Kudos to Phyllis on her user-friendly ITG instructions:
I just closed out my Q3 quarterly workplan and activated my Q4 quarterly workplan. I want to thank you for providing the clear and easy-to-follow instructions on how to do this. Your instructions made this process easy and painless for me, and I really appreciate the thought you and your staff put into them to help us folks who aren't experts using ITG. Thanks again!