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Medical center scores high in national survey of hospital quality

When it comes to key indicators of a hospital’s safety and quality of care, the University of Minnesota Medical Center, Fairview, ranks at the top, according to an important annual survey.

Since 1998 the Leapfrog Group has been conducting surveys to measure the quality and safety of care at hospitals throughout the country. The group then reports that information to patients and families in a format similar to Consumer Reports. Hospitals voluntarily submit their survey data to Leapfrog, which is comprised of 170 companies and organizations that buy health care.

In the 2005 survey the University of Minnesota Medical Center, Fairview, earned the highest score possible in the Leapfrog Group’s Quality Index. The index includes 27 key indicators in six categories: safety culture, commu-nication among health care workers, communication between doctors and patients, infection control, prevention of medication errors, and prevention of mistakes and complications.

“These rankings are a very visible way to showcase what we do best at the University of Minnesota Medical Center—provide exceptional patient care with high priority given to patient safety,” says Susan Noaker, director of quality and patient safety.

Survey results and more information about the Leapfrog Group are available online at

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