Office of Information Technology

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March 30, 2012

Mobile App Challenge Winners Announced

Last fall, UMN undergraduate students were invited to participate in the UMN Mobile App Challenge, a two-semester project that challenged them to develop a new mobile application.

After reviewing four outstanding apps, the judges have selected the "Wander" app as the winner of the 2012 Mobile App Challenge. Congratulations to app creators, Natalie Doud and Nate Martin!

More info and the videos here: www.oit.umn.edu/collaborative/projects/mobile-challenge/index.htm?utm_source=twitter&utm_campaign=mobile-app-challenge&utm_medium=social-media

Staff Updates

Ben Neeser began serving as interim Chief of Staff in the Office of Information Technology (OIT) this week. As Interim Chief of Staff, Ben will provide direct strategic, communications, and administrative support to Scott Studham. Ben’s appointment will end with the conclusion of a national search for a permanent Chief of Staff.

March 28, 2012

'Minnesota Daily' highlights new VP, CIO Scott Studham

New CIO oversees U’s vast tech networks


They may not know it, but every University student, faculty and staff member is affected by the work of the Office of Information Technology.

Behind the Moodle page, registration technology, financial aid transactions and more is new Vice President and Chief Information Officer Scott Studham.


http://www.mndaily.com/2012/03/28/new-cio-oversees-u%E2%80%99s-vast-tech-networks-0

Additional coverage of the UMN Mobile App Challenge from 'TECHdotMN'


After two semesters and with up to $10,000 in prizes at stake, four teams of student developers pitched judges for the 2012 University of Minnesota Mobile App Challenge last Friday.

Co-sponsored by the Office of Information Technology (OIT) and the Undergraduate Research Opportunity Program (UROP), the Mobile App Challenge aims to reproduce the entrepreneurial experience for current undergrad students at the University of Minnesota through ideating, building and launching a new mobile phone app.


http://tech.mn/news/2012/03/26/u-of-m-mobile-app-challenge-2012/?in=1

March 27, 2012

Four teams of students compete in U mobile app design challenge


This week marks the end of a two semester-long contest for University of Minnesota students to design a mobile app.

Sponsored by the Office of Information Technology and the Undergraduate Research Opportunity Program, the Mobile App Challenge’s final four teams presented their ideas Friday for final evaluation.


http://www.mndaily.com/2012/03/26/four-teams-students-compete-u-mobile-app-design-challenge

March 23, 2012

Great Employment Opportunity - Please Share

Chief of Staff

The Office of Information Technology relies on talented staff to fulfill our core mission. You are encouraged to share this link with your networks (LinkedIn, Twitter, Facebook, Google+, etc.) to help spread the word about this employment opportunity and others. This position has already been posted through the University’s online employment system, the University’s Google+ network and other sources. Please “+1” and share these postings as appropriate.

March 22, 2012


Change to Desktop Support (FAST) request process

Beginning Monday March 26, all new incidents and requests previously sent directly to Desktop Support (aka FAST),
including those made by OIT staff, should first be sent through the UMN Service Desk. All support requests should be addressed to (612) 301-4357 (1-HELP on campus) or help@umn.edu.

Upon receiving requests and incidents, the Service Desk will do some basic diagnosis and categorization, and will set initial incident priority. They also may interact with the requester to gather additional information and help resolve the incident, if possible. If it is determined that the issue can't be resolved by the Service Desk, it will then be forwarded to Desktop Support technicians.

In addition to being staffed extended business and weekend hours, the UMN Service Desk offers a clear point of contact for all IT support issues. The reasoning behind this change is to further the single point of contact for IT at the University, and to ensure all incidents are addressed by the most appropriate technician to assist our users.

During the transition, current Desktop Support contact information (phone numbers and email addresses you currently use to request support), still will be available, but will be forwarded directly to the Service Desk. For more information, visit the UMN Service Desk website.

March 21, 2012

OIT's Faculty Fellowship Program Call for Proposals in this Week's U of M Brief

CALL FOR PROPOSALS: The Office of Information Technology (OIT) invites U faculty and professional and administrative (P&A) instructors to submit applications for the 2012–13 OIT Faculty Fellowship Program. The 18-month program fosters a multidisciplinary learning community that will focus on technology-rich innovation in teaching and learning through course (re)design and scholarly investigation. Application deadline is Apr. 23. For more information, see Faculty Fellowship Program.

March 20, 2012

Kudos for NTS

On March 13, Jim Hall posted the following on his blog. He shared it with OIT communications staff so we could repost it here:

First network upgrade successful

I'd like to thank Dave Savela (Computing Services) and our partners in OIT for a very successful network upgrade yesterday. In this phase, we needed to re-route traffic from each of the campus buildings through the new network equipment. re-route traffic from each of the campus buildings through the new equipment. Our schedule involved changing about 10 campus buildings per hour. We chose the Monday of Spring Break to minimize the disruption to campus.

I'm pleased to report that the network changes went very smoothly. We were actually ahead of schedule in each hour, leaving some time to plan for the next set of changes. I'm not aware of any problems on the network as of this morning.

After yesterday's upgrades, we do not expect to have any visible changes on the network until after graduation in May.

Next steps

March:

  • Review of remaining campus network wiring and equipment.

April:

  • Upgrade network equipment in residence halls, campus apartments, and similar non-academic buildings.

May: (after graduation)

  • Upgrade network equipment in academic buildings. Computing Services will coordinate with the summer program to minimize the impact of these changes.

During the summer, we will upgrade the wireless network across campus. Based on similar network upgrades at the Twin Cities, we expect to see a 20% improvement of our wireless network just by replacing the wireless access points with new devices. This will also give us a new wireless network for guests to use when visiting the campus. After the wireless upgrade, we will collect statistics and analyze our wireless network coverage, and work to improve wireless in areas that need the most help. Our focus areas will include the Library, Student Center, and HFA buildings.

We expect to finish all network upgrades before the start of Fall term.

March 16, 2012

Just do it... because sometimes, it's the right thing to do

Recently, a very upset person called me from the Humphrey School of Public Affairs. The person was quick and to the point. She said they needed to do an emergency live stream event from Cowles Auditorium... a faculty member had passed away two hours ago. We want to be the first to inform students, faculty, staff and alumni of this terrible news right away, she said.

I had less than 20 minutes to prepare, test and broadcast this unfortunate news.

The process OIT has wouldn't have accommodated such a request, as we usually require 24 hour notice, schedule technician time, reserve limited equipment and of course we charge for this service. I knew I could technically pull this off but I knew it wasn't protocol, however, I figured the worse case it doesn't work but the best case is it does. I thought, just do it...it's the right thing to do. Video connection, audio and streaming services tested...we (OIT) supported the event, without issue.

As a result, more than 70 people turned in. The event lasted about 30 minutes filled with stories, memories and tears. Phone calls and emails came in throughout the day from alumni expressing their condolences and appreciation for providing this shared experience.


Events happen - in the world of news, video and the Internet, you have to be ready for anything, even if it's bad news. I am proud to say I work for an organization that makes this stuff possible, even with the limited resources we have - with only a moments notice, we can pull off some amazing feats.


Mike Williams

Senior Streaming Media Consultant

Video Solutions, Office of Information Technology

University of Minnesota


March 12, 2012

2012-2013 OIT Faculty Fellowship Program: Call for Proposals

The Office of Information Technology (OIT) invites University of Minnesota faculty and Professional and Administrative (P & A) instructors to submit applications for the 2012-2013 OIT Faculty Fellowship Program.

Program Description

This 18-month program fosters a multidisciplinary learning community that explores possibilities and good practices in teaching and learning in technology-rich learning environments, produces scholarship in this area, and advances faculty leadership around these issues. During the 11th iteration of our program we anticipate funding up to eight participants from the University of Minnesota system. The 2012-2013 program will focus on technology-rich innovation in teaching and learning through course (re)design and scholarly investigation.

Applicants must be committed to the following outcomes:

  • In order to positively impact student learning, fellows will iteratively (re)design, implement, and evaluate a course or significant component of a course using a research protocol, informed by a course design process and available scholarship. Projects might address mobile learning, media-rich assignments (e.g., digital story-telling), collaborative learning, flipped (inverted) classrooms, academic analytics, etc.
  • In addition, fellows will participate in a collaborative investigation of some aspect of teaching and learning with technology. Collaboratively, fellows will generate scholarship that speaks to the larger University community and higher education.

It is expected that fellows' research, individual and collaborative, will lead to presentations and/or publications. In support of these activities, participants each receive an award of $10,000.

Eligibility Criteria

Faculty members or those holding Professional and Administrative (P & A) positions with primary responsibility for teaching courses are eligible. Applications must include a letter of support from applicants' respective department chairs and associate deans outlining the strategic value of the fellowship work to the department/college and defining any monetary or in-kind support offered by the department and/or college (see "Funding," below).

Selection Criteria

The following criteria will help us choose new fellows:

  • the completed course (re)design project's potential contribution to student learning;
  • the project's degree of innovation (innovation is a highly contextualized concept, therefore successful applications will demonstrate an awareness of local and disciplinary practice and scholarship);
  • the applicant's preparedness to carry out the project;
  • the applicant's potential to contribute to and benefit from the multidisciplinary and collaborative experiences that are at the core of the program; and
  • the strategic significance of the course (re)design project with regard to departmental and collegiate goals.

Expectations of Participants

Intake "interview," spring 2012. OIT consultants will meet with each fellow to get acquainted and begin a discussion to shape the fellow's (re)design and research plans.

Two-and-a-half-day workshop, August 2012, Twin Cities campus. The formal program kicks off with an intensive workshop, providing an opportunity for participants to meet one another, become oriented to the goals of the program, and begin to develop a grounding in the course (re)design process. All participants are expected to attend in person. Dates to be determined.

Group meetings, fall 2012 through fall 2013, Twin Cities campus. The group will meet up to four times each semester (approximately monthly) and twice during the summer of 2013; meeting sessions are two hours in duration. In a seminar-like environment, we will read and discuss literature that will provide a foundation for our work. In addition, we will use and explore technologies and practices that support collaborative work. Fellows will also use these sessions to share prototypes of their work and get feedback. Participants from coordinate campuses may attend virtually, although it is hoped that occasional in-person attendance may be possible. Dates to be determined.

Individual meetings, fall 2012 through fall 2013. OIT consultants will meet with each fellow, in person or virtually, approximately monthly or as needed to discuss progress on individual projects, plan for assessment and evaluation, and otherwise provide support. Dates to be determined.

Representation of individual project. Fellows will work with consultants to create an "artifact" that explains their course redesign.

Collaborative project. Fellows will commit the time necessary to bring the collaborative project to completion.

Regular contact with sponsors, each semester plus spring 2014. Each fellow, along with OIT consultants, will update her/his recommending department head and/or associate dean regarding progress once each semester. In spring 2014, a final meeting will be arranged to detail accomplishments and consider further steps on behalf of the department and/or college.

Application Process

Follow these instructions.

Funding

Up to eight faculty representing multiple disciplines will be awarded $10,000 each. The money can be used to support the project as agreed upon by the faculty participant and her/his department/college, and may include release time, production services, RA stipend, hardware/software purchase, and conference travel. While departments are not required to provide matching funds, the willingness of departments or colleges to commit additional funds or in-kind support may provide an advantage to applicants, other considerations being equal.

Program Sponsors

This program is sponsored by the Office of Information Technology and the Academic Technology Advisory Committee.

Mobile App Challenge Final Presentations

Last fall, Undergraduate Research Opportunities Program (UROP) and the Office of Information Technology (OIT) invited University of Minnesota undergraduates to participate in the UMN Mobile App Challenge, a two-semester event that challenged them to develop their own mobile apps.

We invite you to attend a final judging event on March 23 to learn more about the apps that students have been working on, and to hear about the student experience in creating these projects. For more information about this event, including a short video introducing the finalists and their apps, visit the Mobile App Challenge page.

Save the Date: Academic Technology Showcase

Please save the date for the upcoming Academic Technology Showcase: Innovation in Teaching, Learning, and Research on April 4 from 11:00 a.m. - 2:00 p.m. in Coffman Memorial Union's Great Hall. This open house will feature over 60 poster sessions ranging from simple solutions to complex projects. An iPad will be given away to one lucky guest (it could be you!), courtesy of the College of Education and Human Development. More information

March 9, 2012

UMN Mobile Initiative Kick Off Event - Mar 30

The University of Minnesota is hosting a kick off event on March 30 to advance its ongoing mobile initiative. The overarching vision behind the mobile initiative is to create mobile-friendly infrastructure, resources, and services that enable and encourage successful use of mobile technology in pursuit of the University’s core academic mission. This event is a coming together of the UMN IT community to discuss the future of mobile at the University, and how we can move forward to ensure that the University is poised to successfully use mobile technology.

We will be enlisting the Open Space Technology (OST) format for this event. OST is an approach for hosting meetings focused on a specific and important purpose—but beginning without any formal agenda, beyond the overall purpose or theme. More about this event style can be found here.

Since we will be using the OST format, we encourage you to join us in person. We welcome coordinate campus participation, either by coming to campus for the event, or by tuning in via social networking (details forthcoming) or even more ambitiously, by hosting your own local synchronous meetings (we will share event format details in the near future).

Please feel free to attend all or a portion of the event as your schedule allows. We plan to build an email list based on your interest in this initiative. Please R.S.V.P. here.

Event details:
March 30, 2012
1:00 - 4:00 p.m.
Science Teaching Student Services building (STSS), room 312


Add this event to your calendar.

March 8, 2012

Kudos to Phyllis Mohrlant

Email from Arash Forouhari, OIT Manager:

Phyllis,
I want to thank you for organizing the project management class that I attended the last two days. These two days were filled with great insights into leadership and management and were very very effective. The instructor Dick DeBlieck was excellent.

Arash

UMN: Engaging in the Global Moodle Community

As of August 31, Moodle will be the sole enterprise course management system (CMS) at the University of Minnesota. The University opted for an open source solution for many reasons, not the least of which was the thriving and passionate community of developers behind it. People across the globe who see the potential of Moodle--to provide greater access to education, to help instructors teach and students learn--devote their time and apply their skill to improving and enhancing it. The University has been an active member of that community since 2006, when we first installed Moodle.

What We Get

Innovative Learning Spaces: In some cases, UMN instructors leverage pedagogical techniques in Moodle to create new and innovative learning spaces using a broad spectrum of Moodle's tools to provide quizzes, image libraries, and videos; facilitate discussion and group work; enable peer review; and more.

Enhancements on What is Already Working: In many cases, University instructors enhance their courses with Moodle, using the CMS to organize course work, share documents and links, and provide an easy way for students to upload assignments and track their grades.

Moodle Implementation Guidance

The CMS Implementation Group was formed to guide and enact the transition away from WebVista and the upgrade from Moodle 1.9 to Moodle 2. Over time, this group has become an active Moodle community. Made up largely of technology professionals who support instructors in their use of Moodle, the group has made major contributions to planning, testing, implementing, and suggesting enhancements. Because of this group's work, Office of Information Technology developers have made enhancements that could benefit Moodle users around the world.

What We Give Back

The UMN Moodle community contributes to the global Moodle community in many ways, from participating in discussion boards, to writing and/or providing feedback on documentation, to developing our own plug-ins to share. Plug-ins created at UMN include:

Mass Actions Block: (published on Moodle.org) enables instructors to perform updates to many items in a single action and is widely used by the global Moodle community. UMN developed this block first for Moodle 1.9, and then updated it for 2.

Activity Clipboard Block: (scheduled to be published on moodle.org) enables instructors to easily copy activities between courses. This block was developed by a non-UMN developer for Moodle 1.9, but was not recreated for 2. Since UMN instructors found it useful, University staff developed a completely new block for Moodle 2.

Theme Customizer Plugin: (under development) enables support personnel to develop and maintain their own custom themes. It is in the final testing stages now, and will be in production within the next month or so.

Forum Navigation Block: (under development) provides enhanced navigation capabilities through a block. Rather than modifying the core code on the UMN instance of Moodle, we are developing this as a block so that it can be easily distributed and adopted by the global community. This is in the prototype stage.

Learn more about Moodle at the University of Minnesota.

Kudos to Tech Stop Staff, Suzanne Garfield and Stefan Bergh

Email message to Mary Crimi, Tech Stop Manager:

Mary,

Just wanted to write to you to tell you about how awesome the Tech Stop staff are...you probably already know that, but I still felt it important to tell you. I am a PhD student writing a dissertation and not real tech savvy. I went in last Friday (3/2) because I had accidentally deleted something important from my hard drive. It was such a relief to go to the Coffman Tech Stop and work with the staff to recover the document that had taken me a week's worth of work. The staff are polite, and kind, and friendly, and helpful. I feel comfortable asking for help -- not humiliated about what I don't know.

The University is so huge and so cumbersome in most ways...rarely does a student (especially grad student) find such willingness and friendliness. I worked with Suzanne (Garfield) and another staff person (Stefan Bergh). They were both awesome. Suzanne welcomed me in to the room, assessed the issue, looked for a methodical way to search, tried multiple angles, was effectively prioritizing and serving several student needs at one time. In the beginning she did not promise any certain result, just that she would "try" -- she showed compassion and humor with me as I was stressed out about it. In the end, she found the "deleted" document. Can you please thank Suzanne for me again?

The Tech Stop is the best service offered at the U. I love that it that it is for the whole U community.

Thanks again,
Mary Jo

March 6, 2012

Decrease in SAS yearly license fee

Effective March 1, 2012 due to increased usage of the SAS software license, the fee for a one-year-single-use SAS software license was decreased from $75 to $35. Ordering information and links for SAS help and support can be found on the Utools website.

OIT Software Licensing would also like to announce the release and availability of SAS version 9.3. All new orders as well as current license holders are eligible for this upgrade. Please direct questions about the price change and upgrade availability to software@umn.edu.

Decrease in SAS yearly license fee

Effective March 1, 2012 due to increased usage of the SAS software license, the fee for a one-year-single-use SAS software license was decreased from $75 to $35. Ordering information and links for SAS help and support can be found on the Utools website. http://www.oit.umn.edu/utools/all-software/sas-125200.html.

OIT Software Licensing would also like to announce the release and availability of SAS version 9.3. All new orders as well as current license holders are eligible for this upgrade. Please direct questions about the price change and upgrade availability to software@umn.edu.

March 5, 2012

Academic Technology Showcase: Innovation in Teaching, Learning, and Research

Because you are an "IT Insider", we would like you to save the date for the upcoming "Academic Technology Showcase: Innovation in Teaching, Learning, and Research" on April 4 from 11:00 a.m. - 2:00 p.m. in Coffman Memorial Union's Great Hall.


Over 60 participants will be on hand to showcase their innovations in the area of academic technologies. An iPad will be given away to one lucky guest (it could be you!), courtesy of the College of Education and Human Development.


This showcase is a collaboration between the College of Liberal Arts, the College of Education and Human Development, and the Office of Information Technology.


March 2, 2012

Staff Updates

Chris Estee joined OIT this week as a Systems Analyst on the Student / eLearning team. Welcome Chris!

March 1, 2012

March 12 Workshop, "Project Management 201: All's Well That Ends Well"

The Project and Change Management Collaborators (PCMC) group invites University faculty and staff to the workshop, "Project Management 201: All's Well That Ends Well."

March 12, 2012
9 a.m.-noon
120 Elmer Andersen Library

The workshop features instructor John Skovbroten and is being offered free of charge. Please RSVP for the workshop by using the enrollment key "pcmc" on the PCMC Moodle site. For more information, see The Project and Change Management website.

Invitation: "Project Management 201: All's Well That Ends Well" Workshop March 12

The Project and Change Management Collaborative (PCMC) group will offer the workshop, "Project Management 201: All's Well That Ends Well" on March 12, 2012 from 9 a.m. to noon in room 120 Elmer Andersen Library. The workshop features instructor John Skovbroten and is free and open to all University of Minnesota faculty and staff.

Please RSVP for the workshop by using the enrollment key "pcmc" on the PCMS Moodle site. For more information, see project management.