Greetings,
A patron ran into an interesting problem with RefWorks the other day. He could process the citations using Write N Cite III in APA without incident, but not using Vancouver or some other styles. He received the following error message: "'length' is null or not an object." Here is what the RefWorks support people had to say about this problem:
"From what is described I will assume you are using the latest version of Write-N-Cite (WNC) and that the error is generated while attempting to format a document. It is suggested that the document be "reset".To do this, please open the document in MS Word and then activate and access WNC. Once both are running, select the Revert to WNC v.2 Document option from the Tools menu in WNC (Tools > Revert to WNC v.2 Document) and process the entire document. Once complete, save the changes in MS Word and then return to WNC and select Convert to WNC III Document from the Tools menu (Tools > Convert to WNC III Document) and process the document again saving the changes when complete.
Because the WNC III formatting process relies on embedded code in the Word document, we have seen instances where the code becomes corrupt from multiple editing sessions, the use of the Track Changes feature in MS Word, and incomplete conversions of WNC 2 to WNC III formatting. We hope this will resolve the problem you have experienced."
I hope that this information is helpful.
Martha
Posted by biomedref at June 19, 2008 10:08 AM