We've recently discovered some problems with access to images.MD from buildings on campus. So far, the problem has shown up in the School of Nursing and in Vet Med. When patrons connect to images.MD they're brought into the non-subscriber version, with no way to get to the full content. Access works in the library and from off-campus, and Nicole has checked the IP ranges with the vendor, so why this is happening is a mystery.
A help ticket has been opened and this issue is being worked on. Nicole or Amy will post updates here as they occur. For now, if you get a question at the desk about on-campus access problems to images.MD, let people know we're aware of the problem and are working on a resolution. Also, find out what campus building they're in so we can add it to the list if it's not one we know about. Remind patrons they can come to the library to access images. MD, or get into the database from home.
Thanks!
Liz