The US Patent Office (http://www.uspto.gov) uses a particular image viewer, Alternatiff, for its images. This viewer has to be manually downloaded. Until it is, a user can get all the way to the point of viewing images, but will instead just get the empty shell of the program. Makes it look like there's some problem besides the fact that Alternatiff hasn't been installed.
This means that, in Wilson, users can view patent images on:
-All public dells
-GPL CD-ROM workstations, including Fillmore and the GPL reference desk computer. --Amy