October 16, 2008
24/7 Chat Service - AskMN's soft rollout
| Hi all,
This is just an FYI to let you know about the soft launch of a 24/7 chat service the UL has recently rolled out, called AskMN, in cooperation with Minitex and others. It does not impact users who normally link to chat from HSL web pages at the present, though we may want to reconsider that in the future. |
During regular chat hours, InfoPoint chat staff continues to respond as usual to chat questions. However, outside of regular chat hours, instead of shutting down, the chat services rolls over to AskMN. AskMN is being funded by Minitex through the end of June; the UL is piloting its use before deciding how to proceed with its various chat and email services.
A recent article was published in the MN Daily about AskMN provides more information about the service. You can also link directly to the AskMN website here: http://www.askmn.org/about.
Questions about AskMN can be directed to Cody Hanson and Virginia Bach.
Thanks,
Emily