My reading material for my morning bus ride was the Spring 2008 (47 (3)) issue of Reference & User Services Quarterly. It is just chock full of interesting articles that I think are relevant to our Reference Services here at Bio-Med. So, for your reading pleasure, should you feel so inclined, I include links to those articles here:
- Miller, Jonathan. "Quick and Easy Reference Evaluation: Gathering Users' and Provider's Perspectives."
- Wikoff, Nora. "Reference Transaction Handoffs: Factors Affecting the Transition from Chat to E-mail."
- Desai, Christina M. and Stephanie J. Graves. "Cyberface or Face-to-Face: The Teachable Moment and Changing Reference Mediums."
- Singer, Carol A. "Weeding Gone Wild" Planning and Implementing a Review of the Reference Collection."
Cheers,
Martha