I just heard about OIT's Tech Stop over in Coffman, which might be a good thing to know about if students need computer help beyond the scope of what we cover in our library. Here's the website: http://oit.umn.edu/techstop/
"Tech Stop offers walk-in assistance with and support for University technology services including e-mail client configuration; Internet password changes—including a self-service password change station for students; Symantec AntiVirus installation or assistance; consultations on virus removal; ResNet connection problem troubleshooting; updating drivers; common good software such as e-mail, UMCal, WebVista, and Moodle; and much more, including general "how do I get started with…." questions."
Hours are linked on the left hand side of the Tech Stop website. I might just be behind the times in not knowing this existed, but it looks like a valuable referral resource!!
Liz
Posted by biomedref at January 28, 2009 04:10 PM