December 11, 2008

Lost Internet Connections & Saving Files (Macs)

Hello everyone,

As you may or may not already know, we've been experiencing connection problems with the Macs recently. One of our Circulation students (Amy) wrote a post for our Circ blog about it, and I thought I'd pass it along:

"So as most of us know, the Mac computers will sometimes lose internet connection and have to be restarted to get it back. However, when the Mac computers are restarted, all information saved on the desktop will be lost. To get around this, patrons can save their work to the "macuser" folder on the desktop.

So when patrons ask how to get internet back, it would be a good idea to ask patrons if they have anything saved on the computer before we tell them to restart it, as they will lose their work.

[Update] Another possible solution is to turn on the AirPort on the Mac Unit in the upper right hand corner. The icon resembles an empty quarter circle. It may take a few minutes for the internet to be available again, but this avoids restarting the unit."

Thanks,
Emily

Posted by biomedref at December 11, 2008 10:27 AM
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