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Follow Up to Smiling Online Webinar

OCLC has posted the presentation slides and audio for the Smiling Online: Applying face-to-face reference skills in a virtual environment webinar from last Wednesday, April 16.

Presentation slides: http://www5.oclc.org/downloads/research/webinars/smilingonline.pdf

MP3 audio of the presentation: http://www5.oclc.org/downloads/research/webinars/smilingonline.mp3

Additional resources

Learn more about the Seeking Synchronicity project:
http://www.oclc.org/research/projects/synchronicity/default.htm

Visit OCLC Research to learn more about current projects:
http://www.oclc.org/research/default.htm

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