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Student borrowers' privacy compromised by glitch in government software

From the LA Times:

WASHINGTON — The Education Department said Wednesday that it would arrange for free credit monitoring for as many as 32,000 student loan borrowers after their personal data appeared on its website.

Terri Shaw, the department's chief operating officer for federal student aid, said the people involved were holders of federal direct student loans who used the department's loan website — http://www.dlssonline.com — between Sunday and Tuesday.

It is the latest in a string of data thefts and security breaches affecting more than a half-dozen federal agencies in recent months.

Education Department officials blamed the breach on a routine software upgrade, conducted by contractor Affiliated Computers Services Inc., that mixed up data for different borrowers when users accessed the website. Since Sunday, 26 borrowers have complained.

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