Follow Up to Smiling Online Webinar
OCLC has posted the presentation slides and audio for the Smiling Online: Applying face-to-face reference skills in a virtual environment webinar from last Wednesday, April 16.
Presentation slides: http://www5.oclc.org/downloads/research/webinars/smilingonline.pdf
MP3 audio of the presentation: http://www5.oclc.org/downloads/research/webinars/smilingonline.mp3
Learn more about the Seeking Synchronicity project:
Visit OCLC Research to learn more about current projects: