The nature of business encourages sexual discrimination and it can understandably be hard to judge whether something is discriminatory. The burden of proof in Price Waterhouse v Hopkins from Waterhouse can be evidence of this, that while maybe not all employers are being sexual discriminatory, people in the workplace or customers are. This reflects the employer's decision in hiring practices.
I used to work at Shinder's, a local book store chain that had a not too well known porn section in the back. My managers took it upon them to make me the new porn guy because they liked the idea of giving someone who could barely look at some of the content without blushing precious life lessons in adulthood. I was in a position where customers were comfortable with talking about porn with me. One of my managers was an attractive buxom girl in her mid-twenties. More timid customers have shared that they wouldn't go into the porn room if she was working. Conversely, the main porn guy there would have (almost disturbingly) in-depth conversations with customers, sharing his favorite pornstars and the like. He made the porn buying experience much better for most people. Since outside of the occasional bachelorette party or joke, most porn customers were male, I wonder about the discrimination going on in hiring a male over a female for porn "guy" position. Sure, a female can do the basic mundane qualifications of the job quite well, stacking DVDs and cassettes and updating labels, but it made sense that a male could do the job much better in a small friendly store like Shinder's where employee expertise was respected.
I have also experienced discrimination from customers having been the team lead for Apple iPhone and computers, which means that I get to listen in on customer service reps taking phone calls from other people. IT is a field where the discrepancy between females and males are huge. I would give advice and tips after and during the call for reps that wanted the help. There have been numerous times where a customer would hear a female operator and instantly question the expertise of her, requesting a different rep. Female agents were usually asked to just deal with it on a case by case basis. Though, I did recognize a case of reverse discrimination where customers gave similarly skilled female agents higher customer satisfaction marks because they were female, sometimes even noting that they did so on the survey.
I think the issue of discrimination is a burden that I wouldn't want to deal with as an employer. I agree that creating a floor in laws is useful for ending discrimination like Marshall says in California Federal v Guerra (280). I realize that businesses wouldn't profit in the short term, but it would have good long term effects in ending discrimination. A post-modern approach of treating the hiring process seems pertinent and useful.
