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December 5, 2008

books for 1001

1. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
by Joseph Michelli (Author)
2.Planet Google: One Company's Audacious Plan To Organize Everything We Know
by Randall Stross (Author)
3.The Pixar Touch: The Making of a Company
by David A. Price (Author)
4. Apple Confidential 2.0: The Definitive History of the World's Most Colorful Company
by Owen Linzmayer (Author), Owen W. Linzmayer (Author)
5. The Toyota Way
by Jeffrey Liker (Author)
6. Stirring It Up: How to Make Money and Save the World (about Stonyfield Farm yogurt maker)
by Gary Hirshberg (Author)
7. Big Brown: The Untold Story of UPS
by Greg Niemann (Author)
8. Louis Vuitton: The Birth of Modern Luxury
by Paul-Gerard Pasols (Author)
9. Let My People Go Surfing: The Education of a Reluctant Businessman, (about Patagonia)
by Yvon Chouinard (Author)
10. Peak: How Great Companies Get Their Mojo from Maslow (about Joie de Vivre Hospitality, boutique SF hotel chain), by Chip Conley
11. The Orange Code : How ING Direct Succeeded by Being a Rebel With a Cause
By: Bruce Philp, Kuhlmann; Arkadi
by Chip Conley

December 3, 2008

corporate culture and innovation

Highly correlated. See Rajesh Shandy paper and summary article.

Empathy sessions

Great article in WSJ about how companies get closer to the customer (aged in this case) before designing products. There is also an embedded video the shows a GE empathy session.