States and Canada: access code, (800) 3272-6000

    December 13, 2007

    Gale Articles Audio!

    Coming soon! Student Resource Center, Discovering Collection, Junior Reference Collection and Opposing Viewpoints will have auditory capabilities after the new year! The option to listen to articles with in these resources will open up a whole new world of engagement for students that struggle with reading, English or just plain like the technology—Watch your resources after the new year or ask for a trial if you do not already subscribe!

    November 21, 2007

    EBSCO Visual Search Redesign Coming Soon!

    In early 2006, EBSCO introduced a third search option to EBSCOhost users, aptly named Visual Search.  The graphically-appealing user interface was well-received by visual learners, providing zoomable frames populated with circles and squares which represented subject groupings, citations, and articles.

    At the end of calendar year 2007, EBSCO will implement an advanced, newly-designed Visual Search option, continuing the graphically-appealing premise, with added punch and functionality.  Users will enjoy the bonus of being able to select either of two Visual Search interface styles, presented in Adobe's Flash format.  Library administrators who have access to the EBSCOadmin administrative tool will be able to control which of the two styles will serve as the default for their institution's subscription to EBSCOhost.

    One of the two styles will include colorful blocks, each of which will represent a record or article related to the initial search criteria.  Sorting and filtering options by date and relevance will provide users with the ability to focus and manage search results easily and efficiently.

    The second user interface style will feature rows, or columns of results, where each item represents a subject, or article:

    The Columns interface style will let users conduct a search and see resulting rectangles (which represent articles neatly formed in columns), zip down the screen. Users will be able to see more articles by gliding their mouse to the edge of the screen.  As with the block design, results will be "stacked" by publication or subject, sorted by relevance or date, or filtered using a date range slider bar.

    Users will be able to select subject clusters to narrow a search and display a new column of results. When a user clicks on a subject, the previous sets of results will be retained, and the subjects will be illuminated and connected to form a bright “breadcrumb” trail to assist users in visualizing the path taken to reach their end results. This design will streamline the process of backtracking and embarking on a new path, for Visual Search users.

    Click here if you want to see what these will searches will look like.

    October 12, 2007

    Gale Common Menu Change

    From Gale:

    As you are well aware, Gale constantly strives to create new products and/or enhance existing ones so that they are the most informative, usable products available. To that, we are pleased to announce an upcoming change to your Gale Common Menu - the gateway to your Gale databases. At the end of October, the standard Gale common menu will be refreshed with icons to offer visual cues to users. In the past, this menu showed icons. We are now restoring these icons in response to many customer requests and we believe you will be pleased with the results.

    What Do You Need To Do?

    Nothing! The refreshed common menu will be visible to all customers who currently use it and the URL will remain the same, so you so not need to do anything to access the refreshed menu.

    What Will the New Common Menu Look Like?

    The Common Menu will look very much like it does today. Below are a couple screen captures that demonstrate what you, your patrons and your students will see when the enhancement occurs.

    PDF Version: http://support.gale.com/article.asp?article=1807&p=10

    HTML Version: http://support.gale.com/article.asp?article=1806&p=10

    What If I Don't Want My Common Menu to Change?

    We are currently working on a solution that will allow you to either disable these new icons or configure unique icons for custom databases through ITconfig. Our goal is to have this capability in place as the new icons are added. We will keep you informed as we move closer to completing that phase.

    As always, if you have any questions about these changes, you can contact our support by calling 1-800-877-4253 (Option 4) or emailing us at gale.technicalsupport@cengage.com.

    August 17, 2007

    Professional Collection

    If you try to access the Professional Collection from Thomson-Gale (Statewide Databases) and get InfoTrac Custom Newspapers, please don't be alarmed. Gale has informed us that the image is incorrect but the data you search is from Professional Collection - they are working on a patch to fix the image.

    April 19, 2007

    Downtime for Gale Databases Due to Maintenance

    FYI: From the Thompson Gale listserv:

    We will be performing network maintenance and upgrades on Saturday April 21st, 2007 between 7:00am - 3:00pm. (Eastern) During this window you will not be able to access our administration tool, Infotrac Config. (ITConfig)

    This maintenance will not affect access to your online subscriptions.


    If you have questions please contact Thomson Gale's Technical Support
    department at 800-877-4253 (option 4), or by email at
    gale.technicalsupport@thomson.com.


    Best Regards,
    Thomson Gale Technical Support
    Gale.TechnicalSupport@thomson.com
    800-877-4253 (Option 4)

    December 14, 2006

    EBSCOhost and EBSCOadmin enhancements

    Dear EBSCO Customer,
    We are pleased to announce that in early 2007, EBSCOhost and EBSCOadmin will be enhanced to include the following new features.

    EBSCOadmin Reports & Statistics Enhancements:

    A Row Count Column will be added to HTML reports.
    Library administrators will be able to remove the year/month option from consortium reports.
    Graphical Reports will feature text and labeling changes for additional clarification.
    EBSCOhost Enhancements:
    Users who select multiple databases with see a list of databases being searched.
    Terms entered in the Find field will be retained when users move among screens.
    Advanced Guided Style Search Screen users will have the option, if enabled, to add a (Find field) row to the existing three rows.
    The Sign in (to My EBSCOhost) and New Search links will swap positions on the interface.
    You will receive a final reminder message a few days before these features become available.
    For details and screen shots of these and other new features, please visit the Release Information section (http://support.epnet.com/support_news/release_info.php) of EBSCO's Support Site (http://support.ebsco.com), which also offers thousands of FAQs, downloadable Flash tutorials, Help Sheets, Market Summaries and User Guides. To communicate with our Technical Support staff at any time, please use our convenient EBSCO Support Form.

    August 10, 2006

    EBSCO's domain change and proxy server changes

    As you know, EBSCO has changed its domain name. For the convenience of its customers, EBSCO plans to maintain an automatic redirect of http://search.epnet.com (etc.) through the summer of 2007. Customers who do not use a proxy server, and who choose not to update their links once the change becomes official, will have plenty of time in which to do so, because of EBSCO's automatic redirect.

    PLEASE NOTE: Although search.epnet.com will continue to be valid via a redirect through 2007, proxy users MUST ADD the *.ebscohost.com domain to their proxy configurations in order to ensure uninterrupted access to EBSCOhost PRIOR to the transition to the new domain in mid-August. Please DO NOT REMOVE *.epnet.com from the existing proxy configuration files. (Source: EBSCO)

    For more information:

    How will the new EBSCOhost domain changes affect my EZproxy config (configuration) file?

    Domain Change Questions Answered (FAQ)

    How will the new EBSCOhost domain changes affect my EZproxy config file? (FAQ)

    If my institution uses a firewall or filtering software, what are the IPs or domains for EBSCO Publishing services that I should include on my exception list?

    August 7, 2006

    "Check out" option no longer available in NetLibrary 4.0

    With the release of 4.0 of NetLibrary, users no longer have the option to "check out" titles. This means that the link to check out a title for a specified period of time was removed from the Details page and the Details tab in the online reader. The view functionality that an overwhelming majority of users select to read eBooks online is still available and functions in exactly the same way it did previously.

    The view functionality allows a user to access a copy of a title on a rolling 15 minute basis. If the user continues to be active in reading the title (e.g., turning pages, conducting full-text searches, taking notes, navigating the Table of Contents) they will continue to have access. Once the user becomes inactive, either by not performing any of the functions listed or by ending their session, the copy will become available for another user to access.

    If your library has the Adobe Content Server (ACS) license to allow for offline reading of eBooks, your library will still the link to "check out and download." The link to simply "check out" for online reading is what has been removed.

    NetLibrary launches NetLibrary 4.0

    On July 31, NetLibrary introduced its new search interface, NetLibrary 4.0, which will provide improved search performance, a new look and feel, and new navigation tools. Key features of the site enhancement include:

    • New site architecture
    • Spell checking
    • Search within search

    Check the vendor site for more information

    July 25, 2006

    EBSCOhost has a new domain: ebscohost.com.

    The EBSCOhost service has moved to a new domain: ebscohost.com.

    The transition will happen over a matter of months. The domain name change will be most evident in those links you use to provide access to your EBSCOhost database subscription(s), such as http://search.epnet.com, which should be changed to http://search.ebscohost.com. Although EBSCO will automatically redirect all search.epnet.com requests once the domain change is completed, EBSCO strongly recommends that you update your links to reflect the new domain as soon as possible.