A focus on performance management
With today's economic changes, government agencies and nonprofit organizations are called to articulate their performance outcomes to multiple stakeholders - board of directors, funders, clients, general citizenry, etc. While these themes of performance management are nothing new in public affairs, I've taken some liberty to examine current needs of the federal government if we are to place priority on performance management.
Later this fall I'll be presenting a paper titled, "Obama and Performance Measurement: What to Do With the Performance Assessment Rating Tool" at an academic conference. Some of my recommendations for the Obama administration regarding performance management include:
1) Development of quality Strategic Plans;
2) Setting Program Goals and Budget (including performance budgeting, financial management, acceptable audits, and wise procurement);
3) Determining Employee Objectives & Learning (including employee satisfaction, performance appraisals, learning and development plans, and turnover ratios);
4) Program Operations & Improvement through the use of technology;
5) Analyzing Customer Impact; and,
6) Evaluating Program Evaluation & Feedback.
Interested in the full paper? Download it here. Blog-Obama and Performance Measurement Final Draft Paper.doc I welcome your thoughts and ideas. Thanks!
