UMCal - Can't login. "Authentication Failed" error.

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Sometimes, UMCal clients will lose their connection to the central UMCal server. If you experience UMCal not being able to find the server and let you authenticate, try the following steps to correct the situation:

1. In the main UMCal authentication window, click on the 'Other' button.
UMCal_1_ServerLostMain.png

2. In the "Connection Manager" window, be sure 'UMCal' is highlighted and then click 'Edit'.
UMCal_2_ServerLostOther.png

3. In the "Connection Editor" window, click on the 'Lookup' button.
UMCal_3_ServerLostEdit.png

4. In the "Connection Configuration" window, be sure "Configure At Login From User Name" is selected and click on the 'Configure' button.
UMCal_4_ServerLostLookup.png

5. In the "Connection Editor" window, click on the "OK" button.
UMCal_5_ServerLostLookupOK.png

6. In the "Connection Manager" window, click on the 'Done' button.
UMCal_6_ServerLostEditDone.png

7. In the main authentication window, enter your password and click on the 'Sign-in' button.
UMCal_7_ServerLostMainSignIn.png

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This page contains a single entry by oiptech published on December 7, 2009 10:58 AM.

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