January 12, 2007

Find It problems w/EBSCO

Hi all,

We've had reports via Medref and InfoPoint of problems accessing full-text via Find It links in PubMed and other databases to EBSCO host titles.

The problem with EBSCO is that you may be asked to login after clicking the Go button in Find It.

Technical staff are aware of this and are working on a fix, but in the interim if you run across this you might try these workarounds:

1.) Try clicking the Go button more than once. Sometimes, hitting it a second time is all it takes to push it to the article level in EBSCO

2. If #1 doesn't work, try erasing all of the citation data (year-volume-issue-page) from the boxes and then click Go. This should push you to the journal level in EBSCO and you can then browse for the issue you need.

I'll keep you posted of any fixes...

Lisa

All,

Here's more info from John Barneson about this problem:

Infopoint and others,
There are currently problems with the EBSCO parser in SFX. I've
contacted ExLibris and we are working on the problem. It seems if you
add issue or start page metadata then linking out fails and you are
redirected to an EBSCO login page (even if you are authenticated via
x.500). As many of you know, this parser has undergone heavy revision in
the last few months. If you resolve only to the Journal level linking
works. I've tested this with multiple journals and browsers and neither
affects the outcome. There are already a couple tickets for this
issue...
I hope to have this resolved asap.
~John

-
John Barneson
Info Tech Professional/Library Enterprise Operations (LEO)
University Libraries, 573 O. Meredith Wilson Library
309-19th Avenue South, University of Minnesota
phone: 612/624-7322, Minneapolis, MN 55455
email: barne102@umn.edu

Posted by biomedref at January 12, 2007 12:34 PM
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