Local Government Innovation & Redesign

To support local government redesign efforts and recognize the innovative work already underway, the Public and Nonprofit Leadership Center has partnered with state associations to create the Local Government Innovation & Redesign Guide and host a yearly Local Government Innovations Awards ceremony.

Reading List

Powered by Delicious


Defining and Tracking Human Service Effectiveness

Last week I attended a conference of the international Public Management Research Association (PMRA). The meeting drew together researchers from over 30 countries to talk about research related to public and nonprofit management. Much focused on governance of public networks, where public, nonprofit, and private organizations work on complex problems.

My talk was entitled, Defining and Tracking Effectiveness: Implementing Performance Management through Human Service Networks. It examined attempts by two networks of human service organizations in Minnesota to proactively develop a performance management system in light of the heightened accountability environment. It will be a book chapter in my current book project...stay tuned!

Click here to access the conference papers.

Jodi Sandfort

Post a comment

The views and opinions expressed in this page are strictly those of the page author(s), and do not necessarily reflect the views or opinions of the Hubert H. Humphrey Institute of Public Affairs or the University of Minnesota. The contents of this page have not been reviewed or approved by the University of Minnesota or the Hubert H. Humphrey Institute of Public Affairs.