612-624-5677 - Getting random calls? We need to hear from you.

Strange phone call in the evening from 612-624-5677? Don't worry just yet, it might be a fax machine on the fritz.

I work for the University of Minnesota's network and telecommunications department, and we've recently received some complaints about mysterious after-hours phone calls coming from this telephone number. We traced the telephone number to a malfunctioning fax machine on campus. The office that owns the device is not actively using it to send faxes to the people who called us, and a repair technician has since been out to fix the device.

But, we don't know if this has fully resolved the issue.

If, after November 05, 2009, you are still receiving telephone calls after hours from this phone number, we would appreciate it if you could call the 1-HELP technology helpline at the U, and reference the phone number above, or ask to speak to an analyst at the technical assistance center. The technical assistance center needs to know if the matter is resolved or if people are still getting calls from this device.

The telephone number for 1-HELP at the University is 612-301-HELP.

As I mentioned before, a repair technician has gone out to work on the device and has hopefully fixed it at this point, but it might still be acting up. If so, please give us a call so we can help resolve the matter.