Training Complete
We've finished with the training for all the participating libraries for the statewide digital reference service and are now moving into the test run phase of the project. This is a very exciting part of the project where we'll test out links, websites, chat sessions, cobrowing, working with transcripts in the database and finalize work flows and procedures. We will also address any technical or non-technical issues that arise and make sure that everything is running smoothly for our launch! It will be a soft roll out sometime before the end of March if all goes well. We'll send out an official announcement when we know our roll out date.